Go to the Roblox login page and use the password reset link

The fastest way to reset your Roblox password is through the official Roblox website. Go to roblox.com, click the Log In button in the top right corner, and then click Forgot Password or Username? below the login fields. You'll be taken to a page where you enter either your username or the email address connected to your account.

Roblox will send a password reset link to that email address. Check your inbox — the email usually arrives within a few minutes. If you don't see it, check your spam or junk folder, since password reset emails sometimes get filtered there. The link in the email is valid for a limited time, so open it soon after you receive it.

Key Takeaways

  • Visit roblox.com, click Log In, then click Forgot Password or Username to start the reset process.
  • Roblox sends a password reset link to the email address on your account, so you must have access to that email.
  • Check your spam folder if the reset email doesn't show up in your inbox within a few minutes.
  • The reset link expires after a set time, so complete the process soon after you receive the email.
  • If you no longer have access to your account's email address, you'll need to contact Roblox support to verify your identity another way.

Create a new password that meets Roblox requirements

When you click the reset link in the email, you'll land on a page asking you to enter a new password. Roblox requires passwords to be at least 8 characters long and to include both uppercase and lowercase letters. The password cannot be the same as your username, and you cannot reuse a password you've used on this account before.

Choose something you haven't used on other websites. If you use the same password across multiple sites and one of them gets hacked, attackers can try that password on your Roblox account too. A password manager like Bitwarden, 1Password, or the password manager built into your browser can generate and store a strong password for you, so you don't have to remember it.

Confirm your email address if you haven't already

If your Roblox account email hasn't been confirmed yet, you may need to verify it before you can reset your password. Roblox will send a confirmation email to the address on file. Open that email and click the confirmation link inside it. After you confirm, you can proceed with the password reset.

Confirming your email also protects your account. If someone else tries to change your password later, Roblox can send you a notification at that email address so you know something is happening to your account.

What to do if you don't receive the reset email

If the password reset email doesn't arrive after 10 minutes, first check your spam, junk, or promotions folder — email filters sometimes catch these messages. Look for an email from noreply@roblox.com or mail.roblox.com. If it's there, move it to your inbox and click the reset link.

If you still don't see the email, the email address on your account may be wrong or you may not have access to it anymore. In that case, you'll need to contact Roblox support. Go to roblox.com/support, click Contact Us, and describe your situation. Roblox support can verify your identity through other information on your account — like the email you used to create it, your account creation date, or purchases you've made — and help you regain access.

find your account after resetting your password

Once you've set a new password, take a moment to check your account security. Log into your Roblox account, go to Settings, and click the Security tab. Review the email address on file and make sure it's one you still use and can access. If you see a different email than you expected, someone may have changed it — contact Roblox support right away.

You can also turn on two-step verification in the Security tab. This adds an extra layer of protection: when you log in from a new device or browser, Roblox sends a code to your email or phone, and you have to enter that code to complete the login. It takes an extra 30 seconds but makes it much harder for someone else to access your account even if they somehow get your password.

Prevent password problems in the future

Write down your new password in a find place, or use a password manager to store it. Password managers like Bitwarden (free), 1Password, or Dashlane keep your passwords encrypted and fill them in automatically when you log in. They're especially useful if you have many accounts, because you only have to remember one master password.

Update your recovery email address if the one on your account is old or no longer active. Go to Settings and click Account to change it. Having a current email address means you can always reset your password yourself if you forget it, without waiting for support.

Frequently Asked Questions

How long does the password reset email take to arrive?

The email usually arrives within a few minutes. If you don't see it after 10 minutes, check your spam folder. If it's still not there, the email address on your account may be incorrect or you may not have access to it anymore, and you'll need to contact Roblox support.

Can I reset my password without access to my email?

No, the standard reset process requires you to access the email linked to your account. If you no longer have that email, contact Roblox support at roblox.com/support. They can verify your identity using other account details and help you regain access.

What if I reset my password but still can't log in?

Make sure you're using the new password you just created, not your old one. If you're still locked out, clear your browser's cache and cookies, try a different browser, or try logging in on a different device. If none of that works, contact Roblox support with details about what error message you see.

Is two-step verification the same as two-factor authentication?

Yes, Roblox calls it two-step verification, but it works the same way as two-factor authentication on other websites. When you log in, you enter your password, then Roblox sends a code to your email or phone, and you enter that code to finish logging in. It's optional but recommended for extra security.

Can I change my password without resetting it?

Yes, if you're already logged into your account, go to Settings, click Security, and look for the option to change your password. You'll need to enter your current password first to confirm the change.