Change your password through your Amazon account settings

To change your Amazon Prime password, log into your Amazon account on a computer or phone, go to Account & Lists, select Login & security, and choose Edit next to your password. Amazon will ask you to enter your current password, then type your new one twice. The change takes effect when ready across all your devices.

You do not need to be signed out of Prime Video or any other Amazon service for this to work. The password change applies to your entire Amazon account — Prime Video, shopping, Kindle, and everything else tied to that email address. If you are signed in on multiple devices, you will stay signed in; the new password only matters the next time you need to log in somewhere.

The whole process takes about two minutes. Write down or save your new password somewhere you can find it, because you will need it if you ever sign out or use a different device.

Key Takeaways

  • Go to Account & Lists, then Login & security, then Edit next to your password to change it on any device.
  • Your new password works for your entire Amazon account, not just Prime Video.
  • You stay signed in on your current devices; the new password only matters when you log in again.
  • If you forget your new password, use the "Forgot password" link on the Amazon login page to reset it.
  • Change your password if you shared it with someone, used it on another website, or think someone else knows it.

Step-by-step instructions for computer

Open a web browser and go to amazon.com. Click Account & Lists in the top right corner, then click Your Account. On the left side of the page, find Login & security and click it. You will see a row labeled "Password" with an Edit button next to it — click that button.

Amazon will ask you to enter your current password to confirm it is really you. Type it in and click Continue. Now type your new password in the first box and type it again in the second box to make sure there are no typos. Click Save changes when you are done. A message will appear saying your password has been updated.

Step-by-step instructions for phone or tablet

Open the Amazon app or go to amazon.com in your phone's browser. Tap the menu icon (three horizontal lines) in the bottom right corner, then tap Account. Scroll down and tap Login & security. Find the row labeled "Password" and tap Edit.

Enter your current password when Amazon asks for it, then tap Continue. Type your new password twice — once in each box — and tap Save changes. The app will confirm that your password has been updated. You can now close the screen and return to watching Prime Video.

What to do if you forget your new password

Go to the Amazon login page (amazon.com/login) and click Forgot password? below the password box. Enter the email address or phone number tied to your account. Amazon will send you a link by email or text message. Click the link and follow the steps to create a new password.

This reset process usually takes a few minutes. If you do not see the email, check your spam or junk folder. Once you have set a new password, you can log back into Prime Video and any other Amazon service.

When to change your password

Change your password if you shared it with someone and no longer want them to have access, if you used the same password on another website that was hacked, or if you think someone else might know it. You should also change it if you let a friend or family member use your account and they no longer live with you or should not have access to your payment methods.

If you suspect someone has already accessed your account without permission, change your password right away and check your Login & security page for any devices you do not recognize. You can sign out of all other devices by clicking Sign out all other devices on that same page, which forces anyone else to log in again with the new password.

Passwords that are harder to guess

A strong password has at least 12 characters and mixes uppercase letters, lowercase letters, numbers, and symbols like ! or @. Avoid using your name, birthday, or common words. Do not use a password you have already used on other websites, because if one site gets hacked, someone could try that password on your Amazon account.

If you have trouble remembering a long password, use a password manager like Bitwarden, 1Password, or the password manager built into your phone. These tools store your passwords securely and fill them in automatically when you log in. You only have to remember one main password to unlock the manager itself.

Frequently Asked Questions

Do I have to change my password on my TV or streaming device?

No. Once you change your password on amazon.com or the app, you stay signed in on your TV, Fire Stick, Roku, or other device. You only need the new password if you sign out and want to sign back in on that device later.

Will changing my password sign me out of Prime Video?

No. You will remain signed in on all your devices. The new password only matters the next time you need to log in somewhere, such as on a new device or after you sign out.

Can I change my password if I do not remember my current one?

No, you cannot change it without knowing the current password. Instead, click "Forgot password?" on the Amazon login page to reset it. Amazon will send you a link by email or text, and you can create a new password without entering the old one.

What if I change my password and still cannot log in?

Make sure you are typing the new password correctly, including uppercase and lowercase letters. If you still cannot log in, use "Forgot password?" to reset it again. If the problem continues, contact Amazon customer service through your account page.

Can I use the same password for Amazon and other websites?

It is not recommended. If another website gets hacked, someone could use that password to access your Amazon account and your payment methods. Use a different password for each important account, or use a password manager to keep track of them.