Go to the Roblox login page and use the password reset link

Open roblox.com in your browser and look for the login box. Below the password field, you will see a link that says "Forgot Password?" — click it. You will be taken to a page asking for your username or the email address connected to your account.

Type in whichever one you remember. If you used your email to sign up, use that. If you created the account with just a username and added an email later, either one will work. Roblox will search its records and tell you within seconds whether that username or email exists in the system.

Check your email for the reset link

After you submit your username or email, Roblox sends a password reset link to the email address on file for that account. This email arrives within a few minutes in most cases. Open your email inbox and look for a message from noreply@roblox.com with the subject line containing "password reset" or "reset your password."

If you do not see it after five minutes, check your spam or junk folder — some email providers filter Roblox messages by mistake. If it is there, move it back to your inbox and open it. The email contains a single blue button or link labeled something like "Reset Password" or "Click Here to Reset." Click that link.

Create your new password

The link takes you to a Roblox page with two fields: one for your new password and one to confirm it by typing it again. Your new password must be at least eight characters long. Roblox does not require uppercase letters, numbers, or special characters, but using a mix of these makes your account harder to break into.

Type your new password in the first field, then type the exact same password in the second field to confirm it. If the two do not match exactly, Roblox will show an error and ask you to try again. Once both fields match, click the "Reset Password" button at the bottom of the page.

Log in with your new password

After you click reset, Roblox confirms that your password has been changed and usually takes you back to the login page automatically. Now log in using your username (or email, if your account accepts that) and your new password. If the login works, you are back in your account.

If the login fails and Roblox says your password is wrong, wait a minute and try again — sometimes the system needs a moment to update across all its servers. If it still fails after two attempts, go back to the password reset page and repeat the process.

Key Takeaways

  • Click "Forgot Password?" on the Roblox login page and enter your username or email address.
  • Roblox sends a reset link to the email on file for your account within a few minutes — check your spam folder if you do not see it in your inbox.
  • The reset link takes you to a page where you create a new password of at least eight characters and confirm it by typing it twice.
  • After you reset your password, log in when ready to make sure the new password works.

What to do if you do not receive the reset email

If five minutes have passed and the reset email has not arrived in your inbox or spam folder, the email address on file for your account may be wrong or no longer active. Go back to the Roblox password reset page and try entering your username instead of your email. If Roblox finds your account by username, it will send the reset link to whatever email is currently attached to it.

If you do not remember your username either, or if Roblox says it cannot find an account under that username or email, your account may have been deleted or the information you are entering does not match what is in the system. In this case, contact Roblox support through their help page at roblox.com/support and describe what you remember about the account — the username you think you used, any email addresses you might have used, or the character name you played with. Support staff can search their records and help you recover access if the account still exists.

Protect your new password

Once you have reset your password and logged back in, do not share it with anyone — not friends, not family members, not even Roblox staff. Roblox employees will never ask for your password. If someone claims to be from Roblox and asks for it, they are trying to steal your account.

If you think someone else has been using your account, change your password again when ready after you log in. You can do this by going to your account settings (click the gear icon in the top right corner of the Roblox website), selecting "Security" or "Password," and following the same reset process. You can also enable two-factor authentication in your security settings, which adds an extra layer of protection by requiring a code from your phone or email every time you log in from a new device.

Frequently Asked Questions

How long does it take to receive the password reset email?

The email usually arrives within two to five minutes. If you have waited longer than that, check your spam or junk folder first. If it is not there, the email address on your account may be incorrect or inactive, and you should try the reset process again using your username instead.

Can I reset my password on the Roblox mobile app?

The password reset process works the same way on mobile. Open the Roblox app, tap "Login," then tap "Forgot Password?" at the bottom of the login screen. You will receive the reset email the same way, and you can create your new password on your phone or switch to a computer — either works.

What if I do not have access to the email address on my account anymore?

Contact Roblox support at roblox.com/support and explain that you no longer have access to your account email. Support can verify your identity through other information about the account and help you regain access or update the email address on file.

Do I need to log out of other devices after I reset my password?

No. Resetting your password does not automatically log you out of devices where you are already signed in. However, the next time you try to log in on any device, you will need to use your new password. If you think someone else has your account, you should change your password and then manually log out of any devices you do not recognize in your account settings.