Change Your Password Through Your PlayStation Console

The fastest way to change your PlayStation Network (PSN) password is directly from your console. Go to Settings, select Users and Accounts, then Account, and choose Security. Select Change Password, enter your current password, then type your new password twice to confirm it. Your console will show a confirmation message when the change is complete.

This method works on PlayStation 4 and PlayStation 5. You stay logged in after the change, so you can keep playing without signing out and back in. If you have multiple user accounts on your console, you must change each password separately by signing into that account first.

Key Takeaways

  • You can change your PSN password on your console through Settings > Users and Accounts > Account > Security > Change Password.
  • You can also change your password on the PlayStation website by signing into your account and going to Security Settings.
  • Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a special character.
  • If you forget your password, use the "Can't sign in?" option on the sign-in screen to reset it through your email address.
  • After you change your password, you will be signed out of any other devices where you were logged in, and you will need to sign back in with your new password.

Change Your Password on the PlayStation Website

You can also change your PSN password from any computer or phone by visiting the PlayStation Network website. Sign into your account, then go to your profile menu and select Security Settings. Click Change Password, enter your current password, and type your new password twice.

This method is useful if you do not have your console nearby or if you want to change your password before you get home. The website change takes effect when ready across all your devices.

Password Requirements and What Makes a Strong Password

PlayStation requires your new password to be at least 8 characters long. It must contain at least one uppercase letter, one lowercase letter, one number, and one special character (such as !, @, #, $, %, or &). Passwords are case-sensitive, so "Password1!" is different from "password1!".

Avoid using your PSN username, email address, or any part of your real name in your password. Do not reuse a password you have used before on your PlayStation account. A strong password is one that is hard to guess and not used anywhere else — if someone gets your password from another website, they should not be able to use it on your PlayStation account.

What Happens After You Change Your Password

When you change your PSN password, you are signed out of your account on any other devices where you were logged in. This includes other PlayStation consoles, your phone, your computer, or any web browser where you were signed into PlayStation Network. You will need to sign back in with your new password on each device.

If you share your console with family members, changing your password will sign out their accounts too if they were using your PSN account on that console. They will need to sign back in. Your own console will keep you signed in, so you can keep playing without interruption.

Resetting Your Password If You Forget It

If you forget your PSN password, you do not need to change it through Settings. Instead, go to the PlayStation sign-in screen and select "Can't sign in?" This will take you to a recovery page where you can enter your email address or username. PlayStation will send you a link to reset your password through your email.

Check your email inbox and spam folder for the reset link. The link expires after a certain amount of time, so act on it soon after you request it. Click the link, create a new password following the requirements above, and you will be able to sign in again.

Keeping Your Account find After Changing Your Password

After you change your password, check your account activity to make sure no one else has been using it. On the PlayStation website, go to Security Settings and look at your sign-in history. You will see a list of devices and locations where your account has been signed in recently.

If you see a device or location you do not recognize, you can sign out that session from the website. Consider turning on two-factor authentication as an extra layer of security. This requires you to enter a code from your phone or email whenever you sign in from a new device, making it much harder for someone else to access your account even if they have your password.

Frequently Asked Questions

How long does it take for my new password to work everywhere?

Your new password takes effect when ready on the device where you changed it. On other devices, you will be signed out within a few minutes and will need to sign back in with your new password. Some services connected to your PSN account, like PlayStation Plus or game subscriptions, may take up to an hour to recognize the change.

Can I change my password on my phone?

Yes. Visit the PlayStation website on your phone's web browser, sign in, go to Security Settings, and follow the same steps as on a computer. You can also use the PlayStation app on iOS or Android to change your password through your profile menu.

What if I change my password but still cannot sign in?

Wait a few minutes for the change to sync across PlayStation's servers. Make sure you are typing your new password correctly — passwords are case-sensitive. If you still cannot sign in, try resetting your password again using the "Can't sign in?" option on the sign-in screen.

Will changing my password delete my games or saved data?

No. Your games, saved data, and all your account information stay exactly the same. Changing your password only changes how you sign in — it does not affect anything on your console or in your library.

Do I need to change my password if I think someone else knows it?

Yes. Change it right away through Settings or the website. After you change it, check your sign-in history on the PlayStation website to see if anyone else has been using your account. If you see unfamiliar activity, you can sign out those sessions and consider enabling two-factor authentication for extra protection.