Yes, you can change your Ubisoft username, but the process depends on what you want to change

Ubisoft lets you change the display name that other players see in-game, but the account name you use to log in stays the same. The display name is what appears on your profile, in chat, and on leaderboards. Your account name — the email address or username tied to your Ubisoft account — cannot be changed through normal settings. If you need to change your login credentials, you have to contact Ubisoft support directly.

Most players who want a username change are actually looking to change their display name, which takes about five minutes and costs nothing. That change takes effect when ready in most games, though some older titles may take longer to sync the new name across their servers.

Key Takeaways

  • Your display name (what other players see) can be changed for free through your Ubisoft account settings whenever you want.
  • Your account login name (usually your email) cannot be changed yourself and requires contacting Ubisoft support if you need to change it.
  • Changing your display name does not affect your game progress, achievements, or any items you own in your games.
  • Some games may take a few hours to show your new display name across all servers and leaderboards.
  • You can change your display name back to your old one at any time, with no limit on how many times you change it.

How to change your display name in Ubisoft settings

Go to www.ubisoft.com and sign in with your account. Click your profile icon in the top right corner and select "Account" from the dropdown menu. On the left side of the page, you will see a menu with several options — click on "Profile" to open your profile settings.

Look for the field labeled "Username" or "Display Name" (the exact label varies depending on your region). Click the edit button next to it, type your new display name, and click save. Ubisoft will check that the name is not already taken and does not violate their naming rules — no slurs, no impersonation of real people or celebrities, and no names that look like official Ubisoft accounts. If your name is rejected, try something different and submit again.

Your new display name should appear in your games within a few minutes. In some older Ubisoft titles like Rainbow Six Siege or For Honor, the name change can take up to 24 hours to sync across all servers. You can change your display name as often as you want with no cooldown period.

What you cannot change about your Ubisoft account

Your account login name — the email address or username you type when you sign in — is permanent and cannot be changed through your account settings. This is by design: Ubisoft uses your login name as the permanent anchor for your account, and changing it would create confusion with password recovery, two-factor authentication, and game purchases tied to that email.

If you absolutely need a different login email, you have two options. You can contact Ubisoft support and request a manual change, though they do this rarely and only in specific situations (like if you no longer have access to your original email address). Alternatively, you can create a new Ubisoft account with a different email and start over, but this means your games, progress, and purchases stay on your original account.

What stays the same when you change your display name

Changing your display name does not touch any of your game data. Your progress in Assassin's Creed, your rank in Rainbow Six Siege, your cosmetics, your achievements, your friends list, and your playtime all remain exactly as they were. The change is purely cosmetic — it only affects what name appears when other players see you in-game or on your profile.

Your account level, your Ubisoft+ subscription status, and any games you own are tied to your account login, not your display name. If you were banned or suspended, changing your display name does not lift the ban. If you were not banned, changing your name does not put you at risk of being banned.

Changing your display name in specific games

Most Ubisoft games pull your display name from your account settings, so changing it once changes it everywhere. However, some older games like Tom Clancy's The Division or The Crew may have their own character name systems that are separate from your Ubisoft display name. In those games, you may need to change your character name within the game itself, not through your Ubisoft account.

If you change your Ubisoft display name and it does not show up in a specific game after 24 hours, restart the game and sign out and back in. If it still does not appear, check whether that game has its own character name system by looking in the game's settings menu under "Profile" or "Account".

Contacting Ubisoft support to change your login name

If you need to change the email address or username you use to log in, go to support.ubisoft.com and click "Contact Us" in the top right. Select your game or "Ubisoft Account" from the dropdown, then choose "Account & Login" as the category. Describe your situation — for example, "I no longer have access to my original email and need to change my login email" — and submit your request.

Ubisoft support will ask you to verify your identity by answering security questions or providing proof that you own the account (like a photo of a game key or receipt). The process typically takes three to seven business days. Support will not change your login name just because you want a different one; they prioritize requests from people who have lost access to their original email or who are in specific security situations.

Frequently Asked Questions

Will changing my display name affect my friends list or party invites?

No. Your friends will see your new name, but the connection between your accounts does not change. They can still message you, invite you to parties, and see your online status. You remain in all the same groups and clans.

Can I change my display name back to what it was before?

Yes. You can change your display name as many times as you want, and there is no cooldown between changes. If you want to go back to an old name, you can do that when ready.

What if someone else has already taken the name I want?

Ubisoft display names must be unique, so if the name is taken, you cannot use it. Try adding a number, underscore, or variation. You can also check if the name is available before you try to save it — Ubisoft will tell you if it is already in use.

Does changing my display name reset my rank or progress in competitive games?

No. Your rank, MMR, wins, losses, and all statistics stay exactly the same. Only the name displayed next to your rank changes.

How long does it take for my new display name to show up in-game?

Usually a few minutes. In newer games, it is almost when ready. In older titles, it can take up to 24 hours for the name to sync across all servers and leaderboards.