Change your PSN password on the PlayStation website or app

The fastest way to change your PSN password is through the PlayStation Network website on any computer or phone. Go to account.playstation.com, sign in with your current email and password, select your profile icon in the top right, then choose Account Settings. From there, click Security and then Password. Enter your current password once, then type your new password twice to confirm it. The change takes effect when ready.

If you prefer to change it on your PlayStation console itself, go to Settings on your home screen, select Users and Accounts, then Account, then Security, and finally Change Password. You will need to enter your current password and then your new password twice. This method works on PlayStation 4 and PlayStation 5.

Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character like ! or @. PlayStation will reject passwords that are too straightforward or that you have used before.

Key Takeaways

  • The PlayStation website at account.playstation.com is the quickest way to change your password from any device.
  • You can also change your password directly on your PS4 or PS5 console through Settings > Users and Accounts > Account > Security > Change Password.
  • Your new password must be at least 8 characters and include uppercase, lowercase, numbers, and a special character.
  • The password change takes effect right away, and you will need to sign back in on any console or device using the new password.

What to do if you forget your current password

If you cannot remember your current PSN password, you cannot change it through the normal method because PlayStation requires you to enter the old password first. Instead, go to account.playstation.com and click Can't sign in? at the bottom of the login screen. Select I forgot my password and enter the email address linked to your account.

PlayStation will send a password reset link to that email. Click the link, and you will be taken to a page where you can create a new password without entering the old one. Check your spam folder if you do not see the email within a few minutes. If you no longer have access to that email address, you will need to contact PlayStation Support to regain control of your account.

Sign back in on your devices after changing your password

After you change your PSN password, you will be signed out of any PlayStation console, the PlayStation app, or the PlayStation website. You will need to sign back in using your new password on each device where you want to play.

On your PS4 or PS5, go to Settings, select Users and Accounts, then Other, then Sign in. Enter your email address and your new password. On your phone or computer, straightforward sign out of the PlayStation app or website and sign back in with your new credentials. Any game saves and purchased games stay on your account — changing your password does not affect them.

Why you might want to change your password

Change your PSN password if you think someone else knows it, if you have used the same password on other websites that have been hacked, or if you have not changed it in over a year. You should also change it if you have shared your console with someone who no longer lives with you or if you bought a used PlayStation and the previous owner's account is still on it.

A strong, unique password makes it much harder for someone to access your account, spend money on games, or lock you out by changing the email address attached to it. If your account has been compromised, changing the password is the first step, but you should also check your account security settings and review any payment methods saved to your profile.

Two-factor authentication adds extra security

After you change your password, consider turning on two-factor authentication for your PSN account. This means that even if someone learns your password, they cannot sign in without a code sent to your phone or email. Go to account.playstation.com, click your profile icon, select Account Settings, then Security, then Two-Factor Authentication. Choose whether you want codes sent by text message or email, and follow the steps to confirm.

Two-factor authentication takes an extra 30 seconds when you sign in on a new device, but it stops most account takeovers. PlayStation will remember your current console, so you will not need to enter a code every time you turn it on — only when you sign in somewhere new.

Frequently Asked Questions

Will changing my password delete my games or save files?

No. Your games, save files, trophies, and everything else on your account stay exactly where they are. Changing your password only affects how you sign in — it does not touch any of your data or purchases.

How long does it take for the password change to work?

The change takes effect when ready. You can sign in with your new password right away on any device. If you are currently signed in on a console, you will be signed out and will need to sign back in with the new password.

Can I change my PSN password on my phone?

Yes. Open a web browser on your phone, go to account.playstation.com, and follow the same steps as on a computer. You can also read the PlayStation app and change it there by tapping your profile, selecting Account, then Security, then Password.

What if I change my password but still cannot sign in?

Make sure you are typing the password correctly — it is case-sensitive, meaning uppercase and lowercase letters are different. If you are sure the password is right, restart your console or app and try again. If the problem continues, contact PlayStation Support.

Do I need to change my password on each console separately?

No. Once you change your password on the PlayStation website or one console, it changes for your entire account. You just need to sign back in on each device using the new password.