Yes, you can change your Ubisoft username, but the process depends on what you want to change

Ubisoft lets you change the display name that appears to other players, but the account name you use to log in stays the same. The display name is what shows up in-game and on your profile. Your account name — the email address or username you enter at the login screen — cannot be changed through Ubisoft's system. If you need a different login credential, you have to create a new account.

Changing your display name takes about five minutes and costs nothing. Your games, progress, and purchases stay attached to your account. Other players will see your new name in multiplayer matches and on leaderboards, though some games may take a few hours to show the change everywhere.

Key Takeaways

  • Your display name (what other players see) can be changed through your Ubisoft account settings, but your login email or username cannot be changed.
  • You can change your display name once every 30 days, and the change takes effect when ready in most games.
  • If you want a completely different login credential, you must create a new Ubisoft account, which means starting over with games and progress.
  • Changing your display name does not affect your game library, achievements, or any purchases tied to your account.

How to change your display name through the Ubisoft website

Go to account.ubisoft.com and sign in with your email and password. Click your profile icon in the top right corner and select "Profile" from the menu. On the left side, click "Personal Information." You will see a field labeled "Username" — this is your display name, not your login name. Click the pencil icon next to it to edit.

Type your new display name. Ubisoft has rules: the name must be between 3 and 16 characters, can include letters and numbers, and cannot contain spaces or special characters except hyphens and underscores. The name also cannot be offensive or match another player's name too closely. Once you enter it, click "Save" and confirm the change.

The new name appears in your profile when ready. In multiplayer games, it may take a few hours to show everywhere — leaderboards, friend lists, and match histories update on their own schedule. Single-player games show the change right away.

The 30-day waiting period between changes

After you change your display name, you must wait 30 days before changing it again. This limit exists to prevent players from constantly switching names to avoid reputation or hide from other players. If you try to change your name before 30 days have passed, the website will show you the date when you can change it next.

The 30-day timer starts from the moment you save the change, not from when you click the edit button. If you change your mind when ready after saving, you cannot undo it — you have to wait the full 30 days and then change it to something else.

What you cannot change: your account login name

The email address or username you use to log in to Ubisoft is permanent. You cannot change it through any Ubisoft tool or by contacting support. If you want a different login credential — for example, if you want to use a new email address instead of an old one — you must create a new Ubisoft account from scratch.

This is a hard limit, not a restriction that support can override. Ubisoft treats the login name as the account's permanent identifier in their system. Changing it would break the link between your account and all your games, purchases, and progress.

What stays with your account when you change your name

Your games, game progress, achievements, and any money you spent on the account all stay attached. Friends will see your new name in their friend list once the change syncs. Your playtime history and statistics remain under your account. If you have a seasonal battle pass or cosmetic items, they do not disappear or transfer — they stay on the account you changed the name on.

The only thing that changes is what other players see when they look at your profile or encounter you in a game. Everything else — your library, your progress, your purchases — is unaffected.

If you want to use a completely different account

If you want a different login email or username and you are willing to start over, create a new Ubisoft account at ubisoft.com. Click "Create Account" and enter a new email address. You will need to verify the email, set a password, and complete Ubisoft's account setup.

Games you bought on your old account will not transfer to the new one. You will have to buy them again or use the same account to play them. Your progress in those games will not carry over either. Some games let you link multiple Ubisoft accounts to one game installation, but each account has its own separate progress file.

If you have spent money on cosmetics, battle passes, or in-game currency on your old account, that money is gone if you switch accounts. There is no way to transfer purchases between accounts.

Frequently Asked Questions

Can I change my username if I have been reported or banned?

You can change your display name even if you have been reported, but changing your name does not remove reports or change your account status. If your account is suspended or banned, you cannot log in to change anything. Changing your name will not lift a ban or make reports disappear.

Will my friends see my old name or my new name?

Your friends will see your new display name once it syncs, which usually happens within a few hours. In their friend list, your old name will be replaced with the new one. If they are in a game with you, they may see the old name briefly until the game updates.

What if someone else already has the name I want?

Ubisoft does not allow two players to have identical display names. If the name you want is taken, the website will tell you it is unavailable and you will have to choose something different. You can try adding numbers or underscores to make it unique.

Does changing my display name affect my email or password?

No. Your email address and password stay the same. You log in with the same credentials you always have. Only the name that appears to other players changes.

Can I change my display name on console or mobile?

You must change your display name through the Ubisoft website on a computer or phone browser. The console or mobile game apps do not have a built-in option to change your name. Log in to account.ubisoft.com from any device with a web browser to make the change.