Change Your Password From the Prime Video Website

The fastest way to change your Prime Video password is through your Amazon account settings on a computer or phone browser. You do not need the Prime Video app — you work directly with your Amazon login, which controls access to Prime Video along with your other Amazon services.

Go to amazon.com and sign in with your current password. In the top right corner, click the account icon (it looks like a person's head) and select Account from the dropdown menu. On the left side of the page, you will see a menu with several options. Click Login & security.

On the Login & security page, find the section labeled Password. Click the Edit button next to it. Amazon will ask you to enter your current password again for security — type it in and click Continue. Now enter your new password twice (once in each box) and click Save changes. You are done. The change takes effect when ready.

Key Takeaways

  • Your Prime Video password is the same as your Amazon account password, so changing one changes both.
  • You change your password through amazon.com in Account settings under Login & security, not through the Prime Video app.
  • Amazon will ask you to enter your current password before letting you set a new one.
  • The new password works right away on all devices where you use Prime Video.
  • If you forget your current password, use the "Forgot password" link on the Amazon sign-in page instead of trying to change it.

What Happens on Your Devices After You Change Your Password

When you change your Amazon password, you stay signed in on the device you used to make the change. On other devices — your phone, tablet, smart TV, or a different computer — you will be signed out of Prime Video automatically. This is a security feature to make sure only you can watch.

The next time you open Prime Video on those other devices, you will see a sign-in screen. Enter your email address and your new password, and you will be back in. If you have multiple people in your household using Prime Video on the same device, each person should sign in with their own Amazon account so they each have their own watchlist and recommendations.

Create a Strong Password You Can Remember

Amazon requires your new password to be at least 6 characters long, but a stronger password uses at least 12 characters and mixes uppercase letters, lowercase letters, numbers, and symbols (like ! or #). A strong password makes it much harder for someone else to guess or break into your account.

One way to create a password you can remember is to think of a sentence and use the first letter of each word, then swap some letters for numbers or symbols. For example, "My dog ate three socks in July" becomes Mda3siJ! — which is long, mixed, and based on something you will remember.

Write your new password down somewhere safe (like a locked drawer or a password manager app) until you are sure you have memorized it. Do not email it to yourself or leave it in a text message.

Change Your Password From the Prime Video App

You cannot change your password directly in the Prime Video app on a phone, tablet, or smart TV. The app does not have a password settings screen. Instead, you must use a web browser on any device — a computer, phone, or tablet — and follow the steps in the first section above.

If you are using the Prime Video app and want to sign out so you can sign back in with a new password, look for Settings in the app menu (the location varies by device). Find the option to sign out or log out, select it, and then use a browser to change your password as described above. When you sign back in to the app, use your new password.

If You Forget Your Current Password

If you cannot remember your current password, you cannot use the "Change password" option because Amazon will ask you to enter it first. Instead, go to amazon.com and click Sign in. Below the password box, click Forgot your password?

Amazon will ask you to enter your email address or phone number. Enter whichever one is attached to your account. Amazon will send you a link by email or text message. Click that link, and you will be taken to a page where you can set a new password without entering the old one. Once you have set the new password, you can sign in to Prime Video with it right away.

Why You Might Want to Change Your Password

Change your password if you think someone else knows it, if you used the same password on another website that was hacked, or if you have not changed it in over a year. You should also change it if you recently let someone borrow your login (like a friend or family member) and now want to make sure only you can access your account.

Changing your password does not affect your Prime membership, your payment method, or anything you have watched. It only changes how you sign in. Your watchlist, recommendations, and saved shows stay exactly the same.

Frequently Asked Questions

Will changing my password affect my Prime membership or billing?

No. Your password only controls who can sign in to your account. Your membership status, payment method, and billing cycle stay the same. You will still be charged on the same date for Prime Video if you have a subscription.

Can I use the same password for Prime Video and my other Amazon accounts?

Prime Video uses your main Amazon account password, so there is only one password. If you use Amazon for shopping, Prime Video, Kindle, or any other service, they all use the same login. If you want different passwords for different services, you would need to create separate Amazon accounts.

How often should I change my Prime Video password?

There is no rule that forces you to change it on a schedule. Change it if you suspect someone else knows it, if you reused it on a website that was breached, or if you have not changed it in a year or more. Many people change their passwords once or twice a year as a precaution.

What if I change my password but still cannot sign in?

Wait a few minutes — sometimes the change takes a moment to reach all Amazon servers. Make sure you are typing your new password exactly as you set it, including capital letters. If you still cannot sign in after waiting, use the "Forgot your password" link again to reset it, or contact Amazon customer service for help.

Can I change my password on a smart TV or streaming device?

No. Smart TVs and streaming devices like Roku or Fire Stick do not have password settings. You must change your password on a computer or phone using a web browser, then sign out of the app on your TV and sign back in with your new password.