The steps to change your Ubisoft username

You change your Ubisoft username through the account settings on the Ubisoft website, not in the game itself. Go to account.ubisoft.com, sign in with your email and password, and select Profile from the left menu. Under the Personal Information section, you'll see your current username next to "Ubisoft ID". Click the pencil icon to edit it, type your new username, and click Save. The change takes effect when ready across all Ubisoft games and services.

Your new username must be between 3 and 16 characters, contain only letters, numbers, hyphens, and underscores, and cannot match a username already in use. Ubisoft will tell you right away if your choice is taken or breaks the rules — you'll see the message before you save. If you've changed your username before, you may need to wait 30 days before changing it again, though this waiting period is not enforced on all accounts.

Key Takeaways

  • Log into account.ubisoft.com, go to Profile, and click the pencil icon next to your Ubisoft ID to edit your username.
  • Your new username can be 3 to 16 characters and can only contain letters, numbers, hyphens, and underscores.
  • The change appears when ready in all your Ubisoft games and on your profile, but other players may see the old name briefly if they have cached data.
  • If you changed your username recently, you may have to wait 30 days before changing it again.

What happens to your old username after you change it

Your old username becomes available for someone else to claim after you change it. Ubisoft does not reserve it for you, so if you think you might want to go back to it, you should not change your username. Once another player takes it, you cannot reclaim it.

Your game progress, friends list, and achievements stay with your account no matter what username you choose. The change is tied to your account, not to the name itself. Other players who have you on their friends list will see your new username the next time they log in, though some games may take a few hours to update.

Why your old username might still show in some places

Games and third-party websites sometimes store a copy of your username locally or cache it on their servers. This means a friend might still see your old name in their game for a few hours or even a day after you change it, even though your account page shows the new one. This is not a problem — it will update once the game or service refreshes its data.

Leaderboards and match history may also display your old username for a short time. If you're concerned about this, you can wait a few hours before playing online, but there's no way to force an when ready update across all services.

Changing your username on mobile apps

The Ubisoft Connect mobile app does not have a username-change feature. You must use the website at account.ubisoft.com on a computer or phone browser. Open the site, sign in, and follow the same steps: go to Profile, click the pencil icon next to your Ubisoft ID, and save your new name.

The app will reflect the change once you log out and back in. If you still see your old username in the app after logging back in, close the app completely and reopen it to force a full refresh of your account data.

If you cannot change your username

If the pencil icon does not appear next to your Ubisoft ID, or if you see an error message when you try to save, check whether you've changed your username in the last 30 days. Ubisoft enforces a waiting period between changes on most accounts. You can try again after 30 days have passed.

If the error persists or you see a different message, your account may have a restriction — for example, if it was flagged for a terms-of-service violation. In that case, you'll need to contact Ubisoft Support through the help portal at support.ubisoft.com. Have your account email and the error message ready when you reach out.

Usernames versus display names in Ubisoft games

Your Ubisoft ID (the username you change on account.ubisoft.com) is different from the display name some games let you set. For example, in Rainbow Six Siege or For Honor, you can set a separate in-game name that other players see. Changing your Ubisoft ID does not change these game-specific names — you have to change them inside each game if you want them to match.

Your Ubisoft ID is what appears on your profile page and in Ubisoft's systems. The in-game display name is what shows up during gameplay. If you're unsure which one you're looking at, check the game's settings menu — it will usually say "Display Name" or "Player Name" for the game-specific version.

Frequently Asked Questions

How long does it take for my new username to show up everywhere?

It shows up on your Ubisoft account page and in new games you launch within minutes. Older games and third-party sites may take a few hours to a day to update because they cache the old name. Friends will see the change the next time they log in.

Can I change my username back to what it was before?

Only if no one else has claimed it. Once you change your username, the old one goes back into the pool for other players. If someone has taken it, you cannot get it back. Choose carefully before you save.

What if my username contains a space or special character?

Ubisoft only allows letters, numbers, hyphens, and underscores. Spaces, periods, and other symbols will not be accepted. The system will show an error if you try to use them.

Do I need to change my password when I change my username?

No. Your password stays the same. You log in with your email address, not your username, so changing the username does not affect how you sign in.

Will my friends still be able to find me after I change my username?

Yes. Your account stays the same — only the name changes. Friends who have you added will keep you on their list and will see your new username. You can also still be found by searching for your new username.