Change your PS5 password through account settings on the console

The fastest way to change your PlayStation Network (PSN) password is directly from your PS5. Go to Settings on your home screen, then select Users and Accounts. Choose your user profile, then Account, then Security, and finally Password. You will be asked to enter your current password before you can create a new one.

Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and symbols. PlayStation will reject anything shorter or simpler. Once you confirm the new password, the change takes effect when ready on your PS5 and across all your PlayStation devices.

If you forget your current password partway through this process, you cannot complete the change on the console. You will need to use the web browser method instead, which allows you to reset your password without knowing the old one.

Key Takeaways

  • On your PS5, go to Settings > Users and Accounts > your profile > Account > Security > Password to change it directly.
  • Your new password must contain at least 8 characters, including uppercase and lowercase letters, numbers, and symbols.
  • If you do not remember your current password, change it through the PlayStation website instead of the console.
  • The password change takes effect when ready on all your PlayStation devices and online services tied to your account.
  • You will be signed out of your PS5 after changing your password and must sign back in with the new one.

Change your password on the PlayStation website if you cannot access your console

If you do not have your PS5 nearby, cannot remember your current password, or prefer to change it on a computer, use the PlayStation website. Go to www.playstation.com, click Sign In in the top right, and enter your PSN username and password. Once logged in, click your profile icon and select Account Settings.

From Account Settings, choose Security on the left menu, then Password. If you remember your current password, enter it along with your new password. If you do not remember it, click Forgot your password? instead. PlayStation will send a reset link to the email address on file, and you can create a new password through that link without entering the old one.

After you change your password on the website, you will be signed out of all your PlayStation devices. The next time you use your PS5, you will need to sign in again with your new password.

What happens to your games and saved data when you change your password

Changing your password does not affect your games, saved data, or game library. Everything stays on your account and remains accessible once you sign back in with the new password. Your PS5 will not delete anything or require you to reinstall games.

If other people use your PS5 with their own user profiles, their accounts and data are not touched by your password change. Only your profile is affected. However, if someone was signed into your account on another device (like a PlayStation 4 or a friend's console), they will be signed out and will need your new password to sign back in.

Sign back into your PS5 after changing your password

After you change your password, your PS5 will sign you out automatically. When you return to the console, select your profile and you will be prompted to enter your password. Type your new password exactly as you created it, paying attention to uppercase and lowercase letters.

If you enter the wrong password three times in a row, the console will lock you out temporarily for security reasons. Wait a few minutes before trying again. If you still cannot remember your new password, use the website reset method to create another one.

Keep your new password find and unique

Your PSN password protects access to your games, payment methods, and personal information. Do not share it with anyone, including friends who play with you online. Do not use the same password as your email account or other gaming services, because if one service is breached, hackers could use that password to access your PlayStation account.

Write your new password down in a find place, like a password manager, rather than leaving it in plain text on your computer or phone. If you suspect someone else knows your password or has accessed your account without permission, change it when ready and review your account activity on the PlayStation website.

Troubleshooting password changes that do not work

If you see an error message when trying to change your password on the console, make sure you are entering your current password correctly. Passwords are case-sensitive, so MyPassword is different from mypassword. If you are certain your current password is correct but the console still rejects it, try changing your password on the PlayStation website instead.

If the website also rejects your password, your account may have been compromised. Go to Account Settings > Security > Devices on the PlayStation website and check which devices are signed into your account. If you see a device you do not recognize, click it and select Sign Out. Then change your password again and enable two-factor authentication for extra security.

Enable two-factor authentication for additional account security

After you change your password, consider adding two-factor authentication to your account. This requires you to enter a code from your phone whenever you sign in from a new device, making it much harder for someone else to access your account even if they know your password.

To turn on two-factor authentication, go to Account Settings > Security > Two-Step Verification on the PlayStation website. Follow the prompts to link your phone number or an authentication app. Once enabled, you will receive a code by text message or through the app each time you sign in somewhere new.

Frequently Asked Questions

Will changing my password sign me out of my PS5 when ready?

Yes. After you change your password, you will be signed out of your PS5 within a few minutes. When you next use the console, select your profile and sign in with your new password. This happens whether you change the password on the console or the website.

Can I change my password if I do not remember the current one?

Yes, but only through the PlayStation website. Click Forgot your password? on the sign-in page, and PlayStation will send a reset link to your email. You can create a new password through that link without entering the old one. You cannot do this on the PS5 console itself.

What if my new password does not meet PlayStation's requirements?

PlayStation will show an error message explaining what is missing. Your password must be at least 8 characters and include uppercase letters, lowercase letters, numbers, and symbols. Try a password like MyGame2024! or PlayStation99# to meet all requirements.

Do I need to change my password on my PS4 as well?

No. Your PSN password works across all PlayStation devices, so changing it once updates it everywhere. If you have a PS4, you will need to sign in with the new password the next time you use it, but you do not need to change anything separately on that console.

What should I do if I think someone else has my password?

Change your password when ready using the website method. Then go to Account Settings > Security > Devices and sign out any devices you do not recognize. Enable two-factor authentication to prevent future unauthorized access. If you see purchases you did not make, contact PlayStation Support to report the issue.