Change Your WiFi Password Through the My Verizon App

The fastest way to change your Verizon WiFi password is through the My Verizon app on your phone. Open the app, tap the menu icon (three horizontal lines) in the bottom right, then select "Internet" or "Home Internet" depending on your service type. Look for "WiFi Network" or "Network Settings" and tap it.

You'll see your current network name listed. Tap "Change WiFi Password" or "Edit Network." Enter your new password — Verizon requires at least 8 characters, and it's stronger if you mix uppercase letters, lowercase letters, numbers, and symbols. Tap "Save" or "Confirm," and the router will restart. This takes about two to three minutes, and your devices will disconnect and reconnect automatically once it's done.

Key Takeaways

  • The My Verizon app is the simplest method and takes about five minutes from start to finish.
  • Your new password must be at least 8 characters long and can include uppercase, lowercase, numbers, and symbols.
  • The router restarts after you save a new password, so all connected devices will briefly lose WiFi.
  • If you don't have the My Verizon app, you can log into My Verizon online at verizon.com and follow the same steps under Account Settings.
  • Write down your new password somewhere safe before you change it, because you'll need it to reconnect devices.

Change Your WiFi Password on the Verizon Website

If you prefer to use a computer, go to verizon.com and sign in with your Verizon account username and password. Click "Account" in the top menu, then look for "Internet" or "Home Internet" depending on your service. Select "Manage My WiFi" or "Network Settings."

You'll see your current WiFi network name and a button to change the password. Click it, enter your new password in the field that appears, and click "Save Changes." The router will restart, which takes two to three minutes. During this time, your WiFi will be unavailable, and you'll need to reconnect all your devices using the new password.

Change Your Password Directly on the Router

You can also change your WiFi password by logging into the router itself. Find your router's IP address — it's usually printed on a sticker on the back or bottom of the device, often something like 192.168.1.1 or 192.168.0.1. Open a web browser on a device connected to your WiFi and type that address into the address bar.

You'll be asked to log in. The default username is usually "admin" and the default password is either "admin" or "motorola" (depending on your router model). Once you're logged in, look for "WiFi Settings," "Wireless," or "Network Settings." Find the field labeled "WiFi Password" or "Pre-Shared Key," enter your new password, and click "explore" or "Save." The router will restart, and your WiFi will be down for a few minutes.

This method works if you've forgotten your Verizon account password or don't have the app installed, but it requires you to be physically near the router and already connected to the WiFi you're changing.

What to Do If You Forget Your New Password

If you change your password and then forget it before writing it down, you'll need to change it again using one of the methods above. You don't need to know the old password to set a new one — the app and website both let you change it without entering the current password first.

If you're locked out of the My Verizon app or website, you can reset your Verizon account password by going to verizon.com, clicking "Sign In," and then clicking "Forgot Password?" Follow the prompts to verify your identity using your phone number or email address. Once you've reset your account password, you can log back in and change your WiFi password.

Why Your Router Restarts and What Happens to Your Devices

When you change your WiFi password, the router needs to restart to explore the new settings. This takes about two to three minutes, and during that time, your WiFi will be completely unavailable. Any device currently connected will lose its connection.

After the router restarts, your devices won't automatically reconnect — you'll need to manually reconnect each one. Go to your WiFi settings, find your Verizon network name, select it, and enter the new password. Phones, tablets, and computers usually remember the network name but forget the old password, so you'll only need to type the new one once per device.

Choosing a Strong WiFi Password

A strong password is harder for someone to guess or crack. Verizon requires at least 8 characters, but 12 to 16 characters is better. Mix uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols (!@#$%^&*). Avoid using your name, address, phone number, or common words like "password" or "123456."

A good example might be something like "BlueSky#2024River" — it's long, mixes character types, and doesn't spell out anything obvious. Once you've set it, store it in a password manager like Bitwarden or 1Password, or write it down and keep it somewhere safe at home. You won't need to type it often, but you'll need it if you add new devices to your network.

Troubleshooting If the Change Doesn't Work

If you've tried to change your password but it didn't take, first check that the router has finished restarting. Wait five minutes after you hit "Save," then try connecting a device to your WiFi using the new password. If that works, the change was successful.

If the new password doesn't work on any device, try changing it again using a different method — for example, if the app didn't work, try the website or the router itself. Make sure you're typing the password correctly (it's case-sensitive, meaning "BlueSky" is different from "bluesky"). If you're still stuck, restart the router by unplugging it for 30 seconds, plugging it back in, and waiting for all the lights to stop blinking before trying again.

Frequently Asked Questions

Do I need to know my old WiFi password to change it?

No. The My Verizon app, website, and router settings all let you change your password without entering the old one. You only need to know your Verizon account password if you're using the app or website.

Will changing my WiFi password affect my internet speed?

No. Your internet speed depends on your plan and connection to the router, not your password. Changing the password only affects which devices can connect to your WiFi.

Can I change my WiFi password on my phone if I'm not home?

Yes, if you use the My Verizon app or website. You don't need to be connected to your home WiFi or near the router — you only need to be logged into your Verizon account.

What happens to devices that are already connected when I change the password?

They'll disconnect when ready when the router restarts. You'll need to reconnect each device manually by selecting your WiFi network and entering the new password.

Is there a way to change my password without restarting the router?

No. Verizon routers restart automatically whenever you change the WiFi password. The restart takes two to three minutes and is necessary for the new password to take effect.