Change your PSN password through the PlayStation website or your console

You can change your PlayStation Network password in two ways: through the official PlayStation website on any computer or phone, or directly on your PS4 or PS5 console. The website method is faster if you remember your current password. The console method works if you have forgotten your password, since it lets you reset it without entering the old one.

Both paths take about five minutes and require you to verify your identity — either by entering your current password or by confirming a code sent to your email address. After you change your password, you will be signed out of all devices and will need to sign back in with the new password.

Key Takeaways

  • The fastest way to change your password is through the PlayStation website at account.playstation.com, which works on any device with a web browser.
  • If you have forgotten your current password, you can reset it on your PS4 or PS5 console without needing the old one.
  • Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a symbol.
  • After you change your password, you will be signed out everywhere and must sign back in with the new password on each device.
  • You can change your password as often as you want — there is no waiting period between changes.

Change your password on the PlayStation website

Go to account.playstation.com in any web browser and sign in with your email address and current password. Once you are signed in, look for your profile icon or name in the top right corner and click it to open a menu.

Select "Account" from the menu, then find and click "Security" on the left side. You will see a section labeled "Password" with a button to change it. Click that button, and you will be asked to enter your current password again for verification. Type it in and click "Next".

Now enter your new password twice — once in the "New Password" field and again in the "Confirm Password" field. Your password must be at least 8 characters long and must include at least one uppercase letter, one lowercase letter, one number, and one symbol (like ! @ # $ % or &). Click "Change Password" when you are done.

You will see a confirmation message. PlayStation will sign you out of the website, and you will need to sign back in with your new password on any device where you use your account.

Change your password on PS4 or PS5

On your console, go to Settings, then select "Users and Accounts" (PS5) or "Users" (PS4). Highlight your user account and press X, then select "Account Information". Choose "Security" and then "Password".

If you remember your current password, enter it when prompted. If you have forgotten it, select "Forgot Password?" instead. You will be asked to enter the email address linked to your account. PlayStation will send a code to that email — check your inbox and copy the code.

Return to your console and enter the code in the field that appears. Then create your new password using the same rules as the website method: at least 8 characters with uppercase, lowercase, numbers, and a symbol. Enter it twice and confirm the change.

What to do if you do not receive the confirmation email

Check your spam or junk folder first — the email from PlayStation sometimes lands there by mistake. If it is not there, wait a few minutes and try requesting the code again, since emails can be delayed.

If you still do not receive anything, make sure you are using the correct email address. You can verify which email is linked to your account by going to account.playstation.com, signing in, and checking the "Account Information" section. If the email address is wrong or you no longer have access to it, you will need to contact PlayStation Support to update it before you can reset your password.

Sign back in after changing your password

After you change your password, PlayStation automatically signs you out of all devices — your console, the website, the mobile app, and any other place where you were signed in. This is a security measure to make sure only you can access your account with the new password.

On your PS4 or PS5, go back to Users and select your account. You will be prompted to sign in again. Enter your email address and your new password. On the PlayStation website or mobile app, sign out if you have not been already, then sign back in with the new password.

Password requirements and tips

PlayStation requires all passwords to be at least 8 characters long. You must include all four of these types of characters: uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols (! @ # $ % ^ & * or similar). A password like "MyGame2024!" meets all these rules. A password like "password123" does not, because it lacks uppercase letters and symbols.

Do not use your email address, username, or any part of your name in your password. Avoid using the same password you use for other accounts — if one account is compromised, all of them become vulnerable. If you have trouble remembering your new password, write it down and store it somewhere safe, or use a password manager like Bitwarden or 1Password to store it securely.

What happens if someone else knows your password

If you think someone else has access to your account, change your password when ready using the steps above. After you change it, go to account.playstation.com, sign in, and check the "Security" section for a list of devices that have signed in recently. If you see a device you do not recognize, you can sign it out from that page.

You can also enable two-factor authentication for extra security. This requires you to enter a code from your phone or email every time you sign in from a new device. Go to account.playstation.com, select "Security", and look for "Two-Step Verification" to turn it on.

Frequently Asked Questions

Can I change my password on the mobile PlayStation app?

No, the mobile app does not have a password change option. You must use either the PlayStation website or your console. The website method is usually fastest if you have a phone or computer nearby.

How long does it take for the password change to work on all my devices?

The change takes effect when ready on the website and console where you made it. Other devices may take a few minutes to recognize the new password. If you are still having trouble signing in after 10 minutes, try restarting the device.

What if I change my password and then forget the new one right away?

You can reset it the same way you would if you had forgotten any password — use the "Forgot Password?" option on your console or the website, and PlayStation will send a code to your email address. You can change your password as many times as you need.

Will changing my password delete my games or save data?

No. Changing your password only affects how you sign in. Your games, save files, trophies, and all other account data remain exactly as they were. You will still have access to everything once you sign back in with the new password.

Can I use a password I have used before?

PlayStation does not prevent you from reusing an old password, but it is not recommended for security reasons. It is better to create a new password each time you change it, even if it is similar to a previous one.