Change your PSN password through your account settings on any device

You can change your PlayStation Network password from a web browser, your PlayStation console, or the PlayStation mobile app. The fastest route is usually a web browser — it takes about three minutes and works from any computer or phone. If you prefer to stay on your console, that works too, though the steps are slightly longer. Either way, you will need to know your current password to start the change.

Before you begin, write down or save your new password somewhere safe. A password manager like Bitwarden, 1Password, or the one built into your browser can store it so you do not have to remember it. If you have forgotten your current password, you will need to reset it first using your email address — that process is separate and covered below.

Key Takeaways

  • The web browser method at account.playstation.com takes about three minutes and is the fastest way to change your password from any device.
  • You need your current password to change it, unless you have forgotten it — in which case you reset it using your email address instead.
  • Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a symbol like ! or @.
  • After you change your password, you will be signed out of all devices and will need to sign back in with the new password.
  • If you use two-factor authentication, you will need a code from your phone or authenticator app during the password change process.

Change your password using a web browser

Go to account.playstation.com in any web browser and sign in with your PSN username and password. Once you are signed in, look for your profile icon or name in the top right corner and click it. A menu will appear — select "Account" or "Account Settings" depending on which version of the site you see.

On the Account Settings page, find the section labeled "Security" or "Password and Login Security." Click on "Password" or "Change Password." You will be asked to enter your current password first — type it in and click "Next." Then enter your new password twice to confirm it matches. Your new password must be at least 8 characters long and must include at least one uppercase letter, one lowercase letter, one number, and one symbol (such as !, @, #, $, or %). Click "Change" or "Save" to finish.

PlayStation will send a confirmation email to the address on your account. You do not need to click anything in that email — it is just a notice that your password changed. After you change your password, you will be signed out of your PlayStation console and any other devices where you were signed in. The next time you use your console or the app, you will need to sign in again with your new password.

Change your password on your PlayStation console

On your PS4 or PS5, go to Settings (the gear icon on the home screen). Scroll down and select "Users and Accounts" or "Account." Then select "Account Information" or "Security." Look for "Password" or "Change Password" and select it. You will be asked to enter your current password — type it in and press X or the confirm button.

Now enter your new password twice to make sure it is correct. Remember that it must be at least 8 characters and include uppercase, lowercase, numbers, and a symbol. Press X or confirm when you are done. Your console will sign you out and you will need to sign back in with the new password. This process takes about five to ten minutes depending on your console model.

Change your password using the PlayStation app

Open the PlayStation app on your phone or tablet and sign in if you are not already. Tap your profile icon at the bottom of the screen, then tap "Account." Scroll down to find "Security" or "Password and Login Security" and tap "Password." Enter your current password when prompted, then enter your new password twice.

The same password rules explore: at least 8 characters, with uppercase, lowercase, numbers, and a symbol. Tap "Change" or "Save" to finish. You will receive a confirmation email and will be signed out of all your devices.

What to do if you have forgotten your current password

If you cannot remember your current password, you cannot use the change password method above. Instead, you will need to reset your password using your email address. Go to account.playstation.com and click "Sign In." Below the sign-in boxes, look for a link that says "Can't sign in?" or "Forgot your password?" and click it.

Enter the email address connected to your PSN account. PlayStation will send you an email with a link to reset your password. Click that link (it usually works for 24 hours). You will be taken to a page where you can create a new password without entering the old one. Follow the same password rules: at least 8 characters, uppercase, lowercase, numbers, and a symbol. After you reset your password, sign in with your new one on all your devices.

Two-factor authentication and password changes

If you have turned on two-factor authentication for your account, you will need a code from your phone or authenticator app when you change your password. During the password change process, after you enter your current password, PlayStation will ask for a verification code. Open the authenticator app on your phone or check the text message PlayStation sent you, and enter that code.

Two-factor authentication adds an extra layer of security because someone cannot change your password even if they know it — they would also need access to your phone or authenticator app. If you have lost access to your authenticator app or phone number, you will need to contact PlayStation Support to regain access to your account.

What happens after you change your password

Once your password is changed, you will be signed out of your PlayStation console, the mobile app, and any web browsers where you were signed in. The next time you use any of these, you will see a sign-in screen asking for your PSN username and password. Enter your new password and you will be signed back in.

If you have multiple people using your console, only your account will be signed out. Other accounts on the same console will stay signed in. If you share your console with family members and want them to know about the password change, tell them before you change it so they are not surprised when they see the sign-in screen.

Frequently Asked Questions

Can I change my password from my phone if I do not have a computer?

Yes. You can use the PlayStation app on your phone, or you can open a web browser on your phone and go to account.playstation.com. Both methods work the same way as on a computer. The app is usually faster if you already have it installed.

What if I create a password that does not meet the requirements?

PlayStation will not let you save it. The system will show you a message saying what is missing — usually that you need more uppercase letters, numbers, or symbols. Go back and add what is needed, then try again.

Do I need to change my password on my console and the website separately?

No. Changing your password in one place changes it everywhere. Whether you change it on your console, the app, or the website, that new password works on all your devices the next time you sign in.

How often should I change my PlayStation password?

There is no set rule, but changing it once or twice a year is reasonable. Change it sooner if you think someone else knows your password, if you used the same password on another website that was hacked, or if you shared your console with someone who no longer has access to it.

Will changing my password delete my games or save data?

No. Your games, save files, trophies, and everything else on your account stay exactly the same. Changing your password only affects how you sign in — it does not touch any of your game data or settings.