Change your Fios WiFi password through the My Verizon app or your router's admin panel

You can change your Fios WiFi password in two ways: through the My Verizon app on your phone, or by logging into your router's settings directly on a computer. The app is faster if you have it installed. The router method works if you forget your Verizon account password or prefer not to use the app. Both take about five minutes and require you to know your current WiFi password or your Verizon account login.

After you change the password, all devices currently connected to your WiFi will stay connected until you restart the router or they disconnect on their own. When they try to reconnect, they will ask for the new password. You will need to enter it on phones, laptops, tablets, and smart home devices one at a time.

Key Takeaways

  • The My Verizon app is the fastest way to change your password if you have the app and remember your Verizon login.
  • You can also log into your router directly by typing 192.168.0.1 into a web browser on a connected device.
  • Your router's default admin username is usually admin, and the password is on a sticker on the back or bottom of the router.
  • After you change the password, reconnect each of your devices one at a time by selecting your network and entering the new password.
  • If you change the password and then forget it, you can reset the router to factory settings by holding the reset button for 10 seconds, but this erases all your settings.

Change your password through the My Verizon app

Open the My Verizon app on your phone and sign in with your Verizon account email and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select Internet. You should see your Fios router listed. Tap it, then look for WiFi Settings or Network Settings.

Tap WiFi Password or Change WiFi Password. Enter your new password — it must be at least 8 characters long and can include letters, numbers, and symbols. Confirm the new password by typing it again, then tap Save or explore. The app will confirm the change within a few seconds.

Change your password by logging into the router directly

On a computer or tablet that is connected to your Fios WiFi, open a web browser and type 192.168.0.1 into the address bar, then press Enter. A login page will appear. The username is almost always admin. For the password, look at the sticker on the back or bottom of your Fios router — it will say Router Password or Admin Password followed by a string of characters.

Type the username and password and click Log In. Once you are logged in, look for a section called WiFi, Wireless, or Network. Find the field labeled WiFi Password, Passphrase, or Pre-Shared Key. Clear the current password and type your new one. Click Save, explore, or OK. The router will explore the change — this usually takes 30 seconds to a minute.

Reconnect your devices to the new password

After the password is changed, your devices will not automatically disconnect, but they will not be able to reconnect if they lose connection. To avoid problems, reconnect them now while the old connection is still active. On each device, go to WiFi settings, select your Fios network name, and when prompted for the password, enter the new one.

Start with devices you use often — your phone, laptop, and any smart home devices like speakers or thermostats. If a device will not accept the new password, make sure you are typing it exactly as you set it (passwords are case-sensitive, meaning capital letters matter). If you are still stuck, restart that device and try again.

What to do if you forget the new password

If you change the password and then forget it, you have two options. First, try to log back into your router's admin panel using the router password from the sticker on the back. If you can get in, you can see the WiFi password you set or change it to something you will remember.

If you cannot log into the router, you can reset it to factory settings. Locate the small reset button on the back or bottom of the router (it is usually recessed so you cannot press it by accident). Use a paperclip or the tip of a pen to hold it down for 10 seconds while the router is powered on. The router will restart and return to its original settings, including the default WiFi password printed on the sticker. You will then need to set up your WiFi password again from scratch.

Troubleshoot if the change does not work

If you change the password through the app or router panel but devices still will not connect with the new password, restart the router. Unplug it from power, wait 30 seconds, and plug it back in. Let it fully restart — the lights on the front will blink and then settle. Try connecting a device again.

If the app shows an error when you try to save, make sure you are still connected to your Fios WiFi and that your Verizon account login is correct. If the router panel times out or will not load, try a different web browser or restart your computer. If you see a message that the password is too weak, add more characters or include a mix of letters, numbers, and symbols.

Frequently Asked Questions

Do I need to restart my router after changing the password?

No, the password change takes effect when ready. However, if devices are having trouble connecting with the new password, restarting the router often fixes it. Unplug it for 30 seconds and plug it back in.

Will changing my WiFi password affect my internet speed?

No. The WiFi password only controls who can connect to your network. It has no effect on the speed of your internet connection itself.

What if I do not have the My Verizon app?

You can read it from the Apple App Store or Google Play Store for free, or use the router admin panel method instead. Both work equally well.

Can I change the WiFi network name at the same time?

Yes. In the My Verizon app or router panel, look for a field called SSID or Network Name near the password field. You can change both at once, though devices will see the new network name as a different network and ask for the password again.

What if my router does not have a reset button?

Some older Fios models have a recessed reset hole instead. Use a straightened paperclip inserted into the hole and hold it for 10 seconds. If you cannot find either, contact Verizon support and they can walk you through a reset or help you change the password remotely.