The fastest way to reset your Roblox password
Go to the Roblox login page at roblox.com/login. Click the blue "Forgot Password or Username?" link below the password field. Enter the email address or username connected to your account, then click "Continue". Roblox will send a password reset link to that email address within a few minutes. Open the email, click the reset link, create a new password, and you're done.
The entire process takes about five minutes if you have access to your email. If you don't receive the reset email within ten minutes, check your spam or junk folder — sometimes the message gets filtered there by mistake.
Key Takeaways
- The password reset link works for one hour after Roblox sends it, so complete the reset soon after you receive the email.
- Your new password must be at least eight characters long and cannot be the same as your old password.
- If you no longer have access to the email address on your account, you will need to contact Roblox support with proof of account ownership.
- Two-factor authentication does not block password resets — the reset email is the only verification Roblox requires.
What happens after you click the reset link
When you click the link in the reset email, Roblox takes you to a page with two password fields. Type your new password in both fields — they must match exactly. Roblox will tell you if the password is too short (fewer than eight characters) or if you've used it before on this account.
After you submit the new password, you can log in when ready using your username or email address and the new password. Your old password stops working right away. If you have the Roblox app on your phone or computer, you may need to log out and log back in with the new password.
If you can't access your email address
If the email address on your Roblox account no longer works — because you closed it, lost access to it, or it was hacked — you cannot use the standard password reset. Instead, go to the Roblox support page at roblox.com/support and click "Contact Us". Select "Account Security" as the issue type, then choose "I can't log in to my account".
Roblox support will ask you to prove you own the account. They typically request information like the email address you used when you created the account, the date you created it, or details about purchases you made. This process can take several days. Have your credit card statement or receipt handy if you've spent money on Robux, because that's often the fastest proof.
Protecting your new password
Once you've reset your password, use a password that is unique to Roblox — do not use the same password on other websites or games. If someone gets your Roblox password, they can change your email address, steal your Robux, and lock you out of your own account.
If you want extra protection, turn on two-factor authentication in your account settings. Go to Settings, then "Security", then toggle on "Two-Step Verification". Roblox will ask you to scan a QR code with an authenticator app like Google Authenticator or Microsoft Authenticator. After that, anyone trying to log in from a new device will need a code from your phone, even if they have your password.
Why the reset email didn't arrive
Check your spam folder first — email filters sometimes catch the Roblox reset message by mistake. If it's not there, make sure you entered the correct email address on the reset page. Roblox will not tell you whether an email exists in their system for privacy reasons, so if you're not sure which email you used, try the ones you remember.
If you've tried multiple email addresses and none of them work, the account may have been created with an email you no longer have access to. In that case, contact Roblox support using the method described in the "If you can't access your email address" section above. Support can update your email address once they verify you own the account.
What to do if someone else changed your password
If you believe someone hacked your account and changed your password without permission, the password reset process still works the same way. Go to roblox.com/login, click "Forgot Password or Username?", and enter your email address. You'll receive a reset link, and you can create a new password.
After you regain access, change your email address and password again, then turn on two-factor authentication. Check your account settings for any changes — look at your email address, phone number, and linked accounts. If you see something you didn't do, contact Roblox support when ready. They can review your account activity and may be able to recover stolen Robux.
Frequently Asked Questions
How long does the password reset link stay active?
The link works for one hour after Roblox sends the email. If the link expires, go back to the login page and request a new reset email. There is no limit to how many times you can request a reset.
Can I reset my password if I'm already logged in?
Yes. Go to your account settings, click "Security", and look for the "Change Password" option. You'll need to enter your current password to confirm the change. This is faster than using the "Forgot Password" link if you remember your current password.
Will resetting my password delete my game progress or Robux?
No. Your password is separate from your account data. Resetting it does not affect your games, items, friends, or Robux balance. Everything stays the same.
What if I created my account with a username instead of an email?
Older Roblox accounts sometimes have only a username, no email address. If that's your account, you cannot use the password reset link. Contact Roblox support and ask them to add an email address to your account, then you can use the standard reset process.
Can I reset my password on the Roblox mobile app?
Yes. On the login screen, tap "Forgot Password or Username?" and follow the same steps as on the website. The reset email will arrive the same way, and you can log in through the app once you've created a new password.