The fastest way to reset your password
Go to the Roblox login page at roblox.com/login. Click the blue "Forgot Password or Username?" link below the password field. Enter the email address or username connected to your account, then click "Search". Roblox will send a password reset link to that email within a few minutes — check your spam folder if you don't see it in your inbox within five minutes.
Open the email from Roblox and click the reset link. You'll be taken to a page where you can create a new password. Type your new password twice to confirm it matches, then click "Reset Password". You're done — you can now log in with your new password.
If you don't receive an email after ten minutes, the email address you entered may not be registered to a Roblox account, or it may be misspelled. Go back to the login page and try again with a different email address if you have one.
Key Takeaways
- The password reset link works for 24 hours after Roblox sends it, so you have a full day to use it before it expires.
- Check your spam and promotions folders if the reset email doesn't appear in your main inbox within five minutes.
- Your new password must be at least eight characters long and cannot be the same as your old password.
- If you no longer have access to the email address on your account, you will need to contact Roblox support through their help center.
What to do if the reset email doesn't arrive
The most common reason the email doesn't arrive is that you entered a different email address than the one registered to your account. If you have multiple email addresses, try each one on the Roblox login page. Each attempt will tell you whether that email is connected to an account.
If you're certain you entered the correct email but still haven't received anything after ten minutes, log out completely and wait a few minutes before trying again. Sometimes Roblox's system needs a moment to process the request. If it still doesn't work, your email provider may be blocking Roblox emails — check your spam folder, your blocked senders list, and your email provider's security settings.
Creating a strong new password
When you create your new password on the reset page, Roblox requires it to be at least eight characters long. A strong password includes a mix of uppercase letters, lowercase letters, numbers, and symbols like ! or @. Avoid using your username, real name, or words that appear in a dictionary, because these are easier for others to guess.
Write your new password down in a safe place — a password manager, a locked notebook, or somewhere you'll remember — so you don't forget it again. If you use the same password for other accounts, consider changing those too, especially if someone else may have seen your old Roblox password.
If you can't access your email account
If the email address on your Roblox account no longer works or you no longer have access to it, you cannot reset your password through the automatic link. Instead, go to the Roblox support page at roblox.com/support and click "Contact Us". Select "Account" as the category and describe your situation — that you can't access the email on your account and need to reset your password.
Roblox support will ask you to verify that you own the account by answering security questions or providing information about your account history, such as when you created it or what games you've played. This process can take several days. Have any information ready that might help prove the account is yours.
Logging back in after your reset
Once you've successfully reset your password, go back to roblox.com/login and enter your username or email address in the first field. Enter your new password in the second field and click "Log In". You should now be able to access your account.
If you're on a shared computer, log out when you're done playing. On your own device, Roblox can remember your login so you don't have to enter it every time — but only do this if nobody else uses that device. If you're on a school or library computer, always log out before you leave.
Changing your password in the future
You don't have to wait until you forget your password to change it. Once you're logged in, go to your account settings by clicking the gear icon in the top right corner of the page. Select "Account Info" from the menu on the left. Scroll down to "Password" and click "Change Password". Enter your current password, then type your new password twice and click "Save".
Changing your password regularly — every few months — makes it harder for someone to use an old password if they somehow found out what it was. If you ever think someone else knows your password, change it when ready.
Frequently Asked Questions
How long does the reset link stay active?
The password reset link Roblox sends you works for 24 hours. If you don't click it within that time, you'll need to request a new one by going back to the login page and clicking "Forgot Password or Username?" again.
Can I reset my password on the Roblox mobile app?
Yes. On the login screen of the app, tap "Forgot Password or Username?" and follow the same steps as on the website. You'll still receive the reset link by email, and you can use it on either the app or the website.
What if I reset my password but still can't log in?
Make sure you're typing your new password correctly — passwords are case-sensitive, so uppercase and lowercase letters matter. If you're still stuck, wait a few minutes and try again, as the system sometimes needs time to update. If that doesn't work, contact Roblox support through their help center.
Will resetting my password delete my game progress or items?
No. Resetting your password only changes how you log in — it doesn't affect your account, your games, your items, or anything else you own in Roblox. Everything stays exactly as it was.
Can someone reset my password without my permission?
They would need access to the email address on your account. If you think someone has accessed your account, change your password when ready and check the email address and phone number listed in your account settings to make sure they haven't been changed.