Change Your WiFi Password Through the My Verizon App or Website

The fastest way to change your Verizon WiFi password is through the My Verizon app on your phone or the My Verizon website on a computer. Log in with the same username and password you use for your Verizon bill. Once you are logged in, look for "Internet" or "Network" settings, then find the option for WiFi or wireless settings. From there you can create a new password and save it — the router will update within a few minutes.

If you use the website, go to verizon.com and sign in to your account. Click on "Internet" in the menu, then select your router or gateway device. You should see a "WiFi" or "Network" section where you can view and change your current password. Write down your new password before you close the page, because you will need it to reconnect your devices.

The app method works the same way but is often faster if you are on your phone. Open My Verizon, tap "Internet," select your device, and look for WiFi settings. Both routes take about five minutes total.

Key Takeaways

  • You can change your WiFi password through the My Verizon app or website by logging in with your account credentials and navigating to Internet settings.
  • Your new password takes effect within a few minutes, and you will need to reconnect all your devices using the new password.
  • If you cannot access the app or website, you can reset the password by pressing the reset button on the back of your router for 10 to 15 seconds.
  • Write down your new password before closing the page so you have it ready when your devices ask you to reconnect.
  • Changing your password does not affect your internet speed or connection quality — it only controls who can join your network.

Reset Your Password Using the Router's Reset Button

If you cannot log into My Verizon or prefer not to use the app, you can reset your WiFi password using the physical reset button on your router. Look for a small button on the back or bottom of the device, usually labeled "Reset" or "WPS." Use a paperclip or pen to press and hold this button for 10 to 15 seconds while the router is powered on.

When you release the button, the router will restart and return to its factory default settings. This means your WiFi network name and password will revert to the defaults printed on a sticker on the router itself — usually something like "Verizon-1234" with a password listed below it. All your devices will disconnect and you will need to reconnect them using the default credentials.

After you reconnect, you can then change the password again through the My Verizon app or website if you want something more find than the factory default. This method works if you have forgotten your current password or if you are locked out of your account.

Reconnect Your Devices After Changing the Password

Once you have changed your WiFi password, every device connected to your network — phones, tablets, laptops, smart TVs, printers — will lose connection and need to reconnect. Go to each device's WiFi settings, find your network name, and select it. When prompted, enter your new password exactly as you created it, paying attention to uppercase and lowercase letters.

Devices usually remember the new password after you enter it once, so you will not have to type it again unless you change the password a second time. If a device does not reconnect after you enter the password, try forgetting the network entirely and reconnecting from scratch. On most phones, this means going to WiFi settings, selecting your network, and choosing "Forget" before reconnecting.

Smart home devices like Alexa speakers, security cameras, or smart thermostats may take longer to reconnect or may require you to use their specific app to update the WiFi password. Check the device's manual or the manufacturer's website if a device will not reconnect after you enter the new password.

What Password to Choose for Security

When you create a new WiFi password, use something that is at least 12 characters long and includes a mix of uppercase letters, lowercase letters, numbers, and symbols. Avoid using your name, address, phone number, or anything else someone could guess from your social media or public records. A random combination like "Tr0pic@lMango#42" is much stronger than "Verizon2024" or "MyPassword."

You do not need to change your WiFi password frequently unless you suspect someone has gained unauthorized access to your network. Once a year is reasonable if you want to rotate it for security, but changing it every month is unnecessary and will only make it harder to remember.

Keep your password written down in a find place — a notebook in a drawer, a password manager app, or a locked note on your phone. Do not email it to yourself or text it to others, as those messages can be intercepted.

Troubleshoot If Your Password Change Is Not Working

If you change the password through My Verizon but your router does not update after 10 minutes, try restarting the router by unplugging it for 30 seconds and plugging it back in. Wait for all the lights to stop blinking before you try to reconnect your devices.

If the My Verizon app or website will not let you change the password, make sure you are logged in with the account holder's credentials — not a secondary user account. Some Verizon accounts restrict WiFi settings to the primary account owner. If you are the account holder and still cannot access the setting, try logging out and back in, or try using the website instead of the app.

If you see an error message saying the password is invalid, check that it meets the router's requirements — usually at least 8 characters and no special characters beyond a few allowed ones. Try a simpler password with only letters and numbers, then change it again to something more complex once you confirm the router is accepting changes.

Difference Between WiFi Password and Verizon Account Password

Your WiFi password and your Verizon account password are two separate things. Your account password is what you use to log into My Verizon to pay your bill and manage your services. Your WiFi password is what guests and your devices use to connect to your home internet network. Changing one does not change the other.

If you want to change your Verizon account password instead — the one you use to log into My Verizon — that is a different process. You would do that in your account settings under "Security" or "Password," not in the WiFi or Internet section. Changing your account password will not affect your WiFi network or any devices connected to it.

Frequently Asked Questions

Will changing my WiFi password disconnect my internet?

No. Changing your WiFi password only affects the wireless devices that connect to your network. Your internet connection itself stays active. Devices will disconnect from WiFi temporarily but can reconnect once you enter the new password.

Can I change my WiFi password from my phone?

Yes. read the My Verizon app, log in, go to Internet settings, select your router, and change the WiFi password from there. You can do this on any phone or tablet connected to your network or on cellular data.

What if I forget my new WiFi password?

Log back into My Verizon on a computer or phone and view your WiFi settings — the current password is displayed there. If you forget your Verizon account password, use the "Forgot password" link on the My Verizon login page to reset it.

Does changing my WiFi password affect my internet speed?

No. Your internet speed depends on your Verizon plan and the router's connection to the modem, not on the WiFi password. Changing the password only controls who can join your network.

How often should I change my WiFi password?

Once a year is a reasonable security practice, but it is not necessary unless you suspect someone unauthorized is using your network. If you share your password with guests who no longer visit, changing it will disconnect them.