The fastest way to reset your Roblox password

Go to the Roblox login page at roblox.com/login and click the blue "Forgot Password or Username?" link below the password field. Enter the email address or username connected to your account, then check your email inbox for a message from Roblox with the subject line "Reset Your Roblox Password". Click the link in that email — it stays valid for one hour — and create a new password. You will be logged out of all devices once the reset is complete.

The entire process takes about five minutes if your email account is working normally. The most common delay is not receiving the reset email at all, which usually means checking the wrong inbox or the email landing in your spam folder.

Key Takeaways

  • The password reset link in your email expires after one hour, so act quickly once you receive it.
  • Check your spam or promotions folder if you do not see the reset email in your main inbox within a few minutes.
  • Your new password must be at least eight characters long and different from your old one.
  • You will be logged out everywhere after resetting your password, so you will need to sign in again on each device.

Step-by-step: using the password reset email

Open a web browser and go to roblox.com/login. You do not need to be logged in. Look for the blue text that says "Forgot Password or Username?" directly below the two login boxes. Click it.

A new page will load with a single text box asking for your email address or username. Type whichever one you remember — Roblox accepts either. Then click the blue "Reset Password" button. You will see a message saying "If an account with that email/username exists, you will receive an email shortly."

Open your email inbox. Look for a message from noreply@roblox.com with the subject "Reset Your Roblox Password". This usually arrives within two minutes. Click the blue link inside the email that says "Reset Your Password" or "Click here to reset your password".

You will be taken to a page with two password fields. Type your new password in the first box and type it again in the second box to confirm. Your password must be at least eight characters long. Click the blue "Reset Password" button at the bottom. You will see a confirmation message, and you can now log in with your new password.

What to do if you do not receive the reset email

Check your spam folder first. Email providers sometimes send password reset messages to spam by mistake. Look in the "Spam", "Junk", or "Promotions" tab depending on which email service you use. If you find the Roblox email there, click it and mark it as "Not Spam" so future emails arrive in your inbox.

If the email is not in spam, wait a few more minutes and refresh your inbox. Roblox emails can take up to five minutes to arrive. If you still do not see it after ten minutes, go back to roblox.com/login and click "Forgot Password or Username?" again. You can request a new reset email as many times as you need.

If you have tried multiple times and still receive nothing, the email address on your account may be wrong or no longer active. In that case, you will need to contact Roblox Support directly through their help page at en.help.roblox.com. Click "Contact Us" and describe the problem. Support staff will ask you questions to verify you own the account before sending you a reset link.

Creating a strong new password

Your new password should be something you have never used before on Roblox. Roblox will reject any password that is too similar to one you used recently. A strong password is at least twelve characters long and includes uppercase letters, lowercase letters, numbers, and symbols like ! or #.

Write your new password down in a safe place — a notebook in a drawer, a password manager like Bitwarden or 1Password, or a locked notes app on your phone. Do not email it to yourself or write it on a sticky note on your monitor. If you use the same password on multiple websites, change those too, because if one site is hacked, attackers will try that password everywhere.

Why you are logged out after resetting your password

Roblox logs you out of every device connected to your account when you reset your password. This is a security feature. If someone else had access to your account, logging out everywhere removes their access when ready. You will need to sign in again on your phone, computer, tablet, or any other device where you play Roblox.

This also means that if you reset your password on your computer, you will be logged out on your phone at the same time. You do not need to do anything — just open the Roblox app or website on each device and sign in with your new password.

Resetting your password on the Roblox mobile app

Open the Roblox app on your phone or tablet. On the login screen, tap "Forgot Password or Username?" — the location is the same as on the website. Enter your email address or username and tap the blue button. Check your email for the reset link, tap it, and create your new password the same way you would on a computer.

If you are already logged in on the app and want to change your password without forgetting it, that is a different process. Tap the three horizontal lines at the bottom right, then tap your username at the top. Scroll down and tap "Settings", then "Password", then "Change Password". You will need to enter your current password first, then type your new one twice.

What to do if the reset link has expired

The link in your reset email stops working after one hour. If you click it and see a message saying "This link has expired" or "This link is no longer valid", go back to roblox.com/login and request a new reset email. Click "Forgot Password or Username?" again, enter your email or username, and wait for a new email to arrive. The new link will be valid for another hour.

This happens most often when someone requests a reset email but does not check their email for several hours. If you know you will be away from your email for a while, wait to request the reset until you are ready to complete it.

Frequently Asked Questions

Can I reset my password if I do not remember my username or email?

If you do not remember either one, you will need to contact Roblox Support. Go to en.help.roblox.com, click "Contact Us", and explain that you cannot remember your username or email address. Support will ask you questions about your account — like what games you played, when you created it, or what you spent Robux on — to verify you own it before helping you reset your password.

What if someone else has access to my account?

Reset your password when ready using the steps above. This will log that person out everywhere. Then change the email address on your account so they cannot reset the password themselves. To change your email, go to your account settings, click "Email", and enter a new email address. If you cannot access your account at all, contact Roblox Support and tell them your account has been hacked.

Do I need to reset my password if I change my email address?

No. Changing your email address and resetting your password are two separate things. You can change your email in your account settings without touching your password. However, if you are locked out of your old email, you will need to reset your password using the old email first, then change it to a new one.

How often should I reset my password?

You do not need to reset your password on a schedule. Change it only if you think someone else knows it, if you used it on another website that was hacked, or if you have not changed it in over a year. If you change it regularly, use a password manager to keep track of it instead of writing it down.

Will resetting my password delete my Robux or items?

No. Resetting your password does not affect anything in your account — your Robux, inventory, game progress, and friends list all stay exactly the same. The reset only changes how you sign in.