Yes, you can change your Ubisoft username, but only once every 30 days

Ubisoft allows you to change the username associated with your account through your account settings. The change takes effect when ready across all Ubisoft games and services. However, Ubisoft enforces a 30-day waiting period between changes — once you change your username, you cannot change it again for 30 days.

The username you see in games is the one tied to your Ubisoft account, not your email address. This is the name other players see when you play online, and it appears on your profile and in leaderboards. Changing it does not affect your login credentials or email — you still sign in with your email and password.

Key Takeaways

  • You change your username through your Ubisoft account settings on the official website, not through a game.
  • The new username takes effect when ready in all Ubisoft games and shows up to other players right away.
  • You must wait 30 days between username changes, so choose carefully before you submit.
  • Usernames must be between 3 and 16 characters, cannot contain certain symbols, and cannot match an existing Ubisoft username.
  • If your account was created through a third-party service like Steam or PlayStation Network, you may not be able to change your username through Ubisoft's system.

How to change your username step by step

Log into your Ubisoft account at account.ubisoft.com using your email and password. Once you are signed in, look for your profile menu — this is usually in the top right corner of the page, showing your current username or a profile icon.

Click on your profile menu and select Profile Settings or Account Settings (the exact wording varies slightly depending on when your account was created). On the settings page, find the section labeled Personal Information or Profile. Your current username will be displayed here with an option to edit it.

Click the edit button next to your username. Type your new username into the field. Ubisoft will check in real time whether the name is available — if the name is taken or violates Ubisoft's naming rules, you will see an error message when ready. Once you have entered a name that is available, click Save or Confirm. The change takes effect when ready.

Username rules and what names Ubisoft will reject

Your new username must be between 3 and 16 characters long. Ubisoft accepts letters, numbers, hyphens, and underscores. Names cannot start or end with a hyphen or underscore, and you cannot use consecutive hyphens or underscores (so "user--name" will be rejected, but "user-name" is fine).

Ubisoft rejects usernames that contain profanity, slurs, or references to real people's names without permission. The system also blocks names that impersonate Ubisoft staff or moderators, names that are already in use by another player, and names that violate Ubisoft's Code of Conduct. If your chosen name is rejected, the system will tell you it is unavailable or violates the naming policy — try a different variation.

Spaces are not allowed in usernames. If you want to separate words, use a hyphen or underscore instead. For example, "my-username" or "my_username" will work, but "my username" will not.

What happens after you change your username

The new username appears in all Ubisoft games within a few minutes. Other players will see your new name in multiplayer lobbies, on leaderboards, in chat, and on your public profile. Your old username becomes available for another player to claim after a short period, usually within 24 hours.

Changing your username does not affect your game progress, achievements, or statistics. Your rank, level, cosmetics, and all other account data remain exactly the same. Friends will still see you on their friends list, though your name will update to the new username.

If you change your mind within the 30-day waiting period, you cannot change it back when ready — you will have to wait until the 30 days have passed since your most recent change. Plan your new username carefully, because you are locked into it for a month.

When you cannot change your username

If your Ubisoft account was created through a third-party platform — such as Steam, PlayStation Network, Xbox Live, or Epic Games — you may not be able to change your username through Ubisoft's website. In these cases, your username is controlled by the platform you signed up through, and you would need to change it there instead.

To check whether your account is linked to a third-party service, go to your account settings and look for a section called Connected Accounts or Linked Accounts. If you see a platform listed there, your username for that platform is what appears in Ubisoft games. Contact that platform's support if you want to change it.

You also cannot change your username if you have been banned or suspended by Ubisoft. Account restrictions prevent most account changes until the restriction is lifted. If you believe your account has been wrongly restricted, contact Ubisoft Support through their website.

Troubleshooting: username change did not work

If you clicked Save but the page did not confirm the change, refresh your browser and log back into your account. Sometimes the page fails to update visually even though the change went through. Check your profile settings again — if the new username is there, the change was successful.

If the new username does not appear in your games after 10 minutes, restart the game client. The game may be pulling your old username from a cached file. Close the game completely, wait 30 seconds, and reopen it. Your new username should display after the game reconnects to Ubisoft's servers.

If you see an error message saying you have already changed your username recently, you are within the 30-day waiting period. You will need to wait until that period expires before you can change it again. The system will tell you the exact date you can change it next.

Frequently Asked Questions

Can I change my username back to my old one?

Yes, but only after 30 days have passed since your most recent change. Once the waiting period is over, you can change your username to anything available, including your previous name. However, someone else may have claimed your old username in the meantime, so it might not be available.

Does changing my username affect my login email or password?

No. Your username is only what other players see in games. You still log into your account using your email address and password. Changing your username does not change either of those.

Will my friends still see me on their friends list after I change my username?

Yes. Your friends list connection is tied to your account, not your username. Your friends will still see you on their list, and your name will straightforward update to the new username. They do not need to re-add you.

What if the username I want is already taken?

You will need to choose a different name. Ubisoft will tell you when ready when you type it in whether the name is available. Try adding numbers, hyphens, or underscores to create a variation of the name you want.

Can I change my username on mobile or through a game?

No. You must change your username through the Ubisoft website at account.ubisoft.com. Mobile apps and in-game menus do not have a username change option — you have to use a web browser and log into your account settings directly.