The fastest way to reset your password

Go to the Roblox login page at roblox.com/login and click "Forgot Password or Username?" below the password field. Enter the email address or username connected to your account. Roblox will send a password reset link to that email within a few minutes. Click the link, create a new password, and you can log in when ready.

The entire process takes about five minutes if you have access to your email. If you do not receive the email after ten minutes, check your spam or junk folder — reset emails sometimes land there by mistake.

Key Takeaways

  • Click "Forgot Password or Username?" on the Roblox login page and enter your email or username to start a reset.
  • Roblox sends a reset link to your registered email address, which works for about one hour after it arrives.
  • Your new password must be at least eight characters long and different from your old one.
  • If you cannot access your registered email, you will need to contact Roblox support with proof of account ownership.

What to do if you do not receive the reset email

Check your spam, junk, or promotions folder first — email filters sometimes catch Roblox messages. Search for "noreply@roblox.com" in your email to see if the message landed somewhere unexpected. If you still cannot find it after five minutes, wait a few more minutes and try requesting the link again.

If you have tried multiple times and still have not received anything, the email address on your account may be wrong or unmonitored. Try logging in with your username instead of your email, or contact Roblox support through their help center at en.help.roblox.com. You will need to describe your account and provide details that prove you own it, such as the email you originally signed up with or the date you created the account.

Creating a password that Roblox will accept

Your new password must be at least eight characters long. Roblox does not require uppercase letters, numbers, or special characters, but using a mix of these makes your password stronger and harder to guess. Your new password cannot be the same as your old one — Roblox will reject it if you try to reuse your previous password.

Write down your new password somewhere safe, or use a password manager like Bitwarden or 1Password to store it. A password manager remembers your login for you and fills it in automatically, so you do not have to type it each time.

Resetting your password on mobile

The process is the same on the Roblox mobile app or a phone browser. Open the app, tap the three-line menu at the bottom right, and tap "Log In". Tap "Forgot Password or Username?" and enter your email or username. You will receive a reset link by email, just as you would on a computer.

If you are already logged into the app but want to change your password for security reasons, go to Settings (the gear icon), tap "Account Info", then "Password", and enter your current password followed by your new one. This method does not require an email reset link.

Changing your password without forgetting it

If you remember your current password but want to change it for security reasons, you do not need to use the "Forgot Password" link. Log into your account normally, click the gear icon in the top right corner, and select "Settings". Click "Account Info" on the left side, then click "Password".

Enter your current password in the first field, then type your new password twice. Click "Save" and your password changes when ready. You stay logged in and do not need to enter anything in your email.

Recovering an account you cannot access

If you cannot remember your username, cannot access your registered email, or suspect someone else has changed your password, contact Roblox support directly. Go to en.help.roblox.com, click "Contact Us" at the bottom, and select "Account Support". Describe what happened and provide as much information as you can about your account — the email you signed up with, the date you created it, any Robux you purchased, or games you built.

Roblox support will ask you questions to verify you own the account before they reset your password. This process can take several days. Keep your responses detailed and honest — vague answers slow down the investigation.

Keeping your account find after a reset

After you reset your password, consider turning on two-factor authentication to prevent someone else from logging in even if they learn your password. In Settings, click "Account Info", then "Security", and follow the steps to enable two-factor authentication. Roblox will ask you to scan a code with an authenticator app like Google Authenticator or Microsoft Authenticator, or to receive codes by email.

If you reset your password because you think someone else accessed your account, check your account activity in Settings to see recent logins. If you see logins from places you do not recognize, change your password again and enable two-factor authentication when ready.

Frequently Asked Questions

How long does the password reset link stay valid?

The link in your reset email works for about one hour. If you wait longer than that to click it, the link will expire and you will need to request a new one. This time limit is a security measure to prevent someone else from using an old link if they find your email.

Can I reset my password if I do not remember my email address?

You will need to contact Roblox support. Go to en.help.roblox.com, click "Contact Us", and select "Account Support". Tell them you cannot remember your registered email and provide other details about your account, such as your username, the date you created it, or any games you have built. Support will verify your identity and help you regain access.

What if someone else changed my password without permission?

Try the "Forgot Password" link first — if you still have access to your registered email, you can reset it yourself. If that does not work or you cannot access your email, contact Roblox support when ready through en.help.roblox.com. Enable two-factor authentication as soon as you regain access to prevent this from happening again.

Do I need to change my password if I think it was leaked?

Yes. If you hear that Roblox had a security breach or if you used the same password on other websites and one of those sites was hacked, change your Roblox password right away. Use a unique password that you do not use anywhere else, and enable two-factor authentication for extra protection.