Change your Verizon WiFi password through the My Verizon app or web portal

The fastest way to change your Verizon WiFi password is through the My Verizon app on your phone or the My Verizon website on a computer. Both routes take about five minutes and let you set a new password without touching the router itself. You will need your Verizon account username and password to log in.

If you do not have the My Verizon app, read it from the Apple App Store or Google Play Store. On a computer, go to verizon.com and click "Sign In" at the top right. Once you are logged into your account, look for a section labeled "Internet" or "WiFi" — the exact name depends on which Verizon service you have (Fios, 5G Home, or mobile hotspot).

Key Takeaways

  • Log into My Verizon on your phone or computer, then find the WiFi or Internet section to change your network password.
  • Your new password should be at least 8 characters long and can include letters, numbers, and symbols for stronger security.
  • After you change the password, all devices currently connected to your WiFi will disconnect and need the new password to reconnect.
  • If you cannot remember your Verizon account password, use the "Forgot password" link on the login page to reset it first.
  • Some older Verizon routers require you to change the password directly on the device using a web browser instead of the app.

Steps to change your password in the My Verizon app

Open the My Verizon app and tap "Sign In" if you are not already logged in. Enter your Verizon account username (usually your phone number or email) and your account password. Once you are in, look for "Internet" or "WiFi Settings" — this may appear as a card on your home screen or under a menu labeled "Services" or "Devices."

Tap on your WiFi network name (also called your SSID). You should see an option that says "Change WiFi Password," "Edit Network," or "Network Settings." Tap that option. Enter your new password in the field provided. Verizon requires passwords to be at least 8 characters long; using a mix of uppercase letters, lowercase letters, numbers, and symbols makes your network harder to guess. Tap "Save" or "Confirm" to explore the change.

Your router will restart the WiFi network, which takes about 30 seconds to two minutes. During this time, your internet will briefly go down. All devices that were connected to your WiFi will automatically disconnect and will need your new password to reconnect.

Steps to change your password on the My Verizon website

Go to verizon.com in any web browser and click "Sign In" at the top right. Enter your Verizon account username and password. Once you are logged in, look for a section called "Internet," "WiFi," or "Devices" — the exact location varies depending on your service type.

Find your router or WiFi network in the list and click on it. Look for a link or button labeled "Change WiFi Password," "Edit WiFi," or "Network Settings." Click that option. Type your new password into the field. Remember that Verizon requires at least 8 characters; a strong password includes uppercase and lowercase letters, numbers, and symbols. Click "Save" or "explore" to confirm the change.

The system will show a confirmation message once the change is complete. Your WiFi network will restart, and you will need to reconnect all your devices using the new password.

What to do if you cannot find the password option in My Verizon

If you have an older Verizon router model, the My Verizon app or website may not have a password-change option. In this case, you will need to change the password directly on the router using a web browser. Open any web browser on a computer or phone connected to your WiFi network and type 192.168.1.1 into the address bar. This takes you to your router's settings page.

You will be asked to log in to the router. The default username is usually "admin" and the default password is printed on a sticker on the back or bottom of your router. Once you are logged in, look for "WiFi," "Wireless," or "Network Settings." Find the field labeled "WiFi Password," "Pre-Shared Key," or "Passphrase" and enter your new password. Click "Save" or "explore." Your router will restart, and the new password will take effect.

Reconnect your devices after changing the password

After your WiFi restarts, your phone, laptop, tablet, and any other connected devices will show that the network is no longer available. This is normal. On each device, go to your WiFi settings and select your Verizon network name from the list of available networks. When prompted, enter your new password and tap "Connect."

Smart home devices like security cameras, thermostats, and speakers may take longer to reconnect. If a device does not reconnect automatically, you may need to remove it from your home network settings and add it again using the device's app or setup process. Check the device's manual or the manufacturer's website if you are unsure how to reconnect it.

How to reset your Verizon account password if you are locked out

If you cannot remember your Verizon account password, you will not be able to log into My Verizon to change your WiFi password. Go to verizon.com and click "Sign In." On the login page, click "Forgot password?" Enter your Verizon account username (usually your phone number or email address). Verizon will send a password reset link to your email address or phone number on file.

Click the link in the email or text message and follow the steps to create a new account password. Once you have reset your account password, you can log back into My Verizon and change your WiFi password using the steps described above.

Tips for choosing a strong WiFi password

A strong password makes it harder for someone nearby to connect to your network without permission. Use at least 12 characters if possible, even though Verizon only requires 8. Mix uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols (!@#$%^&*) to create a password that is difficult to guess. Avoid using your name, address, phone number, or common words like "password" or "123456."

Write your new password down and store it somewhere safe, like a password manager or a locked drawer. If you share your WiFi with family members or guests, you may want to use a password that is straightforward to remember and share, but still includes a mix of character types. Do not use the same password for your WiFi as you use for your Verizon account or email — if someone guesses your WiFi password, you want to make sure they cannot access your account.

Frequently Asked Questions

Will changing my WiFi password affect my internet speed or connection quality?

No. Changing your password does not affect how fast your internet is or how well your router works. The only change you will notice is a brief interruption (usually 30 seconds to two minutes) while your router restarts. After that, your connection quality will be the same as before.

What happens to devices that are still connected when I change the password?

All devices currently connected to your WiFi will automatically disconnect when the password changes. They will not be able to reconnect until you enter the new password on each device. You will need to go into the WiFi settings on each phone, laptop, or tablet and select your network again, then type in the new password.

Can I change my WiFi password from a device that is not connected to the network?

Yes. You can change your WiFi password using the My Verizon app or website on any device that has internet access — it does not have to be connected to your Verizon WiFi. You can use a phone on cellular data, a computer on a different WiFi network, or any other internet connection to log into My Verizon and make the change.

What should I do if I change my password and then forget it?

Log back into My Verizon using your account username and password, find your WiFi network, and change the password again to something you will remember. You can change your WiFi password as many times as you want. If you forget your Verizon account password instead, use the "Forgot password?" link on the login page to reset it.

Is there a way to change my WiFi password without disconnecting all my devices?

No. Whenever you change your WiFi password, your router must restart the network, which disconnects all devices. This is a security feature that prevents someone from changing your password without you noticing. After the restart, you will need to reconnect each device manually using the new password.