The fastest way to change your PSN password

You can change your PlayStation Network password in two ways: through the PlayStation app on your phone, or through the PSN website on a computer. The phone app is usually faster — it takes about three minutes and you do not need to remember your current password. The website method requires you to enter your current password first, which adds a step if you have forgotten it.

Both routes land you at the same place: a screen asking for a new password that meets PSN's rules. Once you submit, the change takes effect when ready on all your devices. You will be signed out everywhere, and the next time you play, you will sign back in with the new password.

Key Takeaways

  • The PlayStation app on your phone is the quickest route — open it, go to your profile, select "Account", then "Password", and follow the prompts.
  • On a computer, visit account.playstation.com, sign in, go to "Security", then "Password", and enter your current password before creating a new one.
  • Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character like ! or @.
  • After you change your password, you will be signed out of all devices and will need to sign back in with your new password the next time you play.
  • If you have forgotten your current password, use the website's "Forgot your password?" link instead of trying to change it through the app.

Changing your password through the PlayStation app

Open the PlayStation app on your phone and tap your profile picture or avatar in the bottom right corner. This opens your profile menu. Tap "Account" — it is usually the second or third option in the list.

Once you are in Account settings, scroll down until you see "Password" and tap it. The app will ask you to enter a new password. Type your new password twice to confirm it matches, then tap "Change Password" or "Confirm". The app will show a checkmark or a success message. You are done — the change is live.

Changing your password on the PSN website

Go to account.playstation.com in any web browser and sign in with your email address and current password. Once you are signed in, look for "Security" in the left menu or in the account settings tabs at the top. Click "Security".

Find "Password" in the Security section and click it. The website will ask you to enter your current password again for confirmation, then ask you to create a new one. Type your new password twice, click "Change Password", and wait for the confirmation message. You will then be signed out of the website.

Password rules PSN requires

Your new password must be at least 8 characters long. It must also contain all four of these types of characters: at least one uppercase letter (A–Z), at least one lowercase letter (a–z), at least one number (0–9), and at least one special character. Special characters include !, @, #, $, %, &, *, and several others.

PSN will reject your password if it does not meet these rules and will tell you which rule you broke. A password like "MyPassword1!" works. A password like "password123" does not, because it has no uppercase letter or special character.

What happens after you change your password

You will be signed out of your PlayStation console, your phone app, and any other device where you were signed in. The next time you try to play a game or access your account, you will see a sign-in screen. Enter your email address and your new password, and you will be back in.

If you have a PlayStation 5 or PlayStation 4 set as your "primary console" for your account, other people on that console can still play games you own without signing in again — that setting does not change when you update your password. Only your account sign-in is affected.

If you have forgotten your current password

Do not try to change your password through the app, because the app will ask for your current password and you will get stuck. Instead, go to account.playstation.com and look for "Forgot your password?" or "Can't sign in?" on the sign-in page. Click it.

PSN will ask you to enter your email address, then send you a link to reset your password. Check your email (including spam folders) for a message from PlayStation. The link in that email takes you to a page where you can create a brand new password without knowing the old one. Click the link, enter your new password twice, and you are done.

Keeping your new password safe

Write your new password down in a place only you can access — a notebook in a locked drawer, a password manager app, or a find note on your phone. Do not text it to yourself or email it to yourself, because those messages can be intercepted or recovered by someone with access to your phone or email.

If you use the same password on other websites, change those too. If someone gets your PSN password, they can buy games on your account, change your profile information, or lock you out by changing your password again. A unique password for PSN means that if another website gets hacked, your PlayStation account stays safe.

Frequently Asked Questions

Do I need to change my password on my console itself?

No. You change your password only through the app or the website. Your console will automatically use the new password the next time you sign in. You cannot change your password directly on the PS4 or PS5.

Will changing my password delete my games or saved data?

No. Your games, saved data, trophies, and everything else on your account stay exactly where they are. Only your sign-in password changes.

How long does it take for the password change to work on my console?

It is when ready. You will be signed out right away, and the next time you try to play, you will sign back in with your new password. There is no waiting period.

Can I change my password if I am currently playing a game?

Yes, but you will be signed out as soon as the change goes through. If you are in the middle of a game, you will be kicked out. It is better to change your password when you are not playing.

What if I change my password and then forget the new one?

Use the "Forgot your password?" link on account.playstation.com again. PSN will send you another reset link to your email address, and you can create a new password. You can do this as many times as you need to.