Change Your WiFi Password Through the My Verizon App or Website

The fastest way to change your Fios WiFi password is through the My Verizon app on your phone or the My Verizon website on a computer. You log in with the same username and password you use to pay your bill, navigate to your network settings, and change the password there. The new password takes effect when ready, and all your devices stay connected — you do not have to reconnect them manually.

Open the My Verizon app or go to verizon.com and sign in. Look for "Internet" or "Network" in the menu, then find the option for WiFi settings or network name and password. The exact wording changes depending on which version of the app or website you are using, but it is always in the account settings area, not buried in a support section.

When you change the password here, Verizon updates it on their end, and your router picks up the change automatically. You do not need to restart anything. The old password stops working right away, so make sure you have the new one written down before you close the app or browser.

Key Takeaways

  • The My Verizon app or website is the easiest method and requires only your account login, with changes taking effect when ready.
  • You can also change the password directly on your router by logging into its admin panel, but this method is slower and requires you to know your router's IP address.
  • Your new password must be at least 8 characters long and can include letters, numbers, and symbols.
  • All your connected devices stay online when you change the password through My Verizon, but devices will disconnect if you change it directly on the router.
  • If you forget your new password, you can view it again in the My Verizon app under your network settings.

Change Your Password Directly on the Router

If you prefer to change the password on the router itself, you can log into the router's admin panel using a web browser. Open a browser on a device connected to your Fios WiFi, type 192.168.1.1 into the address bar, and press Enter. You will be asked to log in — the default username is usually "admin" and the password is on a sticker on the back or bottom of your router.

Once you are logged in, look for a section called "WiFi Settings," "Wireless," or "Network." Find the field that shows your current network name and password. Change the password to something new, save the changes, and the router will restart. This process takes a few minutes, and during that time your WiFi will go down briefly.

When the router comes back online, your devices will no longer be able to connect with the old password. You will need to manually reconnect each device by selecting your network name and entering the new password. This method is more work than using the My Verizon app, but it gives you direct control if you ever cannot access your Verizon account online.

What Password Requirements Verizon Enforces

Verizon requires your WiFi password to be at least 8 characters long. You can use uppercase letters, lowercase letters, numbers, and symbols like hyphens, underscores, and exclamation marks. Avoid spaces, as some older devices have trouble connecting to networks with spaces in the password.

A strong password is one that does not use common words or patterns. "Password123" or "Verizon2024" are weak because they are straightforward to guess. Something like "BlueSky#42River" or "Laptop$Coffee88" is much harder to crack. Write down your new password somewhere safe, or use a password manager to store it, so you do not have to reset it later.

Reconnect Your Devices After Changing the Password

If you changed the password through the My Verizon app, your devices should stay connected without any action on your part. If you changed it directly on the router, you will need to reconnect each device manually.

On a phone or tablet, go to your WiFi settings, find your network name in the list, tap it, and enter the new password. On a computer, do the same through your WiFi menu. Smart home devices like Alexa speakers or smart thermostats may take longer to reconnect — if one does not connect after a few minutes, restart it by unplugging it for 30 seconds, then plugging it back in.

Printers and older devices sometimes have trouble with new passwords. If a device will not connect, check whether it has a manual or support page that explains how to update its WiFi settings. Some devices require you to enter the password through a physical button or a separate app rather than through the WiFi menu.

Reset Your Password If You Forget It

If you change your password and then forget what it is, you can view it again in the My Verizon app. Log in, go to your network settings, and look for the option to view or show your WiFi password. It will be displayed in plain text so you can read it.

If you changed the password directly on the router and forgot it, you have two options. You can log back into the router's admin panel (using the default admin password on the sticker) and view or change the password again. Or you can reset the entire router to its factory settings by holding down the reset button on the back for 10 to 15 seconds, which will erase your password and return the router to the default one printed on the sticker.

Troubleshoot Devices That Will Not Reconnect

If a device connects to your old password but refuses to connect to the new one, the most common fix is to "forget" the network and reconnect from scratch. On a phone or tablet, go to WiFi settings, find your network name, and look for an option to forget or remove it. Then search for the network again and enter the new password as if you were connecting for the first time.

On a computer, the process is similar. In Windows, go to Settings > Network & Internet > WiFi > Manage Known Networks, find your Fios network, and click "Forget." On a Mac, go to System Preferences > Network > WiFi > Advanced, find your network in the list, click the minus button to remove it, and then reconnect.

If a smart home device still will not connect after you have forgotten and re-added the network, restart the device by unplugging it for 30 seconds. If it still fails, check the device's manual or the manufacturer's support site — some devices have a separate setup mode or app that you need to use to update the WiFi password.

Why You Might Want to Change Your Password Regularly

Changing your WiFi password every few months makes it harder for someone outside your home to use your network without permission. If you have shared your password with a guest or a service technician in the past, changing it will disconnect them automatically.

You should also change your password if you suspect someone has been using your WiFi without permission. Signs include slower internet speeds than usual, devices connecting to your network that you do not recognize, or a sudden spike in your data usage. If you see any of these, change your password when ready and check your router's connected devices list to see what is currently online.

Frequently Asked Questions

Will changing my WiFi password disconnect my devices?

If you change the password through the My Verizon app, your devices stay connected and keep working. If you change it directly on the router, all devices disconnect and you must reconnect them one by one with the new password.

Can I change my WiFi password from my phone?

Yes. read the My Verizon app, log in with your account credentials, go to your network settings, and change the password there. This works on any phone with internet access, even if it is not connected to your Fios WiFi at the moment.

What is the default WiFi password if I need to reset my router?

The default password is printed on a sticker on the back or bottom of your Fios router. It is usually a long string of letters and numbers. If you cannot find the sticker, you can reset the router to factory settings by holding the reset button for 10 to 15 seconds, which will restore the default password.

How long does it take for a new password to work?

If you change it through My Verizon, the new password works when ready. If you change it on the router, the router restarts and the new password is active within a few minutes. During the restart, your WiFi will be offline for one to three minutes.

Can I use special characters in my WiFi password?

Yes. Verizon allows letters, numbers, and symbols like hyphens, underscores, exclamation marks, and dollar signs. Avoid spaces, as some older devices have trouble connecting to networks with spaces in the password.