The fastest way to reset your Roblox password
Go to the Roblox login page at roblox.com/login and click the blue "Forgot Password or Username?" link below the password field. Enter the email address or username tied to your account, then check your email inbox for a message from Roblox with the subject line "Reset Your Roblox Password". Click the link in that email — it will take you to a page where you create a new password. Type your new password twice to confirm it matches, then click the reset button. Your password changes when ready.
The entire process takes about five minutes if your email is working. If you do not see the reset email within a few minutes, check your spam or junk folder — sometimes email filters catch it by mistake.
Key Takeaways
- The password reset link works only from the email address or username you registered with, so use the exact one you signed up with.
- Roblox sends the reset email from noreply@roblox.com, so check your spam folder if the message does not arrive in your inbox within five minutes.
- The reset link expires after a few hours, so complete the process soon after you request it.
- If you no longer have access to your registered email address, you will need to contact Roblox support through their help page to verify your account ownership another way.
- Your new password must be at least eight characters long and cannot be the same as your old password.
What to do if the reset email never arrives
First, wait at least five minutes and check your spam, junk, and promotions folders — email providers often sort password reset messages into these folders automatically. Search your email for "noreply@roblox.com" to see if any Roblox messages landed there.
If you still do not see the email, go back to roblox.com/login and try again. Make sure you are entering the exact email address or username you used when you created your account. Many people have multiple email addresses and forget which one they registered with. If you are unsure, try the email address you use most often, then try any others you remember.
If you have tried multiple times and still receive no email, your email address may not be connected to a Roblox account, or the account may have been deleted. Visit the Roblox support page at en.help.roblox.com and click "Contact Us" to reach support staff who can look up your account by username or other details.
Creating a strong new password
Your new password must be at least eight characters long. Roblox does not require uppercase letters, numbers, or special characters, but using a mix of these makes your password harder to guess. A strong password might look like "BlueSky2847!" or "RollerSkate#99" — something that combines letters, numbers, and at least one symbol.
Do not reuse a password you have used before on Roblox, and do not use the same password on multiple websites. If someone gains access to your password on one site, they can try it on others. If you struggle to remember passwords, consider using a password manager like Bitwarden, 1Password, or the password manager built into your web browser — these tools store passwords securely and fill them in automatically.
Signing in after you reset your password
Once you have successfully reset your password, you can sign in when ready using your new password. Go to roblox.com/login, enter your username or email address, type your new password, and click the sign-in button. You should land on your Roblox home page within a few seconds.
If you see an error message saying your password is incorrect, double-check that you typed it exactly as you created it — passwords are case-sensitive, meaning "BlueSky2847!" is different from "bluesky2847!". If you are still stuck, request another password reset and try the process again.
Protecting your account after resetting your password
After you reset your password, take a moment to add extra security to your account. Go to your account settings by clicking the gear icon in the top right corner of the Roblox website, then select "Account". Look for the "Password" section and confirm your new password is saved. Then scroll down to find "Two-Step Verification" and turn it on — this means that even if someone learns your password, they cannot sign in without a code from your phone or email.
You should also check if your email address is still correct in your account settings. If someone changed your email without your permission, that is a sign your account was compromised. If you see an unfamiliar email address, change it back to your own and reset your password again.
What to do if you cannot access your email account
If you no longer have access to the email address you registered with — because you closed that email account, lost access to it, or forgot the password — you cannot use the standard password reset process. Instead, visit en.help.roblox.com, click "Contact Us", and describe your situation. Roblox support staff can verify your account ownership by asking you questions about your account history, such as when you created it, what games you have played, or what items you own.
This process takes longer than a standard password reset — usually several days — because support staff must review your answers and confirm you are the real account owner. Have details ready about your account when you contact them, such as your username, the approximate date you created the account, or any payment information you used.
Frequently Asked Questions
How long does the password reset email take to arrive?
The email usually arrives within a few minutes. If you do not see it after five minutes, check your spam and junk folders. The reset link inside the email expires after a few hours, so complete the process soon after you request it.
Can I reset my password on the Roblox mobile app?
No. Open a web browser and go to roblox.com/login to use the password reset feature. The mobile app does not have a built-in password reset option.
What if I forgot both my password and my username?
Go to roblox.com/login and click "Forgot Password or Username?". Enter the email address you registered with, and Roblox will send you both your username and a password reset link in the same email.
Do I need to sign out of other devices after I reset my password?
No. Resetting your password does not automatically sign you out on other devices or browsers. If you think someone else has access to your account, you can manually sign out of other sessions by going to your account settings, finding "Login Sessions" or "Active Sessions", and clicking the option to sign out remotely.
Can I reset my password if my account is banned?
Yes, you can still reset your password even if your account is banned. However, you will not be able to sign in and play until the ban is lifted. If you believe your ban was a mistake, contact Roblox support through their help page to appeal.