Change your username through your Ubisoft account settings

You can change your Ubisoft username by logging into your account on Ubisoft's website, navigating to your profile settings, and using the username change tool. The process takes about five minutes and you can do it from any device with a web browser. Ubisoft allows you to change your username once every 30 days, so plan ahead if you want to switch back later.

Your username is what other players see when you're playing Ubisoft games online. It's different from your email address or your account password. Changing it won't affect your game progress, achievements, or any purchases you've made — those all stay tied to your account.

Key Takeaways

  • Log into your Ubisoft account at ubisoft.com, not through a game launcher, to reach the settings where you can change your username.
  • You can change your username once every 30 days, so you cannot switch back when ready if you change your mind.
  • Your new username must be between 3 and 16 characters, contain no spaces, and use only letters, numbers, hyphens, and underscores.
  • The change takes effect when ready in your account, but may take a few minutes to show up in games you're currently playing.
  • If your desired username is already taken, the system will tell you and suggest alternatives you can choose from instead.

Step 1: Go to the Ubisoft website and sign in

Open a web browser and go to ubisoft.com. Click the sign-in button in the top right corner. Enter the email address and password you use for your Ubisoft account, then click "Sign In". If you have two-factor authentication turned on, you'll need to enter the code from your authenticator app or email before you can proceed.

Do not try to change your username through the Ubisoft launcher on your computer or through a game itself — those don't have the username change tool. You must use the website.

Step 2: Open your account settings

Once you're signed in, look for your profile icon or account menu, usually in the top right corner of the page. Click it and select "Account" or "My Account" from the dropdown menu. This takes you to your account dashboard where you can see your profile information.

If you don't see a dropdown menu, look for a gear icon or a link that says "Settings" — the exact layout varies depending on which version of the Ubisoft website you're on, but all versions have an account settings area accessible from the top of the page.

Step 3: Find the username change option

In your account settings, look for a section called "Profile" or "Personal Information". Click on it. You should see your current username displayed on this page. Next to it, there will be a button or link that says "Change Username" or "Edit Username" — click that button.

If you don't see a username change option, scroll down the page or check other tabs in your account settings. Some accounts show it under "Display Name" instead of "Username". If you still can't find it after checking the main sections, your account may have restrictions that prevent username changes — this sometimes happens with very new accounts or accounts with recent security issues.

Step 4: Enter your new username and confirm

A text box will appear where you can type your new username. Your username must be between 3 and 16 characters long. You can use letters (uppercase and lowercase), numbers, hyphens, and underscores, but no spaces or special characters like @, #, or !. Ubisoft will tell you when ready if your choice breaks these rules.

Type the username you want and click the button to check if it's available. If someone else has already taken it, the system will show you that and suggest similar usernames you might like instead. If your choice is available, you'll see a confirmation message. Click "Confirm" or "Save" to make the change permanent.

Step 5: Wait for the change to take effect

Your new username is active in your account right away. However, if you're currently playing a Ubisoft game, it may take a few minutes for the new name to show up in that game. You might see your old username for a bit longer in-game or in chat — just close and reopen the game to see the updated name.

Write down the date you made this change. You won't be able to change your username again for 30 days from that date. If you need to change it sooner, you'll have to wait until the 30-day window passes.

What to do if the username change doesn't work

If you click the change button but nothing happens, try clearing your browser's cache and cookies, then sign out and sign back in. Sometimes old data stored in your browser prevents the page from loading correctly. If that doesn't work, try a different browser — Chrome, Firefox, Safari, and Edge all work with Ubisoft's website.

If you see an error message that says your account is not may be able to access to change its username, your account may be too new (some accounts must be at least a few days old), or there may be a security hold on it. Contact Ubisoft Support through their website and explain that you're trying to change your username but the option is blocked. They can tell you why and help you fix it.

Frequently Asked Questions

Will changing my username affect my game progress or friends list?

No. Your username is just your display name. Your game progress, achievements, purchases, and friends list are all tied to your account itself, not to the name you choose. Everyone on your friends list will still see you as a friend after you change your name.

Can I change my username back to what it was before?

You can, but not right away. You have to wait 30 days from the date you made the change. After 30 days have passed, you can change your username again to anything that's available, including your old name.

What if the username I want is taken?

The Ubisoft system will tell you it's not available and show you a list of similar usernames you might like instead. You can pick one from that list, or go back and try a different name. There's no waiting period between attempts — you can try as many different usernames as you want until you find one that works.

Does my username have to match my display name in other games?

No. Your Ubisoft username is only used in Ubisoft games and on the Ubisoft website. If you play other games like Steam or PlayStation, those have their own separate usernames that don't have to match.

Can I use spaces or special characters in my username?

No. Ubisoft usernames can only contain letters, numbers, hyphens, and underscores. Spaces, periods, and symbols like @, #, or ! are not allowed. The system will reject your choice if you try to use them.