The fastest way to reset your Roblox password
Go to the Roblox login page at roblox.com/login and click "Forgot Password or Username?" below the login button. Enter the email address or username connected to your account. Roblox will send a password reset link to that email — check your inbox and spam folder. Click the link, create a new password, and you're back in.
The whole process takes about five minutes if you have access to your email. If you don't remember which email you used, or if you can't access that email anymore, the steps change — see the sections below.
Key Takeaways
- The password reset link expires after a few hours, so complete the reset soon after requesting it.
- If you don't see the reset email, check your spam or promotions folder before requesting a new link.
- If you can't access your registered email, you will need to contact Roblox support with proof of account ownership.
- A strong new password should be at least eight characters and include uppercase letters, numbers, and symbols.
What to do if you don't receive the reset email
Check your spam, promotions, and other email folders first — reset emails often land there by mistake. Search for "Roblox" or "noreply@roblox.com" in your email to find it faster. If you still don't see it after five minutes, the email may not have sent.
Go back to roblox.com/login, click "Forgot Password or Username?" again, and request a new link. Wait a few minutes before checking your email. If you've requested multiple links in a short time, Roblox may temporarily block new requests — try again in 15 minutes.
Resetting your password when you can't access your email
If the email address on your account no longer works or you don't have access to it, you cannot complete the reset through the normal link. Instead, go to the Roblox support page at en.help.roblox.com and select "Contact Us" at the bottom right.
Choose "Account Support" and then "I forgot my password." Roblox will ask you to describe your account and provide proof you own it — this might be a screenshot of your account page, the email you remember signing up with, or details about purchases you made. Be as specific as possible. Support staff will review your request and either send you a reset link or help you regain access another way. This process usually takes one to three business days.
Creating a strong password you won't forget
Your new password needs to be at least eight characters long. Mix uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols like ! @ # $ % to make it harder to guess. Avoid using your username, real name, or words from a dictionary by themselves.
Write your new password down in a safe place — a notebook you keep at home, a password manager like Bitwarden or 1Password, or a locked notes app on your phone. Do not email it to yourself or post it anywhere online. If you use the same password on other websites, change those too — if someone gets into one account, they can try that password everywhere.
What happens after you reset your password
You will be logged out of all devices where you were signed in. Open Roblox again and log in with your new password on each device you use — your phone, tablet, computer, or console. You may need to re-enter your password the next time you play a game that requires login.
If you see a message saying your account is locked or suspended, a password reset won't fix it. Contact Roblox support instead and explain what happened.
Keeping your account safe after a reset
Turn on two-factor authentication (2FA) so that even if someone learns your password, they can't get in without your phone. Go to your account settings, find "Security," and select "Two-Step Verification." Roblox will ask you to scan a code with an authenticator app like Google Authenticator or Microsoft Authenticator, or to receive codes by text message.
Check your account email and connected devices regularly. If you see a login from a place you don't recognize, change your password again and turn on 2FA if you haven't already. Never share your password with friends, even if they ask — Roblox staff will never ask for your password either.
Frequently Asked Questions
How long does the password reset link stay active?
The link expires after a few hours. If you don't click it within that time, request a new one. You will get a new link each time you click "Forgot Password or Username?" on the login page.
Can I reset my password on mobile or console?
Yes. Open your web browser on your phone or tablet and go to roblox.com/login, then follow the same steps. On Xbox or PlayStation, you will need to use a computer or phone to reset — you cannot do it directly from the console.
What if I remember my password but want to change it anyway?
Log in to your account, go to Settings, select "Security," and click "Change Password." Enter your current password, then type your new password twice. You will stay logged in after the change.
Does resetting my password delete my games or items?
No. Your games, items, and Robux stay on your account. A password reset only changes how you log in — nothing else is affected.
What if I reset my password but still can't log in?
Make sure you are typing the new password correctly — passwords are case-sensitive, so "Password" is different from "password." If you are still locked out after trying several times, wait 30 minutes and try again. If the problem continues, contact Roblox support through en.help.roblox.com.