You can change your Ubisoft username through your account settings, but the process depends on whether you've changed it before
Ubisoft lets you change the display name tied to your account once every 30 days. You do this through your Ubisoft account page, not through a game launcher. The change takes effect when ready across all Ubisoft games and services where that name appears. If you've never changed your username before, the process is straightforward. If you have changed it recently, you'll need to wait until the 30-day window passes.
The username you change is your Ubisoft display name — the name other players see in-game and on your profile. This is different from your account email, which you cannot change through the same method. Your display name can be 3 to 16 characters and can include letters, numbers, hyphens, and underscores.
Key Takeaways
- You can change your Ubisoft display name once every 30 days through your account settings on the Ubisoft website.
- The new name takes effect when ready in all Ubisoft games and on your profile, but other players may see a brief delay before it updates.
- Your display name must be 3 to 16 characters and cannot contain spaces or special characters beyond hyphens and underscores.
- If you've already changed your name recently, you must wait until 30 days have passed since your last change to make another one.
Steps to change your username on the Ubisoft website
Go to account.ubisoft.com and sign in with your email and password. Once you're logged in, look for your profile icon or name in the top right corner and click it. Select Profile from the dropdown menu.
On your profile page, find the section labeled Username or Display Name. Click the edit button (usually a pencil icon) next to your current name. Type your new username into the text field. Ubisoft will tell you when ready if the name is already taken or contains characters that aren't allowed. Once you've entered a name that works, click Save or Confirm. The change is live right away.
What happens if your desired name is already taken
If another player has already claimed the username you want, Ubisoft will show you an error message saying the name is unavailable. You'll need to choose a different name. Try adding numbers, hyphens, or underscores to make your preferred name unique — for example, if "ShadowHunter" is taken, you could try "ShadowHunter_1" or "ShadowHunter-99".
Ubisoft does not have a waitlist or reservation system for usernames. Once you pick an available name and save it, it's yours. If you change your mind later, you can change it again after 30 days have passed.
The 30-day waiting period between changes
After you change your username, you cannot change it again for 30 days. This timer starts the moment you save your new name. If you try to change it before 30 days have passed, Ubisoft will show you a message telling you when you'll be able to change it next.
This restriction applies to every change, so plan your new username carefully. If you make a mistake or change your mind, you'll need to wait the full 30 days before you can pick something different.
How the change appears in your games
Your new username shows up in most Ubisoft games within a few minutes. In some games, other players might see your old name for a short time before the system syncs. This delay is usually just a few minutes, but can occasionally take longer depending on the game.
Your username change does not affect your game progress, achievements, or any items you own. Friends who have you added will still see you on their friends list, and your in-game statistics remain tied to your account.
Changing your username on console or through a game launcher
You cannot change your Ubisoft username directly through the Ubisoft Connect launcher on PC, PlayStation, or Xbox. You must go through the Ubisoft website. Open a web browser, go to account.ubisoft.com, and follow the steps above. The change will sync to your console or PC launcher within a few minutes.
If you're playing a Ubisoft game and want to change your name, you can usually find a link to your account settings within the game's menu, but this typically opens the Ubisoft website in your browser. It's faster to go directly to account.ubisoft.com.
What to do if you can't access your account
If you've forgotten your password, go to account.ubisoft.com and click Forgot your password? on the login page. Ubisoft will send a reset link to the email address tied to your account. Follow the link, create a new password, and then log in to change your username.
If you can't access the email address linked to your account, you'll need to contact Ubisoft Support. Go to support.ubisoft.com, select your game or service, and choose Account & Login as your issue type. Ubisoft Support can help you regain access to your account so you can change your username.
Frequently Asked Questions
Can I change my username more than once every 30 days?
No. Ubisoft enforces a 30-day waiting period between each username change. You can change it again once 30 days have passed since your last change. The timer resets each time you make a change.
Will my friends still see me after I change my username?
Yes. Your friends list and friend relationships don't change. Friends will see your new username within a few minutes. You'll remain on their friends list, and they'll remain on yours.
Can I change my username back to what it was before?
Yes, but only after 30 days have passed since you changed it the first time. If someone else has claimed your old username in the meantime, you won't be able to use it again.
Does changing my username affect my game progress or achievements?
No. Your game progress, achievements, unlocked items, and statistics are all tied to your account, not your username. Everything stays the same when you change your display name.
What characters can I use in my new username?
You can use letters (A–Z), numbers (0–9), hyphens (-), and underscores (_). Spaces and special characters like @, #, or ! are not allowed. Your username must be between 3 and 16 characters long.