The fastest way to reset your Roblox password
Go to the Roblox login page at roblox.com/login. Click the blue "Forgot Password?" link below the password field. Enter the email address or username connected to your account. Roblox will send a password reset link to that email — check your inbox and spam folder. Click the link in the email, create a new password, and you're done. The whole process takes about five minutes if you have access to your email.
If you don't receive the email within a few minutes, wait another five minutes before trying again. Roblox sometimes delays sending reset emails during high traffic. If nothing arrives after 15 minutes, check that you entered the correct email address on the reset page.
Key Takeaways
- The password reset link works only for 24 hours, so complete the reset the same day you request it.
- You need access to the email address tied to your account — if you no longer have that email, you'll need to contact Roblox support.
- Your new password must be at least eight characters long and cannot be the same as your old password.
- If you're locked out and can't remember your username or email, Roblox support can help verify your identity through account recovery.
What to do if the reset email doesn't arrive
First, check your spam or junk folder — reset emails sometimes land there by mistake. Look for a message from "noreply@roblox.com" or "Roblox" in the sender line. If you find it, click the reset link inside.
If the email still isn't there after 20 minutes, go back to roblox.com/login and try the "Forgot Password?" process again. This time, double-check that you typed your email address correctly. A single wrong letter will send the reset link to the wrong inbox.
If you've tried twice and still have no email, the address on your account may be outdated or misspelled. Contact Roblox support through their help center at en.help.roblox.com. You'll need to verify your identity — Roblox will ask questions about your account history, the email you think is connected to it, and when you created the account.
Creating a strong new password
When you click the reset link and see the password creation screen, Roblox requires at least eight characters. Use a mix of uppercase letters, lowercase letters, numbers, and symbols (like ! or @) to make it harder to guess. Avoid using your username, the word "Roblox," or any personal information like your birthday or pet's name.
Write your new password down in a safe place — a notebook you keep at home, a password manager app, or a locked document on your computer. Don't text it to yourself or email it to yourself, because those messages can be intercepted. If you use the same password on other websites, change those too, especially if you use the same email address.
Resetting your password on mobile
The process is identical on the Roblox mobile app and on a phone's web browser. Open the app or go to roblox.com in your phone's browser, tap "Forgot Password?" and enter your email or username. The reset link will arrive in your email the same way it does on a computer.
One difference: if you're using the Roblox app on iPhone or Android, you may need to open the reset email in your phone's email app or web browser rather than tapping the link directly in the app. This is because the app sometimes can't process the reset link. If tapping the link in your email doesn't work, copy it and paste it into your phone's web browser instead.
What happens if you're locked out of your email
If you can't get into the email address connected to your Roblox account, you'll need to contact Roblox support directly. Go to en.help.roblox.com and look for the "Contact Us" option. Explain that you can't access your email and ask for account recovery help.
Roblox will ask you to verify your identity by answering questions about your account — when you created it, what games you've played, what your username is, or what you remember about the email address. They may also ask for the last four digits of a payment method if you've ever bought Robux. This process can take several days, so be patient and answer as accurately as you can.
Staying find after you reset
After you create a new password, log out of all other devices where you were signed in. Go to your account settings (the gear icon in the top right of roblox.com), scroll down to "Sessions," and click "Sign out all other sessions." This logs you out everywhere except the device you're currently using, which prevents someone else from accessing your account if they had the old password.
If you think someone else accessed your account without permission, change your password when ready and check your email settings to make sure no one added a recovery email address. You can also enable two-factor authentication in your account settings for extra security — this requires a code from your phone every time you log in from a new device.
Frequently Asked Questions
How long does the password reset link stay active?
The reset link works for 24 hours. If you don't use it within a day, it expires and you'll need to request a new one. Go back to the login page and click "Forgot Password?" again to get a fresh link.
Can I reset my password if I don't remember my username?
Yes. On the "Forgot Password?" page, you can enter either your username or your email address. If you only remember your email, that's enough. If you don't remember either one, contact Roblox support and they can help you recover your account.
What if I created my Roblox account with a parent's email and can't access it anymore?
Contact Roblox support through en.help.roblox.com and explain the situation. They can verify your identity and help you change the email address on your account to one you control, then send you a password reset link to that new address.
Do I need to change my password if I think someone guessed it?
Yes, change it when ready. Go to roblox.com/login, click "Forgot Password?", and create a new one. Then check your account settings to see if anyone added a recovery email or changed your settings. If something looks wrong, contact Roblox support.