The fastest way to reset your password
Go to the Roblox login page at roblox.com and click the "Forgot Password or Username?" link below the password field. Enter the email address or username connected to your account, then check your email for a message from Roblox with a reset link. Click that link, create a new password, and you're back in.
The reset email usually arrives within a few minutes. If you don't see it after five minutes, check your spam or junk folder — sometimes email filters catch it by mistake. The reset link itself expires after a few hours, so don't wait days to use it.
If you can't remember which email you used when you created the account, try the email addresses you use most often. Roblox will tell you if an address isn't connected to any account, so you can rule them out one by one.
Key Takeaways
- Click "Forgot Password or Username?" on the Roblox login page and enter your email or username to start the reset process.
- Roblox sends a password reset link to your email address, and you have a few hours to click it before the link stops working.
- Check your spam folder if the reset email doesn't show up in your inbox within five minutes.
- If you don't remember your email address, try the ones you use regularly — Roblox will confirm whether each one is attached to an account.
- After you reset your password, write it down somewhere safe or use a password manager so you don't forget it again.
What to do if you don't receive the reset email
First, wait at least five minutes and check your spam folder. Email providers sometimes filter password reset messages by mistake, and Roblox emails often end up there. If you find it in spam, mark it as "not spam" so future emails from Roblox go to your inbox.
If the email still doesn't arrive, the email address you entered might not be connected to any Roblox account. Try a different email address you've used before. If you're certain about the email but nothing arrives after 15 minutes, try the reset process again — sometimes the first request gets lost.
Roblox support can help if you've tried multiple times and still haven't received anything. Go to the Roblox support page, select "Account and Billing," then "Password," and describe what happened. They can verify your account and send you a reset link directly, though this usually takes a few hours to a day.
Creating a strong new password
When you set your new password, use something you haven't used before and something you won't forget. A strong password includes uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueSky#2024Moon" is stronger than "password123."
Avoid using your username, your real name, or common words. Don't reuse a password from another account, especially not from email or banking sites. If you have trouble remembering passwords, consider using a password manager like Bitwarden or 1Password, which stores them securely and fills them in automatically.
Recovering your account if you don't have access to your email
If you created your Roblox account with an email address you no longer have access to, you'll need to contact Roblox support directly. Go to the support page, choose "Account and Billing," then "Password," and explain that you can't access the email linked to your account.
Roblox will ask you to verify you own the account by answering questions about your account history — things like when you created it, what games you've played, or what items you own. Be as specific as you can. This process usually takes a few hours to a day, and support will either reset your password or help you change the email address on file.
To avoid this situation in the future, make sure the email address on your Roblox account is one you still use and can access. You can check and update your email in your account settings under "Email" — just log in first with your current password.
Protecting your account after resetting your password
Once you've set a new password, turn on two-step verification to make your account harder to break into. Log in to Roblox, go to Settings, select "Security," and turn on "Two-Step Verification." Roblox will ask you to confirm your email address, then you'll set up an authenticator app like Google Authenticator or Microsoft Authenticator.
Two-step verification means that even if someone learns your password, they can't log in without the code from your authenticator app. This protects you from account theft, which can lead to stolen items, lost Robux, or worse.
Also check your account email and recovery email in Settings to make sure they're still correct. If you see an email address you don't recognize, change it when ready and reset your password again — it could mean someone else has access to your account.
What to do if you think someone else is using your account
If you reset your password and then can't log in, or if you see activity you didn't cause, your account may have been compromised. Change your password again when ready, then go to the Roblox support page and report the issue under "Account and Billing" → "Account Security."
Describe what you noticed — for example, missing Robux, items you don't own, or login attempts from places you've never been. Include the date and time if you can. Support will investigate and can lock your account to prevent further damage while they work on it.
If you've spent money on Robux or items, mention that in your report. Roblox can sometimes restore lost items or Robux if they confirm your account was hacked, though this depends on the situation.
Frequently Asked Questions
How long does the password reset link stay active?
The reset link expires after a few hours. If you click the link and it says it's expired, go back to the login page and request a new reset email. The new link will work for another few hours from when you request it.
Can I reset my password without access to my email?
No, you need access to the email address on your account to reset your password through the normal process. If you can't access that email, contact Roblox support and they can verify your identity another way and help you regain access.
What if I forgot both my password and my username?
On the Roblox login page, click "Forgot Password or Username?" and enter the email address connected to your account. Roblox will show you your username and send you a password reset link, so you'll have both pieces of information.
Is it safe to use the same password for Roblox and other websites?
No. If one website gets hacked, someone could use that password to break into all your other accounts. Use a different password for each important account, especially email and banking. A password manager makes this easier by remembering them all for you.
Can I reset my password on the Roblox mobile app?
The password reset process works the same way on mobile — tap "Forgot Password or Username?" on the login screen. You'll get an email with a reset link, and you can click it from your phone to create a new password.