Change your PSN password through your account settings on any web browser or your PlayStation console

You can reset your PlayStation Network password from a computer, phone, or directly from your PS4 or PS5. The fastest route is through your web browser at account.playstation.com, which takes about two minutes. If you prefer to stay on your console, both PS4 and PS5 have a password reset option built into their settings menu. Either way, you will need to know your current password or have access to the email address linked to your account.

Your PSN password protects your games, saved data, payment methods, and any friends list you have built. Changing it regularly — especially if you have shared your console with someone or suspect unauthorized access — keeps your account find. After you change your password, you will be signed out of all devices, and you will need to sign back in with your new password.

Key Takeaways

  • The web browser method at account.playstation.com is the fastest way to change your password and works from any device.
  • You can also change your password directly on your PS4 or PS5 through Settings > Users and Accounts > Security > Change Password.
  • You will need your current password to make the change, unless you have forgotten it and need to use your recovery email instead.
  • After you change your password, you will be signed out everywhere and must sign back in with the new password on each device.
  • A strong password includes uppercase and lowercase letters, numbers, and symbols, and should be at least 8 characters long.

Changing your password through the PlayStation website

Go to account.playstation.com in any web browser and sign in with your PSN username and password. Once you are logged in, look for your profile icon or avatar in the top right corner and click it. A dropdown menu will appear — select Account from that menu.

On the Account page, find the left sidebar and click Security. You will see an option labeled Password with an "Update" button next to it. Click that button. The system will ask you to enter your current password first, then type your new password twice to confirm it matches. PlayStation requires passwords to be at least 8 characters long and recommends mixing uppercase letters, lowercase letters, numbers, and symbols.

After you submit your new password, you will see a confirmation message. You will then be signed out of your account on all devices. The next time you sign in anywhere — on your console, the PlayStation app, or the website — use your new password.

Changing your password on your PlayStation console

On a PS5, go to Settings (the gear icon at the top right of the home screen). Scroll down and select Users and Accounts. Choose Security, then select Change Password. Enter your current password, then type your new password twice. Select Change to confirm.

On a PS4, go to Settings from the main menu. Select Users and Accounts, then Security. Choose Change Password. Follow the same steps: enter your current password, type the new one twice, and confirm the change.

Like the web method, changing your password on the console will sign you out everywhere. You will need to sign back in on any other device you use, such as a second console, the PlayStation app on your phone, or the website.

What to do if you have forgotten your current password

If you cannot remember your password, you cannot use the standard change method — you will need to reset it instead. Go to account.playstation.com and click Sign In. Below the password field, click Can't sign in? and select I forgot my password.

PlayStation will ask for your username or the email address linked to your account. Enter whichever one you have, and the system will send a password reset link to your recovery email. Check your inbox (and your spam folder) for an email from PlayStation. Click the link in that email, and you will be taken to a page where you can create a new password. This reset link typically expires after a few hours, so complete the process soon after you receive it.

If you no longer have access to your recovery email, you will need to contact PlayStation Support. They can verify your identity through security questions or other account details and help you regain access.

Signing back in after you change your password

After you change your password, every device you use will sign you out. This includes your PS4, PS5, the PlayStation mobile app, and any web browsers where you were logged in. On your console, you will see a sign-in screen the next time you try to access your account or play online.

Select your profile and enter your new password. If you have multiple user accounts on your console, only the account whose password you changed will be signed out — other accounts will remain logged in. If you use the same PSN account on a second console, you will need to sign back in there as well with your new password.

Creating a strong password you can remember

PlayStation requires at least 8 characters, but longer is better. A strong password mixes uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols (!@#$%^&*). For example, "BlueMoon$42!" is stronger than "bluesky123" because it uses multiple character types.

Avoid using your PSN username, real name, birthdate, or common words that appear in the dictionary. Do not reuse a password from another account, especially if that other account has been compromised. If you struggle to remember complex passwords, consider using a password manager — a tool that stores and fills in passwords securely — so you only need to remember one master password.

Write your password down and store it somewhere safe if you need to, such as a locked drawer or a password manager. Never share your password with anyone, including PlayStation Support staff — they will never ask for it.

Frequently Asked Questions

Will changing my password delete my games or saved data?

No. Your games, saved data, trophies, and friends list all stay on your account. Changing your password only affects how you sign in — it does not touch any of your game content or progress.

Do I need to change my password on both my PS4 and PS5?

No. Your PSN password is the same across all devices. When you change it on the website or on one console, the new password works everywhere. You will just need to sign back in on each device with the new password.

How long does it take for the password change to take effect?

The change is when ready. You will be signed out right away, and you can sign back in with your new password within seconds. There is no waiting period.

Can I change my password from the PlayStation mobile app?

The PlayStation app does not have a built-in password change feature. Use the website at account.playstation.com or change it directly on your console instead.

What if I change my password but still cannot sign in?

Make sure you are typing your new password correctly — passwords are case-sensitive, so "BlueMoon$42!" is different from "bluemoon$42!". If you are still locked out, use the "I forgot my password" option on the sign-in page to reset it again through your recovery email.