Change your Verizon WiFi password through the My Verizon app or web portal

You can change your Verizon WiFi password in about five minutes using either the My Verizon mobile app or the web portal at My Verizon. Both routes take you to the same settings. The easiest path depends on what device you have in front of you right now — if you have your phone, use the app; if you're at a computer, use the web portal. Either way, you'll need to sign in with your Verizon account username and password first.

After you change the password, your WiFi network will disconnect all devices currently connected to it. Those devices will then ask you to enter the new password before they can reconnect. This takes a few seconds per device and is normal — it's not a sign something went wrong.

Key Takeaways

  • You change your WiFi password through My Verizon (the app or website), not by logging into your router directly.
  • All devices connected to your WiFi will disconnect when you change the password and will need the new password to reconnect.
  • Your WiFi network name (SSID) and password are usually printed on a sticker on your router if you need to find them later.
  • If you forget the new password after changing it, you can view it again in My Verizon under WiFi settings.

Steps to change your password in the My Verizon app

Open the My Verizon app on your phone and sign in with your account username and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select WiFi. You'll see your WiFi network listed — tap on it to open the details.

Look for the option that says Change WiFi Password or Edit WiFi Settings. Tap it, then enter your new password in the field that appears. Verizon requires passwords to be at least 8 characters long and recommends mixing uppercase letters, lowercase letters, numbers, and symbols to make it harder to guess. After you enter the new password, tap Save or Confirm. The app will show a confirmation message when the change is complete.

Steps to change your password on the My Verizon website

Go to My Verizon at my.verizon.com and sign in with your account username and password. Once you're logged in, look for a section labeled WiFi, Internet, or Network Settings — the exact label varies depending on your account type. Click on it to expand that section.

Find your WiFi network in the list and click the option to edit or change the password. Enter your new password (at least 8 characters, mixing uppercase, lowercase, numbers, and symbols is recommended), then click Save or explore. The website will confirm the change and may ask you to wait a moment while the router updates.

What happens to your devices after you change the password

Every device currently connected to your WiFi — phones, tablets, laptops, smart TVs, smart speakers, printers — will lose the connection within a few seconds. This is automatic and expected. Each device will then show your WiFi network name in its available networks list, but with a lock icon indicating it requires a password.

Go to each device, select your WiFi network, and enter the new password when prompted. Most devices will remember the new password after you enter it once, so you won't have to type it again. If a device doesn't reconnect after you enter the password, restart that device and try again — this usually solves the problem.

Finding your WiFi password if you forget it

If you change your password and then forget what you set it to, you can view it in My Verizon without changing it again. Open the My Verizon app or website, go to WiFi settings, and look for an option to View WiFi Password or Show Password. The password will appear in plain text so you can read it or write it down.

Your WiFi network name and password are also printed on a sticker attached to your Verizon router — usually on the bottom or back. If you've lost that sticker, the My Verizon portal is your fastest way to find the information again.

Why you might want to change your WiFi password

The most common reason to change your password is that you suspect someone outside your household is using your WiFi without permission. A new password will disconnect them when ready and prevent them from reconnecting unless they ask you for the new one. If you share your WiFi with guests or roommates and want to change it, let them know the new password so they can reconnect.

You might also change your password if you've given it to someone in the past and no longer want them to have access — for example, after a roommate moves out or a guest leaves. Changing the password is simpler and faster than trying to remove individual devices from your network.

Troubleshooting if the change doesn't work

If you enter the new password in My Verizon but your devices still show the old password as required, wait a few minutes — sometimes the router takes time to update. If the problem persists after 10 minutes, sign out of My Verizon, wait 30 seconds, and sign back in to refresh the connection.

If you're still having trouble, restart your Verizon router by unplugging it for 30 seconds, then plugging it back in. Wait for the lights on the front to stabilize (usually about two minutes), then try changing the password again. If the issue continues, contact Verizon support — they can check whether your router is responding correctly to the change command.

Frequently Asked Questions

Do I need to restart my router after changing the WiFi password?

No, you don't need to restart it. The router updates automatically when you save the new password in My Verizon. However, if devices aren't reconnecting after you've entered the new password, restarting the router sometimes helps — unplug it for 30 seconds, plug it back in, and wait for the lights to stabilize.

Will changing my WiFi password affect my internet speed?

No. Changing the password only controls who can connect to your network; it doesn't change how fast your internet runs. Your speed depends on your Verizon plan and the quality of your connection to the router, not on the password itself.

Can I change my WiFi password from my router instead of My Verizon?

You can log into your router's settings directly, but Verizon recommends using My Verizon instead because it's simpler and less likely to cause problems. If you do log into the router directly, you'll need the router's admin password, which is different from your WiFi password and is usually printed on the router's sticker.

What if I change my password but one device still won't reconnect?

"Forgetting" the network on that device often fixes the problem. Go to WiFi settings on the device, find your network name, and select the option to forget or remove it. Then search for the network again, select it, and enter the new password. This forces the device to treat it as a new network and usually resolves connection issues.

How often should I change my WiFi password?

There's no set schedule. Change it whenever you suspect someone unauthorized is using your WiFi, when a guest or roommate leaves, or if you haven't changed it in over a year. If your network feels find and only people you trust have the password, changing it less frequently is fine.