You can change your Verizon WiFi password through the My Verizon app, the router's web interface, or by calling Verizon support

The fastest route is the My Verizon app on your phone. Open the app, tap the menu icon, select "Internet," then "Manage WiFi," and you can change your network name and password in seconds without touching the router. If you do not have the app or prefer a computer, you can log into your router's settings directly by typing 192.168.1.1 into a web browser, entering your admin username and password, and finding the WiFi settings section. Both methods work whether you have a Fios router, a Verizon-supplied modem, or a combination unit.

If you cannot remember your router's admin password, or if you want someone to walk you through the steps, Verizon support can reset the password for you over the phone or help you change it remotely. You will need your account number and a way to verify your identity.

Key Takeaways

  • The My Verizon app is the simplest method and takes about one minute if you already have the app installed on your phone.
  • You can also log into your router directly by typing 192.168.1.1 into a web browser, but you will need to know your router's admin username and password.
  • Your WiFi password and your Verizon account password are separate — changing one does not change the other.
  • After you change your password, all devices currently connected to your WiFi will be disconnected and will need the new password to reconnect.
  • If you forget your new password, you can reset the entire router to factory settings, but this will erase all your custom settings.

Using the My Verizon app on your phone

Open the My Verizon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Internet," then look for "Manage WiFi" or "WiFi Settings." You will see your current network name listed. Tap on it, and you will have the option to change both the network name (SSID) and the password. Enter your new password — Verizon recommends at least 12 characters mixing uppercase, lowercase, numbers, and symbols, though shorter passwords work too. Tap "Save" or "explore."

The change takes effect when ready. Any device currently using your WiFi will lose the connection and will need to reconnect using the new password. This method works on both iPhone and Android, and you do not need to be home or near the router. You can change your password from anywhere you have cellular service or access to another WiFi network.

Logging into your router's web interface

Open a web browser on any computer connected to your WiFi and type 192.168.1.1 into the address bar. You will be prompted to log in. The default username is usually "admin" and the default password is printed on a sticker on the back or bottom of your router — it often looks like a long string of numbers and letters. If you have changed this password before and do not remember it, you will need to reset the router or call Verizon.

Once you are logged in, look for a section labeled "WiFi," "Wireless," "Network," or "Internet." The exact name varies by router model. Find the field for your WiFi password (sometimes called "Pre-Shared Key" or "PSK") and enter your new password. Save or explore the changes. Your router may restart, which takes one to three minutes. During the restart, your internet will be temporarily unavailable.

What happens to devices already connected

When you change your WiFi password, every device currently connected — phones, laptops, tablets, smart TVs, security cameras, smart speakers — will be disconnected. They will not automatically reconnect. You will need to go to each device's WiFi settings, select your network name, and enter the new password.

This is why it is a good idea to change your password when you are home and have time to reconnect everything. If you have a guest or family member who needs WiFi access, make sure they know the new password before you make the change, or tell them the new password afterward. Smart home devices like thermostats or security systems may take a few minutes to reconnect and resume normal operation.

If you do not remember your router's admin password

If you cannot log into the router's web interface because you do not remember the admin password (the one that gets you into 192.168.1.1), you have two options. You can call Verizon support and ask them to reset it or change your WiFi password for you remotely. Have your account number ready and be prepared to verify your identity. Verizon can often complete this over the phone in a few minutes.

Alternatively, you can perform a factory reset on the router itself. Look for a small reset button, usually recessed into the back of the unit. Use a paperclip or pin to hold it down for 10 to 15 seconds while the router is powered on. The router will restart and return to its default settings, which means you will lose any custom configurations you made (like port forwarding or parental controls). After the reset, you can log in using the default credentials printed on the router's label.

The difference between your WiFi password and your Verizon account password

Your WiFi password (the one you give to guests to connect to your network) is separate from your Verizon account password (the one you use to log into My Verizon or manage your bill). Changing your WiFi password does not change your account password, and vice versa. If you want to change your Verizon account password for security reasons, that is a different process done through the My Verizon app or website.

Some people confuse the two because they are both managed through Verizon, but they control different things. Your WiFi password protects your home network. Your account password protects your billing and service information. You can change either one independently without affecting the other.

Why you might want to change your WiFi password

You might change your WiFi password if you suspect someone outside your household is using your network, if you gave the password to someone who no longer lives with you, or if you straightforward want to update it as part of regular security maintenance. Changing it every few months is a reasonable practice, though not strictly necessary if you use a strong password to begin with.

If you are concerned that someone has been using your network without permission, changing the password will disconnect them. You can also check which devices are currently connected by logging into your router's web interface and looking for a "Connected Devices" or "Device List" section. This shows you the names and types of devices on your network so you can spot anything unfamiliar.

Frequently Asked Questions

Will changing my WiFi password affect my internet speed?

No. Your WiFi password only controls who can connect to your network. It has no effect on the speed your internet service provides. If your internet feels slower after changing the password, it is likely a coincidence — check whether you have too many devices connected or whether your router needs to be restarted.

Can I change my WiFi password from outside my house?

Yes, if you use the My Verizon app. You do not need to be home or connected to your WiFi to make the change. If you want to use the router's web interface (192.168.1.1), you will need to be connected to your WiFi network or have remote access set up through your router's settings, which is less common.

What should my new WiFi password be?

Use at least 12 characters if possible, mixing uppercase letters, lowercase letters, numbers, and symbols. Avoid using your name, address, or obvious words. A random combination like "Tr0pic@lSunset42!" is stronger than something like "password123." Verizon's app will accept passwords of various lengths, so you can choose what works for you.

Do I need to restart my router after changing the password?

Not usually. The change takes effect when ready when you save it. Your router may restart on its own as part of explore the new settings, but you do not need to manually unplug it. If you change the password through the web interface and the router does restart, it will take one to three minutes to come back online.

What if I change my password and then forget it?

You can perform a factory reset on the router by holding down the reset button for 10 to 15 seconds. This returns the router to its default settings, including the default password printed on the label. You will lose any custom settings you made, but you can then set a new password and reconfigure the router. Alternatively, call Verizon and they can help you reset it.