Yes, you can change your Ubisoft username, but the process depends on what you want to change

Ubisoft lets you change the display name that appears to other players, but the account name you use to log in stays the same. The display name is what shows up in games and on your profile; the account name is the email address or username tied to your Ubisoft account itself. Most people want to change the display name, which takes a few minutes and costs nothing. Changing your account name is more complicated and involves contacting Ubisoft support directly.

Your games, progress, and purchases stay with your account no matter what name you use. Changing your display name does not affect your game library, achievements, or playtime. Other players will see your new name in multiplayer games and on leaderboards within a few hours of the change.

Key Takeaways

  • You can change your display name (what other players see) through your Ubisoft account settings without contacting support.
  • Your account name (the email or username you log in with) cannot be changed through settings and requires contacting Ubisoft support if you need to change it.
  • Display name changes take effect within a few hours and do not affect your games, progress, or purchases.
  • You can change your display name once every 30 days, and the new name must follow Ubisoft's content policy.

How to change your display name through account settings

Go to account.ubisoft.com and sign in with your email and password. Click on your profile icon or name in the top right corner, then select "Profile" or "Account Settings" depending on which version of the site you see. Look for a section called "Personal Information" or "Profile Settings."

Find the field labeled "Display Name" or "Username" and click the edit button next to it. Type your new name, which can be up to 16 characters and can include letters, numbers, and underscores. Ubisoft will check the name against its content policy — it cannot contain profanity, slurs, or impersonation of real people or celebrities. Click save or confirm, and the change will be live within a few hours.

If the name you want is already taken, Ubisoft will tell you when ready. You will need to choose a different one. The system does not put you on a waiting list for names that become available later.

The 30-day waiting period between changes

After you change your display name, you must wait 30 days before changing it again. This limit exists to prevent people from constantly switching names to evade reports or confuse other players. If you try to change your name before 30 days have passed, the system will show you the exact date when you can change it next.

The 30-day timer starts from the date you made the last change, not from when other players saw it. If you change your name on a Monday, you can change it again on the Monday 30 days later, even if the change took a few hours to appear in-game.

Changing your account name (email or login username)

Your account name is the email address or username you use to log into Ubisoft. This is different from your display name and cannot be changed through your account settings. If you need to change it, you must contact Ubisoft support through their website.

Go to support.ubisoft.com, sign in, and start a new conversation. Explain that you want to change your account name and provide your current email or username. A support agent will ask you to verify your identity by answering security questions or confirming details about your account. Once verified, they can change your account name to a new email address or username.

This process usually takes one to three business days. During that time, you can still log in with your old account name. After the change is complete, you will log in with the new name instead.

What does not change when you change your name

Your game library, playtime, achievements, and progress in all games stay exactly the same. Friends will see your new display name, but your friendship history and messages do not disappear. Your rank, level, and cosmetics in multiplayer games are tied to your account, not your name, so they follow you to your new display name.

If you have linked your Ubisoft account to other services — like Steam, PlayStation Network, or Xbox Live — those links stay active. You do not need to re-link anything after a name change. Your payment methods and purchase history also remain unchanged.

Names that Ubisoft will not allow

Ubisoft rejects display names that contain profanity, slurs, hate speech, or references to illegal activity. Names that impersonate real celebrities, public figures, or Ubisoft staff members are also blocked. The system checks for these automatically when you try to save the name.

Names that are too similar to existing ones may also be rejected, though Ubisoft does not publish the exact rules for what counts as "too similar." If your chosen name is rejected and you are not sure why, contact support and they can explain the specific reason.

If you cannot access your account to change your name

If you have forgotten your password, go to account.ubisoft.com and click "Forgot your password?" on the login page. Ubisoft will send a reset link to the email address on your account. Click the link, create a new password, and then log in to change your display name.

If you no longer have access to the email address on your account, contact Ubisoft support. They can help you regain access by verifying your identity through security questions or other account details. Once you regain access, you can change your name through settings as usual.

Frequently Asked Questions

Can I change my display name back to what it was before?

Yes, but you must wait 30 days after your last change. Once the waiting period is over, you can change your name to anything, including a previous name you used. The system treats it as a new change, so the 30-day timer starts again.

Will my friends see my old name in chat history?

No. Old messages will show your new display name, not the old one. This applies to in-game chat, friend messages, and any other messages sent through Ubisoft services. The change is retroactive across all Ubisoft platforms.

What if someone else takes the name I want after I change mine?

Display names are not permanently reserved. If you change your name and later want your old name back, someone else may have taken it during the 30-day waiting period. You would need to choose a different name instead.

Do I need to change my password when I change my display name?

No. Changing your display name does not affect your password or account security. Your password stays the same whether you change your display name or your account name.

Can I change my display name if I have been banned from a game?

Yes. A ban on your account does not prevent you from changing your display name. However, changing your name does not remove the ban or let you bypass it. The ban stays tied to your account regardless of what name you use.