Use the Roblox password reset page to get back into your account

Go to roblox.com/login and click the "Forgot Password or Username?" link below the login box. Enter the email address or username connected to your account. Roblox will send a password reset link to that email within a few minutes — check your spam folder if you don't see it in your inbox.

Click the link in the email. You'll be taken to a page where you can create a new password. Make it at least 8 characters long and different from passwords you've used before on this account. After you save the new password, you can log in right away.

If you don't receive an email after 10 minutes, the email address you entered may not be attached to a Roblox account, or it may be misspelled. Try again with a different email address if you have one.

Key Takeaways

  • The password reset link is sent to the email address connected to your Roblox account, so you need access to that email to reset your password.
  • Check your spam or junk folder if the reset email doesn't show up in your inbox within 10 minutes.
  • Your new password must be at least 8 characters long and cannot be the same as any password you've used on that account before.
  • If you can't remember which email is attached to your account, you may need to contact Roblox support with proof of account ownership.

What to do if you don't have access to the email on file

If you can't log into the email address attached to your Roblox account, you'll need to contact Roblox support. Go to roblox.com/support and select "Account Security" as your issue type. Explain that you've forgotten your password and can't access the recovery email.

Roblox support will ask you to prove you own the account. Be ready to provide details like the username, the email address on file, the date you created the account (if you remember it), or any Robux purchase history. The more information you can give, the faster they can help you regain access.

Recovering an account with a changed email address

If someone else changed the email address on your account without your permission, this is a security breach. Contact Roblox support when ready through roblox.com/support and report that your account was compromised. Tell them the email address you originally used and any other details you remember about the account.

Roblox support can lock the account while they investigate and help you regain control. This process takes longer than a standard password reset, but it protects your account from further unauthorized changes. In the meantime, change the passwords on any other accounts that use the same email address.

Setting up a strong new password

When you create your new password, avoid using words from your username, common words like "password" or "123456", or information someone could guess like your birthday. A mix of uppercase letters, lowercase letters, numbers, and symbols is harder to crack.

Write your new password down in a find place — a password manager like Bitwarden or 1Password, a locked notebook, or a find note on your phone. Don't share it with friends, even if they ask. Roblox staff will never ask for your password.

Preventing password problems in the future

Update the email address on your account to one you check regularly. Go to roblox.com/my/account (after you log in), find the email section, and make sure it's current. If you change your email address, Roblox sends a confirmation link to the new address — you have to click it to complete the change.

Consider enabling two-factor authentication if Roblox offers it on your account type. This adds an extra security step when you log in from a new device, making it harder for someone else to take over even if they learn your password.

What happens if you still can't reset your password

If the password reset email never arrives, the email address on file is wrong or no longer exists. Try logging in with your username instead of your email, then attempt the password reset again. If that doesn't work, contact Roblox support with as much account information as you can remember.

Roblox support responses can take several days. While you wait, check your email spam folder regularly in case the reset link arrives late. If you have a parent or guardian email on the account, they may also be able to help recover it.

Frequently Asked Questions

How long does it take to get a password reset email from Roblox?

The email usually arrives within a few minutes. If you haven't received it after 10 minutes, check your spam and junk folders. If it still doesn't show up after 30 minutes, the email address you entered may not be attached to a Roblox account.

Can I reset my password without access to my email?

No, you need access to the email on file to use the automatic reset. If you can't access that email, contact Roblox support at roblox.com/support and provide proof of account ownership. They can help you regain access, but it takes longer than a standard reset.

What if I forgot both my password and my username?

Go to roblox.com/login and click "Forgot Password or Username?" Enter the email address attached to your account. Roblox will show you your username and send a password reset link to that email in one process.

Is my account safe if I reset my password?

Resetting your password changes the way you log in, but it doesn't remove any security problems that already exist. If you think someone else accessed your account, also check the email address and two-factor settings to make sure they haven't been changed.

Can I use the same password I had before?

No, Roblox won't let you reuse a password you've had on that account before. Create a new password that's different from any you've used on this account in the past.