Change your PSN password through the PlayStation website or your console

You can change your PlayStation Network password in two ways: through the PSN website on any computer or phone, or directly on your PlayStation console. The website method is faster if you just want to update your password. The console method works if you are already signed in and want to change it without leaving your system. Both take about five minutes and use the same password requirements.

Your PSN password needs to be at least 8 characters long and must include uppercase letters, lowercase letters, and numbers. You cannot use your email address or username as part of the password. If you have forgotten your current password, you will need to reset it instead — that process is different and requires access to your email.

Key Takeaways

  • You can change your PSN password on the PlayStation website (account.playstation.com) or on your console under Settings > Users and Accounts > Other > Change Password.
  • Your new password must be at least 8 characters and include uppercase letters, lowercase letters, and numbers.
  • You will need to enter your current password before you can set a new one, so this method only works if you remember it.
  • After you change your password, you will be signed out of all devices and will need to sign back in with your new password.
  • If you forget your password, use the "Can't sign in?" option on the PSN sign-in page to reset it through your email instead.

Change your password on the PlayStation website

Go to account.playstation.com in any web browser and sign in with your PSN username and password. Once you are signed in, look for your profile icon or avatar in the top right corner and click it. A menu will drop down — select Account from that menu.

On the Account page, find the left sidebar and click Security. You will see an option that says Password with a blue "Change" button next to it. Click that button. You will be asked to enter your current password first as a security check, then type your new password twice to confirm it matches. Click Change Password at the bottom when you are done.

PlayStation will show you a confirmation message that your password has been changed. You will then be signed out of your account on all devices. The next time you sign in anywhere — on your console, the mobile app, or the website — use your new password.

Change your password on your PlayStation console

On your console, go to Settings in the main menu. Scroll down and select Users and Accounts. Choose your user account from the list. Then select Other and look for Change Password.

Enter your current password when prompted. Then type your new password twice — once in the first field and again to confirm it. Your console will verify that the password meets the requirements (8 characters, uppercase, lowercase, and numbers). Once you confirm, you will be signed out and will need to sign back in with your new password the next time you use the console.

What happens after you change your password

After you change your password, PlayStation automatically signs you out everywhere — your console, any other consoles where you were signed in, the mobile app, and the website. This is a security feature to make sure no one else can use your old password to access your account.

You will need to sign back in on each device where you want to use your account. On your console, select your user, choose "Sign In," and enter your new password. On the PlayStation mobile app or website, sign out and sign back in the same way. If you have multiple consoles or family members who share your account, they will also need to sign in again with the new password.

Password requirements and what to avoid

Your PSN password must be at least 8 characters long and include at least one uppercase letter (A–Z), one lowercase letter (a–z), and one number (0–9). You cannot use your email address, your PSN username, or any part of either one in your password. PlayStation will reject the password if it does not meet these rules.

Avoid using passwords that are straightforward to guess, such as "Password123" or "Playstation1." Do not reuse a password from another account, especially if that account has been compromised. If you use the same password across multiple websites and one of them is hacked, attackers can try that password on your PSN account. A password manager like Bitwarden, 1Password, or KeePass can store unique passwords for each account so you do not have to remember them all.

If you cannot remember your current password

If you have forgotten your current password, you cannot use the change password method. Instead, you will need to reset your password through your email. Go to the PSN sign-in page and click Can't sign in? below the password field. Enter your PSN username or the email address linked to your account.

PlayStation will send you a password reset link to your email. Open that email and click the link. You will be taken to a page where you can create a new password. This process takes a few minutes and requires access to the email address you registered with your account. If you no longer have access to that email, you will need to contact PlayStation Support to verify your identity before they can help you regain access to your account.

Two-factor authentication adds another layer of security

After you change your password, consider turning on two-factor authentication (2FA) for your PSN account. This means that even if someone learns your password, they cannot sign in without a code from your phone. To set this up, go to account.playstation.com, click your profile icon, select Account, then Security, and look for Two-Step Verification.

You can use either an authenticator app (like Google Authenticator or Microsoft Authenticator) or receive codes by text message. An authenticator app is more find because text messages can sometimes be intercepted. Once you enable 2FA, you will need to enter a code from your phone every time you sign in on a new device, which takes an extra 30 seconds but protects your account from unauthorized access.

Frequently Asked Questions

Do I need to change my password on every console I own?

No. When you change your password through the website or one console, you are signed out everywhere automatically. You only need to sign back in on each console with your new password — you do not need to change it again on each device.

What if I change my password but still cannot sign in?

Wait a few minutes for the change to sync across PlayStation's servers — this usually takes less than five minutes. Make sure you are typing your new password correctly, including uppercase and lowercase letters. If you still cannot sign in, try resetting your password through the "Can't sign in?" option on the sign-in page.

Can I change my password on the PlayStation mobile app?

The PlayStation app does not have a direct password change option. Use the website (account.playstation.com) or your console instead. After you change your password, sign out of the app and sign back in with your new password.

Will changing my password affect my game saves or purchases?

No. Your game saves, purchased games, and account data stay the same. Changing your password only updates how you sign in — it does not touch anything else on your account.

How often should I change my PSN password?

Change your password if you think someone else knows it, if you used the same password on another account that was hacked, or if you have not changed it in over a year. You do not need to change it every month unless your account has been compromised.