Change your Paycom username through your account settings

You can change your Paycom username by logging into your account, opening your profile settings, and updating the username field directly. The change takes effect when ready, though you will use your new username the next time you log in. Paycom does not require you to contact support for a standard username change — the option is built into the self-service portal most employees have access to.

The steps differ slightly depending on whether you are accessing Paycom on a computer or phone, but the location of the username setting is the same in both. If you cannot find the username field or the change does not save, it may mean your employer has restricted username changes for security reasons, which is common in some organizations.

Key Takeaways

  • Log into Paycom, select your profile or account settings, and look for a username or display name field to edit.
  • Your new username becomes active when ready after you save the change, and you will log in with it next time.
  • Some employers lock the username field to prevent changes, in which case you will need to contact your HR department or Paycom support.
  • Changing your username does not affect your pay, tax withholding, or any other payroll information stored in your account.

Steps to change your username on a computer

Open your web browser and go to the Paycom login page. Enter your current username and password, then click the login button. Once you are in your account dashboard, look for a menu icon (usually three horizontal lines) or a settings gear icon in the top right corner of the page.

Click that icon and select "Profile," "Account Settings," or "My Account" — the exact wording depends on your version of Paycom. Once the profile page opens, find the field labeled "Username" or "Display Name." Click into that field, delete your current username, type your new one, and click "Save" or "Update." You should see a confirmation message that the change was successful.

Steps to change your username on a phone or tablet

Open the Paycom mobile app or visit Paycom through your phone's web browser. Log in with your current username and password. Tap the menu icon (three horizontal lines) or your profile picture, usually located in the top left or top right corner of the screen.

Select "Profile" or "Settings" from the menu. Scroll down until you find the "Username" or "Display Name" field. Tap the field to edit it, clear the current text, enter your new username, and tap "Save." Wait for the confirmation message to appear before closing the app or browser.

What to do if you cannot find the username field

If you log into your account and do not see a username field in your profile settings, your employer may have disabled username changes for all employees. This is a security setting that some companies use to prevent unauthorized account modifications. In this case, you will not be able to change your username yourself.

Contact your HR department or your company's Paycom administrator and explain that you want to change your username. Provide them with your current username and the new username you want to use. They can make the change on the back end, or they can tell you whether the restriction is permanent. If your company does not have an internal Paycom administrator, you can contact Paycom support directly through the help section of your account.

What happens after you change your username

Your new username is active as soon as you save the change. The next time you log out and log back in, you will use your new username instead of the old one. Your old username will no longer work. Make sure you write down or remember your new username, because you will need it every time you access your Paycom account.

Changing your username does not change your password, your pay schedule, your tax withholding, your direct deposit information, or anything else in your account. It is purely a cosmetic change to how you identify yourself when logging in. If you forget your new username after changing it, you can use the "Forgot Username" link on the Paycom login page, which will send a reminder to the email address on file.

Reasons your username change might not save

If you click "Save" but the change does not stick, first check that you typed a valid username. Paycom typically requires usernames to be between 4 and 20 characters and may not allow certain symbols or spaces. If your new username contains characters that Paycom does not accept, you will see an error message telling you which characters are not allowed.

If you see no error message but the change still does not save, try logging out completely and logging back in with your old username. Then attempt the change again. If the problem persists, your employer may have restricted username changes, or there may be a temporary issue with your account. Contact your HR department or Paycom support to troubleshoot further.

Frequently Asked Questions

Can I change my username back to what it was before?

Yes. Once you change your username, you can change it again at any time by following the same steps. Log in with your new username, go to your profile settings, and enter your old username or any other username you want to use.

Will changing my username affect my paycheck or tax information?

No. Your username is only used to log into your account. It has no connection to your pay, tax withholding, direct deposit, or any other payroll data. Changing it will not alter anything related to your compensation.

What if I change my username and then forget what it is?

Go to the Paycom login page and click "Forgot Username." Enter the email address associated with your account, and Paycom will send you a reminder of your current username. You can then log in and change it to something you will remember more easily.

Can my employer prevent me from changing my username?

Yes. Some employers lock the username field for security reasons, which means only your HR department or Paycom administrator can change it. If the username field is not editable in your account, contact your HR department to request a change.

Do I need to update my username anywhere else after I change it in Paycom?

No. Your Paycom username is only used to log into Paycom. You do not need to update it with your employer, your bank, or any other service. If you have saved your Paycom login information in your browser or phone, you may want to update that saved password entry to reflect your new username.