The fastest way to reset your Roblox password

Go to the Roblox login page at roblox.com/login. Below the password field, click the blue "Forgot Password or Username?" link. Enter the email address or username connected to your account, then click "Continue". Roblox will send a password reset link to that email — check your inbox and spam folder. Click the link in the email, create a new password, and you're done. The whole process takes about five minutes if you have access to your email.

If you don't receive the email within a few minutes, check that you entered the correct email address. Roblox sometimes takes longer to send reset emails during peak hours, so wait ten minutes and check again before trying a second time.

Key Takeaways

  • The password reset link works only from the email address tied to your account, so you must have access to that email to proceed.
  • Reset links expire after a set time, so complete the process soon after you receive the email.
  • If you don't recognize the email address on your account, you may have created it with a different email than you remember.
  • If you can't access your email account, you will need to contact Roblox support through their help page to verify your identity another way.

What to do if you don't receive the reset email

First, check your spam and promotions folders — reset emails sometimes land there instead of your inbox. If the email is not there after ten minutes, go back to the login page and try again, making sure you typed your email or username correctly. Roblox accounts are case-sensitive for usernames, so "JohnSmith" and "johnsmith" are different accounts.

If you still don't receive an email after a second attempt, the email address on file may not be the one you think it is. Try logging in with a different email address you may have used when you created the account. If none of your email addresses work, you will need to contact Roblox support directly through their help center at en.help.roblox.com.

Creating a strong new password

When you click the reset link and see the password creation screen, Roblox requires your new password to be at least eight characters long. Use a mix of uppercase letters, lowercase letters, numbers, and symbols (like ! or #) to make it harder to guess. Avoid using your username, real name, or common words that appear in a dictionary.

Write your new password down in a safe place, or use a password manager like Bitwarden or 1Password to store it. If you forget this password later, you can use the same reset process again.

Resetting your password on the Roblox mobile app

Open the Roblox app on your phone or tablet and tap "Login". Tap "Forgot Password or Username?" at the bottom of the screen. Enter your email address or username and tap "Continue". The rest of the process is the same — you'll receive an email with a reset link, click it, and create a new password.

After you reset your password, you may need to log out of the app and log back in with your new password. If the app still shows you as logged in, close the app completely and reopen it.

What happens if your account was hacked

If you think someone else accessed your account without permission, reset your password right away using the steps above. After you create a new password, go to your account settings and check the "My Roblox" page for any unusual activity — look at your Robux balance and any items you don't remember buying.

If you see items or Robux missing, or if you can't reset your password because the email address has been changed, contact Roblox support through their help center. Tell them when you last remember using your account and what you noticed was wrong. Roblox support can review your account history and may be able to restore items or Robux in some cases, though this is not may provide.

If you can't access the email address on your account

If the email address tied to your Roblox account no longer exists or you no longer have access to it, you cannot use the password reset link. Instead, go to en.help.roblox.com and select "Contact Us". Choose "Account Security" as the category and explain that you can't access your email. Roblox support will ask you questions to verify you own the account — such as when you created it, what games you play, or what Robux purchases you've made.

This process takes longer than a normal password reset — usually several days — because support staff must manually review your answers. Have details ready about your account history to speed up the process.

Frequently Asked Questions

How long does the password reset link stay active?

Roblox reset links expire after one hour. If you don't click the link within that time, you'll need to request a new one by going through the "Forgot Password" process again.

Can I reset my password without an email address?

No, the standard reset process requires access to the email on your account. If you don't have that email anymore, contact Roblox support and they can verify your identity through other account details.

Will resetting my password log me out on other devices?

Yes, resetting your password logs you out everywhere. You'll need to log back in on your phone, computer, or tablet with your new password.

What if I forgot my username too?

The "Forgot Password or Username?" link on the login page lets you enter your email address to recover both your username and reset your password at the same time.

Can someone reset my password if they have my email?

They can request a reset link, but they can't complete the reset without actually opening your email account. If you're worried about this, add a phone number to your Roblox account for extra security.