Change Your Username Through Your Ubisoft Account Settings

You can change your Ubisoft username by logging into your account on the Ubisoft website and editing your profile. The process takes about five minutes and does not require you to contact support or wait for approval. Your new username becomes active when ready across all Ubisoft games and services.

You are allowed to change your username once every 30 days. If you have changed it recently, you will see a countdown timer showing when you can change it again. There is no cost to make this change.

Key Takeaways

  • Log into your Ubisoft account at ubisoft.com, go to Account Settings, and select Profile to find the username field.
  • Your new username must be between 3 and 16 characters, use only letters, numbers, hyphens, and underscores, and cannot match an existing Ubisoft username.
  • The change takes effect when ready in your account and across all Ubisoft games you own.
  • You can change your username once every 30 days, and Ubisoft will tell you the exact date you can change it again if you have recently made a change.
  • If your desired username is taken or your change fails, try a variation with numbers or underscores, or wait to see if the name becomes available later.

Step-by-Step: Changing Your Username

Step 1: Go to the Ubisoft website and log in. Open ubisoft.com in your browser and click the login button in the top right corner. Enter your email address and password. If you use two-factor authentication, you will need to enter the code from your authenticator app or email.

Step 2: Open your Account Settings. Once you are logged in, click your profile icon or name in the top right corner. A dropdown menu will appear. Select "Account" or "Account Settings" from this menu.

Step 3: Navigate to your Profile section. In Account Settings, look for a tab or menu item labeled "Profile" on the left side. Click it. You should now see your account information, including your current username.

Step 4: Click the Edit button next to your username. Find the username field and look for an "Edit" button, pencil icon, or similar option next to it. Click this to make the field editable. Some versions of the Ubisoft website may let you click directly on the username to edit it.

Step 5: Enter your new username and save. Delete your current username and type your new one. Check that it follows Ubisoft's rules (see the next section). Click "Save" or "Confirm" to complete the change. You will see a confirmation message if the change was successful.

Username Rules and What Names Are Not Allowed

Your new username must be between 3 and 16 characters long. You can use letters (uppercase and lowercase), numbers, hyphens, and underscores. You cannot use spaces, special characters like @, #, or !, or accented letters.

Ubisoft will reject your username if it is already taken by another player, if it contains offensive language, or if it impersonates a Ubisoft employee or public figure. The system checks these rules automatically when you try to save, so you will know right away if your choice does not work.

If your desired username is taken, try adding numbers to the end (like "PlayerName42") or using underscores between words (like "Player_Name"). These small changes often make a name available. You can also try again in a few weeks — sometimes inactive accounts are cleaned up and names become available again.

What Happens After You Change Your Username

Your new username appears when ready in your Ubisoft account and in all Ubisoft games you own. Other players will see your new name in multiplayer games, leaderboards, and friend lists. Your old username is released and may be taken by another player.

Your game progress, achievements, and purchases do not change. You keep all your games, cosmetics, and in-game currency. Only your display name changes.

If Your Username Change Does Not Work

If you see an error message when you try to save, the most common reason is that the username is already taken or does not follow the character rules. Read the error message carefully — it will tell you what the problem is. Try a different name that follows the rules above.

If you see a message saying you have changed your username too recently, you will have to wait until the 30-day cooldown expires. The system will show you the exact date you can change it again. There is no way to speed this up.

If you have tried multiple usernames and keep getting errors, or if you see a message about your account being restricted, contact Ubisoft Support through their website. Go to support.ubisoft.com, select your game or account issue, and choose the option to contact support. Explain what error you are seeing and provide a screenshot if you can.

Changing Your Display Name vs. Your Username

Ubisoft accounts have two separate name fields: your username (also called your Ubisoft ID) and your display name. The username is what you use to log in and what appears in most games. The display name is optional and is used only in certain games or social features.

The steps above change your username. If you want to change only your display name instead, go to your Profile settings and look for a separate "Display Name" field. This field usually has fewer restrictions and may be changeable more often than your username. Check your specific game's settings to see which name it uses.

Frequently Asked Questions

Can I change my username back to my old one?

Not when ready. Once you change your username, the old one is released. If you want to use it again, you would have to wait for another player to release it, or use a different variation. Most players cannot reclaim old usernames. If your account was compromised and someone else changed your name, contact Ubisoft Support to recover your account.

Will my friends still see me after I change my username?

Yes. Your friends list does not change, and your friends will see your new username in their friends list and in games. You do not need to re-add anyone or send new friend requests.

What if I forgot my Ubisoft password and cannot log in?

Go to ubisoft.com and click "Forgot your password?" on the login page. Enter your email address and Ubisoft will send you a password reset link. Click the link in the email, create a new password, and then log in to change your username.

Does changing my username affect my game saves or progress?

No. Your game saves, achievements, cosmetics, and in-game currency stay with your account. Only your display name changes. You can log back into any game and find everything exactly as you left it.

How long does it take for my new username to show up in my games?

It usually appears within a few minutes. If you are already logged into a game when you change your username, you may need to restart the game or log out and back in to see the new name. If it does not appear after an hour, try restarting your game or device.