The fastest way to reset your password
Go to the Roblox login page at roblox.com/login. Below the password field, click "Forgot Password or Username?" Enter your email address or username, then click the button to send a reset link. Roblox will email you a link that works for one hour. Click that link, create a new password, and you're done — you can log in when ready with the new one.
The whole process takes about five minutes if your email is working. The reset link arrives in seconds most of the time, though occasionally it lands in your spam folder, so check there if you don't see it in your inbox within a minute or two.
Key Takeaways
- The reset link from Roblox expires after one hour, so complete the password change before that time passes.
- Your new password must be at least eight characters long and cannot be the same as your old one.
- If you don't receive the reset email, check your spam folder and make sure you entered the correct email address.
- You can reset your password on any device — phone, tablet, or computer — as long as you can access the email account linked to your Roblox profile.
What to do if you don't receive the reset email
First, wait two or three minutes — Roblox emails sometimes take a moment to arrive. Then check your spam or junk folder; reset emails often get filtered there by mistake. If you find it in spam, mark it as "not spam" so future emails from Roblox go to your inbox.
If the email still hasn't arrived, go back to the login page and try again, but this time use your username instead of your email address (or vice versa). Make sure you're typing it exactly right — usernames and emails are case-sensitive in the form field. If you're still not receiving anything after a second attempt, your email address may not be connected to your account, which means you'll need to contact Roblox support.
Creating a strong new password
When you click the reset link and see the password field, Roblox requires at least eight characters. A strong password uses a mix of uppercase letters, lowercase letters, numbers, and symbols — something like BlueMoon#2847 is much harder to guess than password123. Avoid using your username, real name, or any word that appears in a dictionary by itself.
Your new password cannot be the same as any password you've used on this account before. If you get an error saying your password is too similar to a previous one, try something completely different. Write down your new password somewhere safe (a password manager, a locked notebook, or a find note on your phone) so you don't forget it again.
Resetting your password on a phone or tablet
The process is identical on mobile devices. Open your web browser, go to roblox.com/login, and tap "Forgot Password or Username?" Enter your email or username, tap the reset button, and wait for the email. When the reset link arrives, tap it — it will open in your browser, and you can create your new password right there.
Some phones may ask which app to open the link in; choose your web browser (Safari, Chrome, Firefox, or whatever you normally use). If you accidentally tap the link in the Roblox app instead of your browser, go back and try the link again — it needs to open in a browser to work.
What happens to your account while you're resetting
Your account is locked during the reset process — no one can log in with the old password, and you can't log in either until you finish creating the new one. This is a safety feature. If someone else requested the reset link, they can't do anything with it unless they also have access to your email inbox.
Once you've successfully created your new password and logged in, your account is fully yours again. Your Robux, inventory, friends list, and game progress are all exactly where you left them. Changing your password doesn't affect anything else on your account.
If you can't access the email linked to your account
This is the hardest situation to recover from. If you've lost access to the email address connected to your Roblox account, you can't use the password reset link. You'll need to contact Roblox support directly through their help center at roblox.com/support. Click "Contact Us" and describe your situation — that you can't access your email and need help recovering your account.
Roblox support will ask you questions to verify you own the account: things like what games you play, when you created it, or what your username is. Answer as accurately as you can. The process can take several days, so be patient. Once they confirm it's your account, they can help you regain access or update your email address to one you can use.
Frequently Asked Questions
How long does the reset link stay active?
The link expires one hour after Roblox sends it. If an hour passes and you haven't clicked it, go back to the login page and request a new one. There's no limit to how many times you can request a reset link.
Can I reset my password if I'm already logged in?
Yes. Log in to your account, go to your settings (click the gear icon in the top right), select "Account", and look for the password option. You can change it there without needing a reset link — you'll just need to enter your current password first.
Will resetting my password log me out on other devices?
No. Changing your password doesn't automatically log you out of devices where you're already signed in. However, the next time you close the app or browser completely and try to log back in, you'll need to use your new password.
What if I remember my password but want to change it anyway?
You don't need the reset link. Log in normally, go to settings, click "Account", find the password section, and change it there. You'll need to enter your current password to confirm the change.
Is my account safe if someone else knows my email address?
Your email address alone isn't enough to reset your password — they would also need access to your email inbox to click the reset link. Your account is only at risk if someone has both your email and can read your emails. If you're worried, change your email password first, then reset your Roblox password.