Change your username through the Ubisoft Account website
You change your Ubisoft Connect username by logging into your account on the Ubisoft website, not through the game client itself. Go to account.ubisoft.com, sign in with your email and password, and navigate to your profile settings. The username field is editable from there, and changes take effect when ready across all Ubisoft games and services.
The process takes about two minutes if you already know what username you want. You cannot change your username more than once every 14 days, so choose carefully before you confirm the change. If you have not set a username yet — some accounts use only an email address — this is where you create one for the first time.
Key Takeaways
- Log into account.ubisoft.com with your email and password to reach the username settings.
- Your new username takes effect when ready across all Ubisoft games and services you use.
- You can change your username only once every 14 days, so verify your choice before confirming.
- Usernames must be between 3 and 16 characters and cannot contain spaces or certain special characters.
- Your friends list and game progress remain unchanged when you update your username.
Step-by-step: logging in and finding the username field
Open a web browser and go to account.ubisoft.com. Click the Sign In button in the top right corner. Enter the email address associated with your Ubisoft account and your password, then click Sign In again. If you have two-factor authentication enabled, you will receive a code on your phone or email — enter that code to complete the login.
Once you are signed in, look for your profile icon or name in the top right corner and click it. A dropdown menu will appear. Select Profile or Account Settings (the exact wording varies slightly). You should now see a page with your account details, including your current username near the top.
Entering and confirming your new username
Click on the username field to make it editable. Delete your current username and type your new one. Ubisoft will show you when ready whether the name is available — if it is taken, you will see a red message saying so, and you will need to try a different name. Keep trying variations until you find one that shows a green checkmark or "available" message.
Your new username must be between 3 and 16 characters long. It can contain letters, numbers, hyphens, and underscores, but not spaces or most other special characters. Avoid usernames that look like email addresses or that contain offensive language, as Ubisoft may reject or reset them. Once you have entered a name that is available, click the Save or Confirm button. The change is permanent when ready.
What happens after you change your username
Your new username appears in all Ubisoft games and services within a few minutes. Friends will see your updated name in their friend lists. Your game progress, achievements, and playtime statistics stay exactly the same — changing your username does not reset or affect any of your game data.
If you are in a clan or team in a Ubisoft game, your new username will show up in the clan roster. Any messages or invitations sent to your old username will not reach you, so make sure your friends know your new name if you want to stay in contact.
The 14-day waiting period between changes
After you change your username, you cannot change it again for 14 days. This rule prevents people from switching names constantly and confusing their friends or evading bans. If you make a mistake or change your mind when ready after confirming, you will have to wait the full 14 days before you can try again.
Because of this restriction, take time to think about your new username before you click save. Test it out by saying it aloud or imagining how it will look in game chat. If you are unsure, wait a day and come back to it rather than rushing into a change you regret.
Troubleshooting: username not changing or showing as unavailable
If the username you want shows as unavailable but you are certain it is not your current name, someone else has already taken it. Ubisoft does not hold usernames in reserve, so if you see it is taken, you will need to choose a different one. Try adding numbers to the end or using a hyphen or underscore in the middle.
If you see an error message after clicking save, try refreshing the page and logging in again. Sometimes a temporary connection issue prevents the change from going through. If the error persists, clear your browser cache and cookies, then try once more. If you still cannot change your username after these steps, contact Ubisoft Support through their website — they can investigate whether your account has a restriction or technical issue.
Changing your display name versus your username
Ubisoft Connect has two separate name fields: your username and your display name. Your username is the unique identifier that cannot be changed more than once every 14 days. Your display name is what appears to other players in games and can usually be changed more frequently or even hidden.
If you want to change how your name looks in a specific game without waiting 14 days, check that game's settings first. Many Ubisoft titles let you set a separate in-game nickname or display name that overrides your account username. This is faster than changing your Ubisoft account username and does not trigger the 14-day cooldown.
Frequently Asked Questions
Can I change my username back to what it was before?
Not when ready. You must wait 14 days after your change before you can change your username again. If someone else has taken your old username in the meantime, you cannot reclaim it. Plan ahead if you think you might want to switch back.
Will my friends still see me in their friend list after I change my username?
Yes. Your friend list and all friendships remain unchanged. Your friends will straightforward see your new username next to your name in their list. You do not need to re-add anyone or send new friend requests.
Does changing my username affect my game progress or achievements?
No. All your game progress, achievements, playtime, and statistics stay exactly the same. Your account data is tied to your account ID, not your username, so changing the name does not touch any of your games or stats.
What if I forgot my password and cannot log into account.ubisoft.com?
Click the Forgot your password? link on the sign-in page. Enter your email address, and Ubisoft will send you a password reset link. Click the link in the email, create a new password, and then log in to change your username.
Can I use spaces or special characters in my username?
No. Ubisoft usernames can only contain letters, numbers, hyphens, and underscores. Spaces and most other special characters are not allowed. If you try to use them, the system will tell you the name is invalid.