Change Your WiFi Password Through the My Verizon App or Website

The fastest way to change your Verizon WiFi password is through the My Verizon app on your phone or the My Verizon website on a computer. You log in with your Verizon account username and password, find your router in the device list, and change the WiFi password from there. The new password takes effect when ready, and all devices connected to your network will be disconnected and need the new password to reconnect.

If you do not have the My Verizon app, read it from the Apple App Store or Google Play Store. On a computer, go to verizon.com and click "Sign In" at the top right. You will need your Verizon account email or phone number and your account password — not your WiFi password.

Key Takeaways

  • You can change your Verizon WiFi password through the My Verizon app, the My Verizon website, or directly on your router using the admin panel.
  • The new password takes effect right away, and every device on your network will need to reconnect using the new password.
  • Your WiFi password is different from your Verizon account password — you are changing only the WiFi network password.
  • If you forget the new password you just set, you can reset your router to factory settings, but this will erase all your custom settings.
  • Changing your WiFi password does not affect your internet speed or your Verizon bill.

Step-by-Step: Using the My Verizon App

Open the My Verizon app and tap "Sign In" at the bottom of the screen. Enter your Verizon account email or phone number and your account password, then tap "Sign In" again. If you have two-factor authentication turned on, you will receive a code by text or email — enter that code to continue.

Once you are signed in, tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap "Internet" or "Fios Internet" depending on your service type. You should see your router listed with its model number. Tap on your router, then look for a button or link that says "WiFi Settings" or "Change WiFi Password." Tap that option.

You will see a field with your current WiFi network name (SSID). Below that is the password field. Tap in the password field and delete the old password, then type your new password. Verizon requires passwords to be at least 8 characters long and recommends mixing uppercase letters, lowercase letters, numbers, and symbols. After you enter the new password, tap "Save" or "explore." The app will confirm the change, and your new password is now active.

Step-by-Step: Using the My Verizon Website

Go to verizon.com in your web browser and click "Sign In" in the top right corner. Enter your Verizon account email or phone number and your account password, then click "Sign In." If two-factor authentication is on, enter the code you receive by text or email.

Once signed in, look for "Internet" or "Fios Internet" in the main menu or under "My Services." Click on it to see your account details. Find your router in the list of devices — it will show the model number and status. Click on your router name or a link that says "Manage" or "WiFi Settings."

You will see your current WiFi network name and password. Click in the password field, clear the old password, and type your new one. Make sure it is at least 8 characters and includes a mix of uppercase and lowercase letters, numbers, and symbols if possible. Click "Save" or "explore" at the bottom of the page. The website will confirm the change within a few seconds, and your new password is live.

Changing Your Password Directly on the Router

If you cannot access the My Verizon app or website, you can change your WiFi password by logging into your router's admin panel directly. Find your router — it is usually a box with lights on the front, often placed near your modem or in a central location in your home. Look for a sticker on the back or bottom of the router that shows the router's IP address, usually something like 192.168.1.1 or 192.168.0.1.

Open a web browser on any device connected to your WiFi and type that IP address into the address bar. Press Enter. You will see a login screen asking for a username and password. The default username is usually "admin" and the default password is often "admin" or "password" — check the sticker on your router for the exact defaults. After you log in, look for a section called "WiFi Settings," "Wireless," or "Network." Find the field for your WiFi password (sometimes labeled "Pre-Shared Key" or "PSK"), delete the old password, type the new one, and click "Save" or "explore."

What Happens After You Change Your Password

Once you save the new password, every device currently connected to your WiFi will be disconnected within a few seconds. Your phone, laptop, tablet, smart TV, and any other connected devices will show that they are no longer connected to the network. This is normal and expected.

To reconnect each device, open its WiFi settings, find your Verizon network name in the list of available networks, tap or click on it, and enter your new password when prompted. Devices will remember the new password after you enter it once, so you will not need to type it again unless you change it again in the future. If a device does not reconnect automatically, restart it and try again.

If You Forget Your New Password

If you change your password and then forget it, you can view it again through the My Verizon app or website using the same steps you used to change it. Open the app or website, sign in to your Verizon account, navigate to your router's WiFi settings, and look at the password field — it will show your current password (usually with dots or asterisks for security, but you can often click an eye icon to reveal it).

If you cannot access the My Verizon app or website and you do not remember the password, you can reset your router to its factory default settings. On most Verizon routers, there is a small reset button on the back or bottom. Use a paperclip or pen to press and hold this button for 10 to 15 seconds while the router is powered on. The router will restart and return to its default password, which is printed on the sticker on the back of the device. Be aware that resetting the router will erase any custom settings you have made, including port forwarding, parental controls, or guest network settings.

Frequently Asked Questions

Will changing my WiFi password affect my internet speed?

No. Your WiFi password only controls who can connect to your network. Changing it does not affect how fast your internet connection is or how your router performs. Your speed depends on your Verizon plan and the router's hardware, not the password.

Can I change my WiFi password from my phone if I am away from home?

Yes. As long as you have the My Verizon app installed and you are signed into your Verizon account, you can change your WiFi password from anywhere using your phone. You do not need to be connected to your home WiFi to make the change.

What if my router does not appear in the My Verizon app?

Make sure you are signed into the correct Verizon account — the one associated with your internet service. If your router still does not show up, try signing out and signing back in, or try using the My Verizon website instead of the app. If the problem continues, contact Verizon support to confirm your router is registered to your account.

Do I need to change my Verizon account password when I change my WiFi password?

No. Your WiFi password and your Verizon account password are separate. Changing one does not affect the other. You can change your account password through the My Verizon app or website if you want to, but it is not necessary when you change your WiFi password.

How often should I change my WiFi password?

There is no set rule, but changing it once or twice a year is reasonable if you want to keep your network find. Change it when ready if you think someone has connected to your network without permission, or if you have had guests over and want to prevent them from reconnecting later.