Where to change your username

You change your Ubisoft Connect username through the account settings on Ubisoft's website, not inside any game. Go to account.ubisoft.com, sign in with your email and password, and look for the account or profile section — the exact location shifts slightly between updates, but it is always under settings or profile management.

The change happens when ready once you confirm it, and your new name shows up in all Ubisoft games within a few minutes. Your old username becomes unavailable to anyone else right away, so if you change your mind, you will need to change it again rather than switch back.

Key Takeaways

  • You must change your username on the Ubisoft website at account.ubisoft.com, not in a game client.
  • The change takes effect within minutes across all your Ubisoft games and the Ubisoft Connect overlay.
  • You can change your username once every 30 days, and the old name becomes unavailable when ready.
  • Your friends list, game progress, and achievements stay attached to your account — only the display name changes.
  • If you forget your password, you must reset it before you can access account settings to change your username.

Step-by-step: changing your username on the website

Step 1: Go to account.ubisoft.com and sign in. Open a web browser and navigate to the Ubisoft account page. Enter the email address you use for Ubisoft Connect and your password. If you have two-factor authentication turned on, you will need to enter the code from your authenticator app or email.

Step 2: Find your profile or account settings. Once you are signed in, look for a menu or link labeled "Profile," "Account," or "Settings" — usually in the top right corner or in a sidebar on the left. Click it to open your account details page.

Step 3: Locate the username field. On your profile page, scroll down until you see a field that says "Username" or "Display Name." This is separate from your email address. Next to it, there should be a button that says "Change" or an edit icon (a pencil).

Step 4: Enter your new username and save. Click the change button, type your new username into the text box, and check that it meets Ubisoft's rules: it must be between 3 and 16 characters, contain only letters, numbers, hyphens, and underscores, and not include spaces or special characters. Click "Save" or "Confirm" to lock in the change.

Step 5: Wait for the change to sync. The website will show your new username when ready, but it may take a few minutes to appear in your games and in the Ubisoft Connect overlay. If you are in a game when you make the change, restart the game or the overlay to see the new name.

Rules and limits on username changes

Ubisoft allows you to change your username once every 30 days. If you change it today, you cannot change it again for 30 days from that date. This limit exists to prevent people from switching names constantly to avoid reputation or to confuse other players.

Your username must be between 3 and 16 characters long and can only contain letters (A–Z, a–z), numbers (0–9), hyphens (-), and underscores (_). Spaces, periods, and special characters like @, #, or ! are not allowed. If you try to use a character that is not permitted, the website will show an error and ask you to try again.

You cannot use a username that is already taken by another player. If you type a name and the system says it is unavailable, that name belongs to someone else. Try adding a number or underscore to make it unique.

What stays the same after you change your username

Changing your username does not affect your game progress, achievements, or friends list. All your saved games, unlocked items, and statistics remain tied to your account. Your friends will still see you in their friends list, though your name will update to the new one the next time they load the game or overlay.

Your email address, password, and account security settings do not change. Two-factor authentication stays on if it was on before. The only thing that changes is the name that appears to other players and in your profile.

If your username change does not appear in your games

If you changed your username on the website but it still shows the old name in a game, restart the game completely. Close it entirely and reopen it — do not just go back to the main menu. The Ubisoft Connect overlay may also need to refresh; you can close and reopen it by pressing the overlay hotkey (usually Shift+F2 on PC).

If the old name persists after a full restart, wait 10 to 15 minutes and try again. Ubisoft's servers sometimes take longer to sync the change across all games, especially if you play multiple titles. If it still has not updated after an hour, sign out of your account on the website, wait a few minutes, and sign back in.

Changing your username if you forgot your password

If you cannot remember your password, you cannot access account.ubisoft.com to change your username. Go to the Ubisoft sign-in page and click "Forgot your password?" Enter the email address linked to your account. Ubisoft will send you a password reset link to that email.

Click the link in the email, create a new password, and sign in. Once you are logged in, follow the steps above to change your username. Make sure you use a password you can remember, or store it in a password manager so you do not get locked out again.

Frequently Asked Questions

Can I change my username back to what it was before?

No. Once you change your username, the old one becomes available for other players to use. If you want to use it again, you would have to wait for someone else to claim it, then convince them to change theirs — which is not practical. Choose carefully before you confirm the change.

Does changing my username affect my Ubisoft+ subscription or game licenses?

No. Your games, subscriptions, and purchases are tied to your account email, not your username. Changing your display name does not touch any of that. You will still own the same games and keep the same subscription status.

How long does it take for my new username to show up in games?

Usually a few minutes. The website updates when ready, but the change has to sync to Ubisoft's game servers. Restarting the game speeds this up. If it has not appeared after 15 minutes, restart the game again or wait an hour before trying once more.

What if someone else took the username I want?

That username is unavailable and you cannot use it. Try a variation: add a number at the end, use an underscore instead of a space, or pick a different name altogether. Ubisoft does not have a system to reclaim inactive usernames, so if someone claimed it, it stays theirs unless they change it.

Can I change my username from inside a game?

No. You must go to account.ubisoft.com on a web browser. The game client and Ubisoft Connect overlay do not have a username change option — they only let you view your profile. Always use the website to make the change.