Change your PSN password from your console or the PlayStation website

You can change your PlayStation Network password in two ways: directly from your PS4, PS5, or other PlayStation console, or through the PlayStation website on any computer or phone. The console method is faster if you are already signed in. The website method works if you have forgotten your password or do not have access to your console right now. Both routes take about five minutes and require you to know your current password.

Your PSN password protects your account, your payment methods, your game library, and your online friends list. Changing it regularly — or right after you share your console with someone else — reduces the risk that someone else can access your account without permission.

Key Takeaways

  • On a PlayStation console, go to Settings > Users and Accounts > Account > Security > Password, then enter your current password and your new one twice.
  • On the PlayStation website, sign in at account.playstation.com, select Security, then Password, and follow the same steps.
  • Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character.
  • If you forget your current password, use the "Forgot your password?" link on the sign-in page to reset it by email or phone number.
  • After you change your password, you will be signed out of all devices and will need to sign back in with your new password.

Change your password on a PlayStation console

Start from the home screen of your PS4 or PS5. Press the PS button on your controller to open the quick menu, then scroll right to find your profile icon. Select it, then choose Users and Accounts.

From the Users and Accounts menu, select Account, then Security, then Password. Enter your current PSN password when prompted. Then type your new password in the first field and type it again in the second field to confirm. Select Change or Update (the exact wording depends on your console model). You will see a confirmation message, and you will be signed out of your console.

Sign back in with your new password to make sure it works. If you have other people signed into the same console, they will also be signed out and will need to enter their own passwords the next time they use their accounts.

Change your password on the PlayStation website

Open a web browser and go to account.playstation.com. Sign in with your email address and current password. Once you are logged in, look for the Security section — it is usually in the left sidebar or under Account Settings, depending on whether you are on a computer or phone.

Select Password from the Security menu. Enter your current password, then enter your new password twice. Select Save or Confirm. You will see a message confirming the change, and you will be signed out of the website.

You may also be signed out of your console and any other devices where you were signed in. Sign back in on those devices with your new password within the next few days, or PlayStation may lock your account temporarily as a security measure.

Password requirements and what makes a strong one

PlayStation requires your password to be at least 8 characters long. It must include at least one uppercase letter (A–Z), one lowercase letter (a–z), one number (0–9), and one special character such as ! @ # $ % or &. Spaces are not allowed.

A strong password is one that is hard to guess and different from passwords you use on other websites. Avoid using your name, your birth year, or common words. Do not use the same password for your PSN account and your email account, because if someone gets into one, they can often reset the other. If you use a password manager like Bitwarden, 1Password, or the password manager built into your phone, it can generate and store a strong password for you.

What happens after you change your password

You will be signed out of your PlayStation console when ready. The next time you or anyone else tries to use an account on that console, you will need to enter the new password. If you have multiple consoles linked to your account, you will need to sign in again on each one.

If you were signed in on the PlayStation app on your phone or on the PlayStation website, you will be signed out there too. Sign back in within a few days. If you do not sign back in within a certain period, PlayStation may lock your account temporarily and ask you to verify your identity through email or a recovery code.

If you have forgotten your current password

Go to the PlayStation sign-in page at playstation.com and select "Forgot your password?" below the password field. Enter your email address or phone number associated with your PSN account. PlayStation will send you a password reset link by email or a text message with a code.

Click the link in the email or enter the code from the text message. You will be taken to a page where you can create a new password. Follow the same password requirements listed above. After you reset your password, you can sign in with your new password on any device.

Frequently Asked Questions

Will changing my password sign me out of my games?

You will be signed out of your account, but your games will remain on your console. The next time you or anyone else tries to access your account or play online, you will need to sign in with your new password. Single-player games do not require you to be signed in.

Can I change my password on my phone?

Yes. Open a web browser on your phone and go to account.playstation.com. Sign in, select Security, then Password, and follow the same steps as on a computer. You can also use the PlayStation app if it is installed on your phone, though the website method is more reliable.

What if I change my password and then forget the new one?

Use the "Forgot your password?" link on the PlayStation sign-in page. You will receive a reset link by email or a code by text message. You can then create another new password. There is no limit to how many times you can reset your password.

Do I need to change my password if I share my console with family?

No, but it is a good idea. If someone else has used your account, changing your password prevents them from signing in as you after they stop using the console. Each person in your household should have their own PSN account with their own password.

Will my saved games be deleted if I change my password?

No. Your saved games are tied to your account, not your password. They will be there when you sign back in with your new password. If you have cloud saves turned on, they will sync to your console automatically.