Change Your WiFi Password Through the My Verizon App

The fastest way to change your Verizon WiFi password is through the My Verizon app on your phone. Open the app, tap the menu icon (three horizontal lines), and select "WiFi". You'll see your network name listed. Tap on it, then select "Change WiFi Password". Enter your new password — it must be at least 8 characters and can include letters, numbers, and symbols. Tap "Save" and your router will restart automatically within a few minutes.

While the router restarts, all devices currently connected to your WiFi will disconnect. You'll need to reconnect them using the new password once the restart finishes. The app will confirm when the change is complete, usually within five minutes.

Change Your WiFi Password on the Verizon Website

If you prefer using a computer, log into My Verizon at verizon.com. Click on "My Plans" or "Account" depending on your page layout, then find "WiFi" or "Internet" settings. Look for an option labeled "Manage WiFi" or "WiFi Settings". Select your network name and choose "Change Password". Enter your new password and confirm it, then click "Save".

The website method works identically to the app — your router will restart and disconnect all devices. Make sure you're logged into the account that owns the internet service, not a secondary user account, or you won't see the WiFi settings option.

Change Your WiFi Password Directly on the Router

You can also change the password by accessing your router's settings directly. Open a web browser on any device connected to your WiFi and type 192.168.0.1 into the address bar. This takes you to your router's admin page. Log in using the username "admin" and the password printed on the back or bottom of your router (usually "motorola" for Fios routers or the default password listed in your router's manual).

Once logged in, look for "WiFi Settings", "Wireless", or "Network Settings". Find the field labeled "WiFi Password" or "Pre-Shared Key" and enter your new password. Click "Save" or "explore". Your router will restart, and all connected devices will disconnect. This method is useful if you've forgotten your Verizon account password or if the app isn't working on your phone.

Key Takeaways

  • The My Verizon app is the quickest method — open it, tap WiFi, select your network, and choose "Change WiFi Password".
  • Your new password must be at least 8 characters long and can include letters, numbers, and symbols.
  • The router will restart automatically after you save the new password, disconnecting all devices for a few minutes.
  • If the app doesn't work, you can change the password on the Verizon website or directly on the router by visiting 192.168.0.1 in a web browser.
  • You'll need to reconnect each device to your WiFi using the new password once the router finishes restarting.

What to Do If You Can't Remember Your Verizon Account Password

If you've forgotten your Verizon account password, you won't be able to log into the My Verizon app or website to change your WiFi password. Instead, use the router method: type 192.168.0.1 into a web browser on a connected device and log in with the username "admin" and the default password on your router. This bypasses your Verizon account entirely and lets you change the WiFi password directly.

To reset your Verizon account password, go to verizon.com and click "Forgot Password" on the login page. You'll receive a reset link via email or text. Once you've reset your account password, you can use the My Verizon app again for future changes.

Reconnecting Your Devices After Changing the Password

After the router restarts, your phone, laptop, tablet, and any other connected devices will show your WiFi network but won't be able to connect. On each device, open your WiFi settings, select your Verizon network name, and choose "Forget" or "Remove". Then select the network again and enter your new password when prompted.

Smart home devices like security cameras, doorbells, or smart speakers may take longer to reconnect. If a device won't reconnect after you've entered the correct password, restart that device by unplugging it for 30 seconds, then plugging it back in. If it still won't connect, check your router's manual to see if that device has a separate setup process.

Troubleshooting Common Password Change Problems

If the My Verizon app shows an error when you try to save the new password, force-close the app completely and reopen it. If the error persists, try changing the password through the website instead. Sometimes the app cache becomes corrupted and the website method works when the app doesn't.

If you can't access 192.168.0.1 on your router, make sure you're connected to your WiFi network (not a mobile hotspot or different network). If you're still unable to reach it, restart your router by unplugging it for 30 seconds and plugging it back in. If the router still won't load, your router may need a factory reset — consult your router's manual for the reset button location, as this will erase all your settings.

Frequently Asked Questions

How long does it take for the router to restart after I change the password?

The router typically restarts within two to five minutes. During this time, your WiFi will be unavailable. You'll know the restart is complete when your network name reappears in your device's WiFi list and you can reconnect using the new password.

Do I need to change my Verizon account password when I change my WiFi password?

No. Your WiFi password and your Verizon account password are separate. Changing one does not affect the other. You can change your WiFi password as often as you like without touching your account password.

What happens to devices that are still connected when I change the password?

All devices will disconnect automatically when the router restarts. Once the restart is complete, you'll need to reconnect each device by selecting your network and entering the new password. Devices won't automatically reconnect with the old password.

Can I change my WiFi password if I'm not the account owner?

Through the My Verizon app or website, you need to be logged into the account that owns the service. However, if you have physical access to the router, you can change the password by visiting 192.168.0.1 and logging in with the default credentials on the router itself — this doesn't require your Verizon account password.

What if I change my password and then forget it?

You can change it again using any of the three methods: the My Verizon app, the Verizon website, or the router's admin page at 192.168.0.1. You don't need to remember the old password to set a new one.