Change your PSN password through your account settings on any web browser or PlayStation console

You can reset your PlayStation Network password in three ways: through the PlayStation website on any computer, through the PlayStation app on your phone, or directly on your PS4 or PS5 console. The website method is fastest if you remember your current password. If you have forgotten it, you will need to use the password reset flow, which sends a link to your registered email address. All three routes lead to the same result — a new password active on your account within seconds.

Before you start, have your current password ready if you are changing it voluntarily. If you have forgotten your password, you will need access to the email address linked to your PSN account. Either way, the process takes about five minutes.

Key Takeaways

  • The fastest method is signing into your account on the PlayStation website, clicking your profile, and selecting "Password" from the security settings.
  • If you have forgotten your password, go to the PSN sign-in page, click "Can't sign in?", and follow the email reset link sent to your registered address.
  • You can also change your password on your PS4 or PS5 by going to Settings, then Users and Accounts, then Account, then Security, then Password.
  • Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a symbol.
  • After you change your password, you will be signed out of all devices and will need to sign back in with your new password.

Change your password on the PlayStation website

Go to account.playstation.com in any web browser and sign in with your PSN username and password. Once you are signed in, look for your profile icon or name in the top right corner and click it. A dropdown menu will appear with several options.

Select Account from the menu, then click the Security tab on the left side. You will see a row labeled Password with an "Update" button next to it. Click that button. You will be asked to enter your current password first, then type your new password twice to confirm it matches. Click Update Password when you are done.

Your new password takes effect when ready. You will remain signed in on that browser, but you will be signed out of your PlayStation console and the mobile app. Sign back in with your new password the next time you use those devices.

Reset your password if you have forgotten it

Go to signin.playstation.com and look for the link that says Can't sign in? or Forgot your password? Click it. You will be asked to enter your PSN username or the email address associated with your account. Enter whichever one you remember.

PlayStation will send a password reset link to your registered email address. Check your inbox (and your spam folder if you do not see it right away). Click the link in that email. You will be taken to a page where you can create a new password. Enter it twice to confirm, then click the button to save your new password.

If you do not have access to the email address linked to your account, you will need to contact PlayStation Support directly. They can verify your identity through other means — usually by asking for details about your account history or payment methods — and help you regain access. Go to support.playstation.com and select your region to find the contact method that works for you.

Change your password on your PS4 or PS5 console

On your console, go to Settings from the home screen. Scroll down and select Users and Accounts. Choose Account, then Security, then Password. You will be asked to enter your current password. Type it in, then enter your new password twice to confirm it.

This method works the same way as the website method — your new password takes effect right away, and you will be signed out of other devices. You can stay signed in on the console you are using, but you will need to sign back in on your phone app and any other consoles.

Password requirements and what happens after you change it

Your new PSN password must be at least 8 characters long. It must include at least one uppercase letter (A–Z), at least one lowercase letter (a–z), at least one number (0–9), and at least one symbol (!@#$%^&*). You cannot use spaces, and you cannot use a password you have used before on your PSN account.

After you change your password, PlayStation will sign you out of every device where you were signed in — your console, your phone, your web browser, and any other place you use your account. The next time you try to use your PSN account on any of those devices, you will see a sign-in screen. Enter your username and your new password. This is normal and is a security feature to make sure only you can access your account with the new password.

If you change your password because you think someone else may have accessed your account, check your account activity after you sign back in. Go to your account settings, find the security or activity section, and look for a list of devices that have signed in recently. If you see a device you do not recognize, you can sign it out from that same menu.

Why you might want to change your password regularly

Changing your password every few months reduces the risk that an old password could be used to access your account if it was leaked from another website or service. Many people use similar passwords across multiple accounts, so if one website is breached, hackers may try that same password on other sites — including PlayStation.

You should change your password right away if you think someone else knows it, if you used the same password on another website that was hacked, or if you shared your account with someone you no longer trust. You should also change it if you have not signed into your account in a long time and want to make sure it is find.

Frequently Asked Questions

What if I change my password but still cannot sign in?

Wait a few minutes — sometimes it takes a moment for the new password to sync across all PlayStation servers. If you still cannot sign in after 10 minutes, double-check that you are typing your new password correctly, including uppercase and lowercase letters. If you are certain you are typing it right, go to the password reset page and try resetting it again.

Will changing my password delete my games or saved data?

No. Your games, saved data, trophies, and everything else on your account will remain exactly as it is. Changing your password only changes how you sign in — it does not affect any of your account content.

Can I change my password on my phone?

Yes. read the PlayStation App from your phone's app store, sign in, go to your profile, and look for account settings or security settings. The exact menu names vary slightly between iPhone and Android, but the password option is in the same place. You can also use any web browser on your phone to visit account.playstation.com and follow the website steps.

What should I do if I forgot my password and do not have access to my email?

Contact PlayStation Support at support.playstation.com. They will ask you to verify your identity using information about your account — such as the payment method you used, the date you created the account, or games you have purchased. Once they confirm it is really you, they can help you regain access.

Do I need to change my password if I just change my email address?

No. Changing your email address does not affect your password. However, make sure you update your email address in your account settings so that password reset links and security alerts go to the right place. You can change your email on the PlayStation website under Account settings.