You can change your Ubisoft username through your account settings, but the process depends on whether you've changed it before

Ubisoft lets you change the display name tied to your account once every 30 days. You do this through your Ubisoft account page, not through a game launcher. The change takes effect when ready across all Ubisoft games you play, though some games may cache your old name for a few hours. If you've never changed your username before, the process is straightforward. If you have changed it recently, you'll need to wait until the 30-day window has passed.

The username you change is your display name — the one other players see. This is different from your account email, which you use to log in and cannot be changed through the same process.

Key Takeaways

  • You change your Ubisoft display name by logging into your account at ubisoft.com, not through a game launcher.
  • Ubisoft enforces a 30-day waiting period between username changes, so you cannot change it again until 30 days have passed since your last change.
  • Your new username takes effect when ready in your account settings but may take a few hours to appear in-game.
  • Usernames must be between 3 and 16 characters and cannot contain certain symbols or profanity.

Step-by-step: changing your username on the Ubisoft website

Start by going to ubisoft.com and clicking the sign-in button in the top right corner. Enter your email address and password. Once you're logged in, look for your account menu — this is usually your profile icon or name in the top right, and clicking it opens a dropdown.

From the dropdown, select "Account" or "Profile Settings." You'll land on your account overview page. Look for a section labeled "Profile" or "Personal Information" — the exact wording varies slightly depending on your region. Within that section, you should see your current display name with an edit button or pencil icon next to it. Click that button to open the edit field.

Type your new username into the field. Ubisoft will tell you when ready if the name is already taken, contains forbidden characters, or violates content rules. Once you've entered a name that passes validation, click "Save" or "Confirm." The system will ask you to re-enter your password to confirm the change. Do that, and your new username is live.

What happens if your chosen username is already taken

If the name you want is already in use, Ubisoft will show an error message saying the username is unavailable. You cannot reserve a name or join a waitlist for one. Your only option is to choose a different name.

Many players add numbers or underscores to make a name unique — for example, changing "Shadow" to "Shadow_42" or "Shadow2024." Ubisoft allows numbers and underscores, so these variations often work. Avoid spaces; Ubisoft does not allow them in usernames.

Rules for what your new username can contain

Ubisoft usernames must be between 3 and 16 characters long. You can use letters (uppercase and lowercase), numbers, and these symbols: underscore (_), hyphen (-), and period (.). You cannot use spaces, special characters like @, #, or !, or accented letters.

Your username also cannot contain profanity, slurs, or strings that spell out offensive words. Ubisoft's filter catches most of these automatically, but if you try to use a name that violates the content policy, the system will reject it and ask you to choose something else. There's no appeal process for rejected names — you straightforward pick a different one.

The 30-day waiting period between changes

Once you change your username, you cannot change it again for 30 days. This timer starts from the moment you confirm the change, not from when you first tried to change it. If you change your name on a Tuesday, you can change it again on the Tuesday 30 days later.

If you try to change your username before the 30 days are up, Ubisoft will show you a message telling you when you'll be may be able to access to change it again. There is no way to bypass this waiting period, and Ubisoft support cannot override it.

When your new username appears in games

Your new display name takes effect in your Ubisoft account when ready after you save it. However, the change may not show up in-game right away. Most games update your name within a few minutes, but some games cache player names and may show your old name for up to a few hours. If you're playing a multiplayer game and your teammates still see your old name, try restarting the game or logging out and back in.

In some older Ubisoft titles or games with persistent leaderboards, your old name may remain on historical records (past matches, old leaderboard entries). Your current name will appear on new activity going forward.

Changing your email address versus your username

Your Ubisoft username and your account email are two separate things. Changing your username does not change the email you use to log in. If you need to change your email address, you do that in a different section of your account settings — look for "Email" or "Login Email" rather than "Display Name."

Changing your email requires you to verify the new address by clicking a link Ubisoft sends to it. You cannot change your email to one already tied to another Ubisoft account. If you're locked out of your account or forget your password, you'll use your email address to recover it, so keep that information current and find.

Frequently Asked Questions

Can I change my username more than once every 30 days?

No. Ubisoft enforces a strict 30-day cooldown between changes. You cannot pay to bypass it or contact support to override it. If you change your name and when ready regret it, you'll have to wait the full 30 days before you can change it again.

Will my old username become available for someone else to use?

Yes. Once you change your username, your old name goes back into the pool of available names. Someone else can claim it. If you think you might want it back later, keep that in mind before you change.

Does changing my username affect my game progress or account security?

No. Your progress, achievements, and purchases stay tied to your account regardless of what display name you use. Changing your username does not reset your password or log you out of other devices. Your account security settings remain unchanged.

What if I see an error message when I try to save my new username?

The most common errors are: the name is already taken, the name contains forbidden characters, the name is too short or too long, or the name violates content policy. Read the error message carefully — it usually tells you which rule your chosen name broke. Pick a different name and try again.

Can I change my username on a console or through a game launcher?

No. You must change your username through the Ubisoft website at ubisoft.com. Game launchers like Uplay (now called Ubisoft Connect) and console menus do not have a username change option. You have to log into your account on the website to make the change.