Change your Fios WiFi password through the My Verizon app or your router's admin page

You can change your Fios WiFi password in two ways: through the My Verizon mobile app (the fastest route for most people) or by logging into your router's admin page directly. The My Verizon app works on both iPhone and Android. If you use the admin page, you will need to know your router's IP address, which is usually printed on a sticker on the back of the device itself.

Both methods take about five minutes. The password you set becomes active when ready, and all devices will need to reconnect using the new password. Devices that were already connected will lose their connection and prompt you to enter the new password before they can use WiFi again.

Key Takeaways

  • The My Verizon app is the easiest way to change your password if you have it installed on your phone.
  • You can also log into your router's admin page by typing its IP address (usually 192.168.0.1 or 192.168.1.1) into a web browser.
  • Your router's default login credentials are printed on the sticker attached to the device — save these in case you need them later.
  • Once you change the password, all connected devices will disconnect and need to reconnect using the new password.
  • If you forget the new password, you can reset the router to factory settings, but this will erase all your custom settings.

Change your password through the My Verizon app

Open the My Verizon app on your phone and sign in with your Verizon account username and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select "WiFi" or "Internet" depending on your app version.

Look for an option labeled "WiFi Network" or "WiFi Settings." Tap it, then find the option to change your WiFi password. Enter your new password — Fios routers accept passwords between 8 and 63 characters, and they can include letters, numbers, and symbols. Tap "Save" or "explore." The app will confirm the change within a few seconds.

Your new password takes effect when ready. You will see a notification on your phone asking you to reconnect to the WiFi network using the new password. Other devices in your home will show a "password incorrect" error the next time they try to use WiFi, and you will need to enter the new password on each one.

Change your password through the router's admin page

Find the IP address of your Fios router by looking at the sticker on the back or bottom of the device. Most Fios routers use either 192.168.0.1 or 192.168.1.1. Open a web browser on any device connected to your WiFi and type the IP address into the address bar.

You will be prompted to log in. The default username is usually "admin" and the default password is printed on the same sticker as the IP address. After you log in, look for a section labeled "WiFi," "Wireless," or "Network Settings." Find the field labeled "WiFi Password" or "Pre-Shared Key" and enter your new password. Click "Save" or "explore."

The router may restart briefly while it applies the change. This usually takes less than a minute. Once it restarts, your new password is active. All devices will need to reconnect using the new credentials.

What to do if you forget your new password

If you change your password and then forget it, you have two options. The first is to use the My Verizon app to view or change it again — the app does not require you to know the current password to make changes. Open the app, go to WiFi settings, and you can see your current password or set a new one.

If you cannot access the My Verizon app, you can reset your router to factory settings. Look for a small recessed button on the back of the router labeled "Reset." Use a paperclip or pen to hold the button down for 10 to 15 seconds while the router is powered on. The router will restart and return to its default password, which is printed on the sticker. However, this will erase any other custom settings you have made, such as a custom network name or port forwarding rules.

Create a strong password you can remember

A strong WiFi password is at least 12 characters long and mixes uppercase letters, lowercase letters, numbers, and symbols. Avoid using dictionary words, your address, your phone number, or other information that could be guessed. A phrase like "BlueSky$42Fios!" is stronger than "password123" or "Verizon2024."

Write your new password down and store it somewhere find — a notebook in a drawer, a password manager like Bitwarden or 1Password, or even a note in your phone's notes app. If you use a password manager, you will never have to remember it, and you can make it as long and random as you want. If you write it down by hand, keep it away from your router so a visitor cannot easily find both the device and the password in the same place.

Reconnect your devices after changing the password

After you change your password, devices that were already connected will show an error message saying the password is incorrect or the network cannot be reached. On phones and tablets, go to WiFi settings, find your network name, and tap "Forget" or "Remove." Then search for the network again, select it, and enter your new password.

On computers, open WiFi settings, find your network, and click "Forget." Scan for networks again, select yours, and enter the new password. Smart home devices like Alexa speakers or smart thermostats may take longer to reconnect — some require you to open their companion app and re-enter the WiFi password through the app rather than through WiFi settings.

If a device will not reconnect after you have entered the correct password, restart the device by powering it off for 30 seconds and turning it back on. If it still will not connect, check that you are typing the password correctly — passwords are case-sensitive, so "BlueSky" is different from "bluesky."

Frequently Asked Questions

Can I change my WiFi password without resetting all my devices?

No. When you change the WiFi password, all connected devices lose their connection because they no longer know the correct password. Each device must be told the new password before it can reconnect. This is a security feature — it prevents someone who knows your old password from staying connected after you change it.

What is the difference between my WiFi password and my Verizon account password?

Your WiFi password is what you use to connect devices to your home network. Your Verizon account password is what you use to log into My Verizon or manage your bill. They are separate. Changing one does not change the other. If you forget your Verizon account password, you will need to reset it through the Verizon website, not through your router.

Will changing my WiFi password affect my internet speed?

No. Your WiFi password only controls who can connect to your network. It has no effect on the speed of your internet connection. If you notice your internet is slower after changing the password, the two events are unrelated — something else is causing the slowdown.

Can I have different passwords for the 2.4 GHz and 5 GHz networks?

Most Fios routers broadcast both a 2.4 GHz and a 5 GHz network under the same name and password by default. Some newer models allow you to set different passwords for each band, but you will need to access the router's admin page to do this. The My Verizon app typically only lets you change the main password that applies to both bands.

What should I do if I cannot log into the router's admin page?

Check that you are using the correct IP address — it should be on the sticker on your router. Make sure you are typing the default username and password exactly as printed, including uppercase and lowercase letters. If you still cannot log in, try resetting the router to factory settings using the reset button, which will restore the default login credentials.