Where to find your Verizon router settings

Your Verizon router — whether it's a Fios box, a 5G Home Internet gateway, or a standard wireless router — stores its WiFi name and password in a settings page you reach through your web browser or the My Verizon app. You do not need to call Verizon or visit a store. The settings are on the device itself, and you control them from any computer or phone connected to your home network.

The exact steps depend on which Verizon equipment you have. A Fios router looks different from a 5G Home Internet gateway, and both have different login screens. The good news: once you log in, the WiFi settings are in roughly the same place on all of them.

Key Takeaways

  • You change your WiFi name and password by logging into your router's settings page, not through the My Verizon app or your bill account.
  • The default login is usually admin / motorola (or admin / admin), printed on a sticker on the back or bottom of your router.
  • After you change your WiFi password, all your devices will disconnect and you will need to reconnect them using the new password.
  • If you forget your new password, you can reset the router to factory settings by holding the reset button for 10 to 15 seconds, but this erases all your custom settings.

Logging into your Fios router

Open a web browser on any device connected to your WiFi. Type 192.168.1.1 into the address bar and press Enter. A login screen will appear asking for a username and password.

The default username is admin. The default password is usually motorola, but check the sticker on the back or bottom of your router — Verizon sometimes uses other defaults. If neither works, you may have changed it before and forgotten it. In that case, skip to the reset section below.

Once you log in, look for a menu item called WiFi, Wireless, or Network Settings. The exact name varies by router model.

Logging into your 5G Home Internet gateway

The 5G Home Internet gateway (the white or black box that came with your 5G service) uses a different login method. Open a web browser and type 192.168.0.1 into the address bar. You may be asked to log in with your Verizon account email and password — the same one you use to check your bill online.

If the gateway does not ask for your Verizon credentials, the default username is admin and the default password is printed on the bottom of the device. Once logged in, look for WiFi Settings or Network in the menu.

Changing your WiFi name (SSID)

Inside the WiFi or Wireless settings, you will see a field labeled SSID, Network Name, or WiFi Name. This is the name that shows up when you search for networks on your phone or computer. Click into that field and type the new name you want.

WiFi names can be up to 32 characters long and can include letters, numbers, spaces, and most symbols. Avoid special characters like @ or / if possible — some older devices have trouble connecting to networks with them. When you are done typing, look for a Save or explore button and click it.

Changing your WiFi password

In the same WiFi settings area, find the field labeled Password, Passphrase, or Pre-Shared Key. Clear the current password and type a new one. Passwords must be at least 8 characters long on most Verizon routers, and longer passwords (12 to 16 characters) are harder to guess.

Make sure the security type is set to WPA2 or WPA3 — not WEP or WPA, which are older and weaker. Most modern routers default to WPA2 or WPA3, so you usually do not need to change this. Write down your new password somewhere safe before you save, because you will need it to reconnect your devices.

Click Save or explore. The router will restart, which takes 30 seconds to a few minutes. Your WiFi will go offline during this time.

Reconnecting your devices after the change

Once the router restarts and your WiFi comes back on, your phone, laptop, tablet, and other devices will no longer be connected. On each device, open the WiFi network list and look for your new network name. Select it and enter your new password when prompted.

Devices that are set to connect automatically to your old network name will not reconnect until you manually enter the new password. Smart home devices like thermostats, cameras, or speakers may take longer to reconnect — some require you to remove them from your app and add them again with the new WiFi password.

What to do if you forgot your new password

If you change your password and then forget it before writing it down, you can reset the router to its factory defaults. Find the small reset button on the back or bottom of your router — it is usually recessed so you cannot press it by accident. Use a paperclip or the tip of a pen to hold it down for 10 to 15 seconds while the router is powered on.

The router will restart and all settings will return to the factory defaults, including the WiFi name and password. You will need to log back in with the default credentials (usually admin / motorola) and set up your WiFi name and password again. Any custom settings you made — port forwarding, parental controls, or network names for different bands — will be erased.

Frequently Asked Questions

Can I change my WiFi password without resetting everything else?

Yes. You only change the password field in the WiFi settings, not the entire router. All your other settings stay the same. The router restarts briefly, but your custom configurations for port forwarding, DNS, or other features remain in place.

What if I cannot log into the router settings page at all?

First, make sure you are connected to your Verizon WiFi. If you are on a different network, you cannot reach the router. Try the default username and password from the sticker on the router. If that does not work, the password may have been changed before. Your only option is to reset the router to factory settings using the reset button.

Do I need to change my Verizon account password too?

No. Your WiFi password and your Verizon account password are separate. Changing your WiFi password does not affect your bill, your account, or your login for the My Verizon app. You change them in different places.

Will changing my WiFi name and password disconnect my smart home devices?

Yes. Smart speakers, security cameras, thermostats, and other connected devices will lose connection when you change the WiFi password. You will need to reconnect each one through its app using the new password. Some devices require you to remove them and add them again from scratch.

How often should I change my WiFi password?

There is no set rule. Change it if you think someone has learned it, if you have had guests over and want to revoke their access, or if you just want a fresh password. Changing it every few months is reasonable for security, but it is not required if your current password is strong and you trust who knows it.