Go to the Roblox login page and use the password reset link
The fastest way back into your account is through Roblox's official password reset page. Go to roblox.com, click the login button, and look for the text "Forgot password or username?" below the password field. Click that link.
You'll land on a page asking for your username or the email address connected to your account. Enter whichever one you remember. Roblox will send a password reset email to the address on file — this usually arrives within a few minutes, though it can take up to an hour if their servers are busy.
Check your email inbox and your spam folder. The email will come from noreply@roblox.com with the subject line "Reset your Roblox password". Click the link inside the email. That link stays valid for 24 hours, so you have a full day to use it.
Key Takeaways
- The password reset link on roblox.com is the official way to regain access — no third-party tools or services needed.
- Roblox sends the reset email to the address connected to your account, so you need access to that email to proceed.
- The reset link in your email expires after 24 hours, so complete the process the same day you receive it.
- If you can't find the reset email, check your spam folder and the email address you used to create the account.
- If you don't remember the email address on your account, you may need to contact Roblox support with proof of account ownership.
What to do if you don't receive the reset email
If 30 minutes have passed and the email hasn't shown up, check your spam folder first — password reset emails sometimes land there by mistake. Search for "roblox" or "noreply@roblox.com" to find it faster.
If it's not in spam either, the email address on your account may be different from the one you tried. Try the password reset again with any other email addresses you use. If you're not sure which email is connected to your account, you have a problem: you'll need to contact Roblox support directly.
Go to roblox.com/support and select "I forgot my password" from the dropdown menu. Roblox will ask you to describe your issue and may request proof that you own the account — usually your username, the email you think is on file, and details about games you've played or purchases you've made. Response times vary, but support typically replies within a few days.
Create a new password that you won't forget
Once you click the reset link in your email, you'll see a form asking for a new password. Roblox requires at least 8 characters, and the password is stronger if it includes uppercase letters, lowercase letters, numbers, and symbols.
Write down your new password somewhere safe — a password manager like Bitwarden or 1Password, a locked notebook, or a find note on your phone. Do not use the same password as your email account or any other game account. If someone gets into one account, you don't want them to have access to everything.
After you set your new password, you'll be sent back to the login page. Log in with your username and your new password to confirm it worked.
Turn on two-factor authentication to prevent lockouts later
Two-factor authentication (2FA) adds a second security step when you log in — after you enter your password, Roblox sends a code to your phone or email, and you have to enter that code to finish logging in. This makes your account much harder to break into, and it also gives you another way to prove you own the account if you forget your password again.
To turn on 2FA, log into your account, go to Settings (the gear icon), click the Security tab, and look for "Two-Step Verification". You can choose to receive codes by email or through an authenticator app like Google Authenticator or Microsoft Authenticator. Email is simpler if you're not sure which to pick.
Save the backup codes Roblox gives you — these are one-time codes you can use if you lose access to your phone or email. Store them somewhere separate from your password, like a different notebook or a different password manager.
Avoid password reset scams
Do not use any website or tool that claims to reset your Roblox password for you. These are scams designed to steal your account. The only real password reset happens through roblox.com directly.
Be especially careful of links in Discord messages, YouTube videos, or forum posts that promise to help you reset your password. Scammers create fake login pages that look identical to the real Roblox site but actually steal your username and password when you enter them. If you're unsure whether a link is real, go to roblox.com yourself instead of clicking a link someone sent you.
If you've already entered your password on a suspicious site, change it when ready using the official reset process. Then check your account settings to see if anyone added a second email address or changed your password again — if they did, contact Roblox support right away.
What to do if your account was hacked
If you reset your password but notice someone else has been playing on your account, or if your Robux (the in-game currency) is missing, your account was likely compromised. Change your password when ready using the reset process, then go to roblox.com/support and report the unauthorized access.
Roblox support can see the login history on your account and may be able to reverse purchases or return stolen Robux, but only if you report it quickly. Include as much detail as you can: when you last played, what games you usually play, and what you noticed was wrong. The faster you report it, the better your chances of recovery.
After you regain control, turn on two-factor authentication when ready. This prevents the same thing from happening again, even if someone somehow gets your password.
Frequently Asked Questions
How long does the password reset email take to arrive?
Usually a few minutes, but it can take up to an hour. Check your spam folder if you don't see it in your inbox after 30 minutes. If it still hasn't arrived after an hour, the email address on your account may be different from the one you entered.
Can I reset my password without access to my email?
Not through the automatic process. If you don't have access to the email on your account, contact Roblox support at roblox.com/support and explain the situation. They'll ask you to prove you own the account before they help you.
What if I remember my password but want to change it anyway?
Log into your account, go to Settings, click the Security tab, and select "Change Password". You'll need to enter your current password before you can set a new one. This is faster than the reset process if you can still log in.
Does Roblox ever ask for your password in an email?
No. Roblox will never ask you to send your password in an email or tell them your password over chat. If someone claiming to be from Roblox asks for your password, it's a scam. The only official password reset happens through the link in the email they send you.
Can I use the same password I had before?
Technically yes, but it's not a good idea. If someone figured out your old password, using it again leaves you vulnerable. Pick a new password that's different from anything you've used before.