Where to find your Paycom username

Your Paycom username is usually in one of three places: a welcome email from your employer's payroll department, your first Paycom login screen if you've already set up an account, or by contacting your HR or payroll team directly. Most employers send login credentials when they enroll you in Paycom, so check your email inbox and spam folder for a message from Paycom or your company's HR department.

If you've already logged into Paycom before, your username appears on the login page itself — it's the field you type into before entering your password. You can also look at any saved passwords in your browser if you've previously logged in from that device.

Key Takeaways

  • Your Paycom username was sent to you by email when your employer first set up your account, usually from your HR or payroll department.
  • If you've logged in before, your username is visible on the Paycom login screen or in your browser's saved passwords.
  • Your username is not the same as your employee ID number — it's the text you type into the login field.
  • Your HR or payroll team can confirm your username in seconds if you cannot locate the original email.

Check your email for the original setup message

When your employer enrolls you in Paycom, the system sends an email with your username and a link to create your password. Search your email for messages from "Paycom" or from your company's HR or payroll email address. Look in your inbox, spam folder, and promotions folder — these emails sometimes get filtered automatically.

The email usually has a subject line like "Welcome to Paycom" or "Your Paycom Account is Ready" and includes a temporary password or a link to set one. If you find this email, your username is listed clearly in the body.

Look at the Paycom login page

Go to your company's Paycom login page — your employer should have provided a direct link, or you can ask HR for it. On the login screen, look for any text that says "Remember me" or a checkbox that shows a saved username. If you've logged in from this device before, your username may already be filled in or visible in the username field.

If you see a username there but don't remember it, that's your Paycom username. Write it down or take a screenshot before you proceed.

Check your browser's saved passwords

If you've logged into Paycom from your current computer or phone, your browser may have saved your username and password. On most browsers, you can view saved passwords by going to Settings, then Passwords or Autofill, and searching for "Paycom" or your company name.

On Chrome, go to Settings > Autofill and passwords > Passwords, then search for Paycom. On Safari, go to Settings > Passwords, then search. On Firefox, go to Settings > Privacy & Security > Logins and Passwords. Your saved username will appear next to the site name.

Ask your HR or payroll department

If you cannot find your username through email or your browser, contact your HR or payroll team directly. They have access to your Paycom account information and can tell you your username in seconds. You can call, email, or visit them in person — most companies have this information readily available.

When you contact them, have your employee ID number ready. This helps them pull up your account quickly. Let them know you need your Paycom username so you can log in to view your pay stubs or tax documents.

What to do if you have the username but forgot your password

If you know your username but cannot remember your password, use the "Forgot Password" link on the Paycom login page. Click it, enter your username, and Paycom will send a password reset link to the email address on file with your employer. Follow the link to create a new password.

If you don't receive the reset email within a few minutes, check your spam folder. If it still doesn't arrive, contact your HR or payroll department — they can reset your password on their end or resend the reset link.

Frequently Asked Questions

Is my Paycom username the same as my employee ID?

No. Your employee ID is a number assigned by your employer, while your Paycom username is text you create or receive when you set up your Paycom account. They are separate identifiers. Your username is what you type into the login field on Paycom.

Can I change my Paycom username?

In most cases, no — your username is set by your employer or Paycom when your account is created. However, you can usually change your password anytime by logging in and going to Account Settings or Profile. If you need to change your username, contact your HR or payroll department to see if it's possible.

What if my employer hasn't set up my Paycom account yet?

If you've never received a welcome email from Paycom, your employer may not have enrolled you yet. Ask your HR or payroll department when they plan to set up your account. Once they do, you'll receive an email with your username and instructions to create a password.

Can I log in with my email address instead of a username?

That depends on how your employer set up Paycom. Some companies allow login by email, while others require a username. Check the login page to see which fields are available. If you're unsure, contact your HR department — they can tell you what login method your company uses.